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USER MANUAL

PROTEX HOTEL SAFE

Models: BG-20 & BG-34

REV. 2.18.14

If the batteries are running low the LED display will give you a warning by showing 
LO-BAT on the display. Please replace with high quality Alkaline batteries like 
Duracell or Energizer. Battery compartment is located in the back of the door,
 just slide the black cover to expose the batteries.
THE SAFE WILL KEEP YOUR CODES IN MEMORY 
FOR UP TO 6 MONTHS WITHOUT ANY POWER.

If an incorrect code is entered 3 or more consecutive times, the safe will go into 
a lockout mode for 15 minutes. This is a security feature in case someone is 
trying to manipulate the lock by entering random numbers.  
During this period there will be no response from the keypad and the display 
will show “HOLD + the countdown timer. After 15 minutes without interrupting 
the keypad, the lock will go back to it's normal state.

Low Battery warning:

Lockout Mode:

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page 1

P

P R O T E X 
S A F E C O .

This hotel safe is equipped with a double code system:

1. Personal code (4-6 digits) for an every day regular use.
2. Master code (6-digits) will override the personal

code in case it was lost or forgotten.

1. Install the 4 AA batteries in the Power Override Box, located inside

the RED ACCESSORIES box.

2. Plug the Power Override Jack into the Power Override Hole

(See Diagram page.3).

3. Enter factory code: 1-2-3-4 (LED display will show “OPENED”)

The locking bolts will retract and door will slowly spring-open.

4. If a wrong code is entered the display will show “E-CODE” Please

Re-enter the correct code again.

NOTE: Remove the batteries from the Power Override Box and
Install them in the battery box that is located in the back of the door.

Step 1. – Opening the safe.

Introduction:

(continue next page)

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