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PRO STUDIO FLASH KIT
One-year limited warranty - Platinum
Definitions:
The Distributor* of Platinum branded products warrants to you, the original purchaser of this new Platinum-branded product (“Product”), that
the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your
purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded or Future Shop branded
retail store or online at www.bestbuy.com, www.bestbuy.ca, or www.futureshop.ca and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you
received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an
authorized Platinum repair center or store personnel, Platinum will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2)
replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the
property of Platinum and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all
labor and parts charges. This warranty lasts as long as you own your Platinum Product during the Warranty Period. Warranty coverage
terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail store location, please take your original receipt and the Product to any Best Buy
or Future Shop store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection
as the original packaging. If you purchased the Product from a Best Buy or Future Shop online web site (www.bestbuy.com, www.bestbuy.ca, or
www.futureshop.ca), mail your original receipt and the Product to the address listed on the web site. Make sure that you put the Product in its
original packaging or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY for Future Shop call 1-800-663-2275. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy or Future Shop branded retail stores or websites to the original purchaser
of the product in the county where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
•
Customer instruction/education
•
Installation
•
Set up adjustments
•
Cosmetic damage
•
Damage due to weather, lightning and other acts of God, such as power surges
•
Accidental damage
•
Misuse
•
Abuse
•
Negligence
•
Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling
condominium or apartment complex, or otherwise used in a place of other than a private home.
•
Modification of any part of the Product, including the antenna
•
Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
•
Damage due to incorrect operation or maintenance
•
Connection to an incorrect voltage or power supply
•
Attempted repair by any person not authorized by Platinum to service the Product
•
Products sold “as is” or “with all faults”
•
Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
•
Products where the factory applied serial number has been altered or removed
•
Loss or Theft of this product or any part of the product
•
Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one
tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of
pixels that may not function normally.)
•
Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. PLATINUM SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. PLATINUM
PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Platinum:
For customer service please call 800-499-3964
*Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645
© 2014 BBY Solutions, Inc.
All rights reserved. PLATINUM is a trademark of BBY Solutions, Inc. Registered in some countries. All other
products and brand names are trademarks of their respective owners.
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