EN-11
TROUBLESHOOTING
Please check the following details before you have your appliance
repaired by an authorized servicing agent.
Problem
Possible Cause
Possible Solution
Vacuum cleaner
does not work.
1. Check if the power
plug is firmly
inserted into the
power outlet.
2. Check if the power
switch of the
appliance is on.
1. Insert the plug back
into the power outlet
and ensure it is
switched on.
2. Then turn the
vacuum power
switch on.
Suction power
becomes weak.
1. Check if the hose,
floor brush or tube is
clogged or damaged.
2. Check if the dust is
full.
3. Check if the filter is
clogged, the tube is
correctly attached.
1. Immediately remove
the obstruction.
2. Empty dust.
3. Clean the filters or
reassemble the
tubes.
Power cord will
not fully feed
back.
Check if the power
cord is twisted.
Pull out the power cord
at its optimal length
and rewind it.
Power cord can
not be pulled
out.
The power cord may
be twisted.
Rewind or pull the cord
in and out several
times by pressing the
cord rewind button.
No suction
power
regulation.
The suction power
regulation device may
be faulty.
Restart the appliance
several times. If it
persistently does not
work, contact an
authorized servicing
agent.
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