B-6
Imager 8000
2D Handheld Reader
Technical Support
If problems still persist, copy and complete the Worksheet form. To
obtain the OSPV version number, go to the Help menu and select
About OSPV. To view the current Reader configuration, go to
Advanced > Display Config. The text of the current Reader configu-
ration will appear in the Received Data Window.
Worksheet Form
To ensure any problems are resolved promptly, please record the fol-
lowing information and have it ready when you contact your service
representative.
Contacting PSC
If you need technical assistance or warranty information, please con-
tact the PSC Service Department at 1-800-547-2507. The hours of
operation are 8 a.m. to 8 p.m., EST.
Reader Serial Number
Model Number
Class Number
Cable Part Number
Host (PC) Manufacturer
Host (PC) Model Number
Symbology you attempted to
read
Information displayed on the
terminal
Software Version
Содержание Imager 8000
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