Proximus Forum 500 Series, Руководство по монтажу и пусконаладке

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Setting up TAPI Interface
316 Application Interfaces
You can also develop your own CTI applications or adapt existing CTI
applications for the CSTA interface. To do so, you need the developer
documentation. Contact your Proximus agent if you need this CD-ROM.
Setting up TAPI Interface
With a TAPI ( T elephony A pplication P rogramming I nterface) you can operate
a CTI application ( C omputer T elephony I ntegration). Here, the CTI application
uses the services of the Forum 5004/5008/5012 with the help of the TAPI
driver installed on a Windows PC.
Many telephony functions, such as enquiry, toggling, three-party conference,
pick-up, call protection and call forwarding can be controlled using
appropriate TAPI-compatible software.
Requirements
You require an active IP network connection between the PC and the
communications system. CTI functions can be used only in conjunction with
system terminals.
You must therefore have configured at least one user for a system terminal. In
addition, you require a TAPI 2.1-compatible CTI application, for example the
Phone Dialer included in the Windows operating system.
Note: You can also install the TAPI driver under Windows 7 /
Windows 8 and under Windows Server 2008 R2 (x64) /
Windows Server 2012. For Windows Server 2008 R2 (x64) an
additional runtime library is required. Download and install the
“Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)”
from the Microsoft web site under the following URL:
http://www.microsoft.com/downloads/
details.aspx?FamilyID=ba9257ca-337f-4b40-8c14-
157cfdffee4e
Installing the TAPI driver
1.
Call up the start mask from the product CD (see Configuring the PC
Software on page 302).
2. Select Software : Install TAPI Service Provider from the start mask.
3. Follow the programme instructions.