Warranty Information
All of our range hoods have a three-year warranty. For the first year, we cover
parts and labor. This doesn’t include installation.
For the second and third years of your warranty, we’ll cover parts only.
This warranty covers every part of your range hood besides the following:
• Range hood filters
• Range hood lights
• Any dents, dings, scratches, or other damage to the outside of the hood
If you’re outside of the warranty and your hood is not working properly, call
us at (877) 901-5530 and we’ll help you resolve your issue. We can typically
help fix your Proline range hood at a reasonable price so you don’t have to
replace the whole thing.
Return Policy
If your range hood is damaged, we accept returns under certain conditions.
You can return the hood within 14 days after it was received. If you return the
hood inside this 14-day window, it doesn’t cost you anything unless the order
is undamaged freight. Then, you have to pay for shipping and a restocking
fee.
When you receive your hood, be sure to inspect it before the 14-day window
expires. Otherwise, you’ll be stuck with a damaged range hood.
After that 14 day period and up to 30 days after you receive your hood, you
can still return it. But you’ll be responsible for a 20% restocking fee as well as
the return shipping.
Do not install the hood if it is damaged. We don’t accept returns on
hoods that are already installed.
Outside of the 30-day period after you receive your hood, you can’t return it.
If you bought your hood for a renovation project that’s a few months out,
remember to inspect it within 14 days of delivery to make sure it’s in good
condition.
2179 300 W, South Salt Lake, UT 84115
Call (877) 901-5530
prolinerangehoods.com
Our Support team hours are: Mon-Fri 8:30 am - 5:00 pm MST
INSTALLATION GUIDE
Flush Range Hoods
Before the Installation
The installation of the 44" Flush Island Pro range hood is
meant for contractors or licensed installers only. Do not
install this island hood yourself. You risk costly damage to
the structural integrity of your home as well as injury.
1. Check the contents of your box.
They should include, depending on the specific model of your hood:
• Two 6” round outlet adapters
with dampers
• Two 6” round pipe
• Six 6x60mm expansion screw
• Eight 4x25mm self-tapping
screws
• Remote control
2. Inspect your range hood.
• Plug in and test controls, lights, and fan.
• Inspect for any damage caused during shipping.
• Within 14 days of receiving the hood, call us at (877) 901-5530 or email
[email protected] to report any damage.
NOTE: Do not install the hood if it’s damaged or you're unsatisfied
with it.
What You Will Need
• Pencil and tape measure
• Wire cutter or wire stripper
• Hammer
• Level
• Step ladder
• Wire nuts
• Pliers
• Saber saw or sawzall
• Screwdrivers
• 120 V/60 Hz outlet
• 15 or 20 amp breaker
• 2-wire cable with ground
• Properly grounded branch circuit
• Duct tape
• Wrench
• Keyhole saw
• Safety glasses
• Electric or battery-operated
drill and 1/8", 3/8" bits
• 10" round metal duct
• Metal snips
• Flashlight
Decide Where to Install Your Flush Island Hood
Build the Wood Frame
2179 300 W, South Salt Lake, UT 84115
(877) 901-5530
prolinerangehoods.com
Our support team hours are: Mon-Fri 8:30 am – 5:00 pm MST
