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TROUBLESHOOTING 

 CHEYENNE  86038870  03/14/07 

 

4-5

 

PROBLEM

 

CAUSE SOLUTION 

Dead electrical circuit 

Check building circuit breaker or fuse box. 

Loss of Power 

Faulty power cord 

Replace  

Equipment not grounding 

Follow grounding instructions exactly 

Receptacle not grounded 

Contact an electrician to check building’s wiring 

Electrical shock 

Internal wiring problem 

Have a trained service technician check machine’s 
wiring 

Worn motor brushes 

Replace 

Motor worn out 

Replace 

Vac motor speed varies 
or doesn’t run 

Faulty switch 

Replace 

Loose vacuum dome 

Center and seal dome over tank 

Crack in dome of poor joint  Replace or repair using acrylic plastic cement only 
Lint or dirt clogging 
vacuum screen 

With power off clean screen 

Loose cuffs on vacuum 
hose 

Tighten cuffs turning counterclockwise 

Vac motor seals leaking 

Replace 

Floor tool vac chamber 
clogged 

Wash out with hose.  Pick lint out with a wire 

Loss of vacuum 

Vac motor, hose, or dome 
gasket 

Replace 

Pump inlet screen plugged 

Clean inlet screen 

Pump air locked 

Press trigger to open valve on cleaning wand to 
relieve air 

Pump runs no solution 

Internal or external 
solution line damaged and 
leaking 

Replace 

Internal pump components 
wearing out 

Replace, see pump kit components (Pg 4-3) 

Pump runs, loss of 
pressure 

Check BPR for particles or 
cuts in seals 

Take piston from BPR and lubricate with Superlube.  
If problem still exists change BPR. 

Unit not plugged in 

Connect unit to 3 prong grounded outlet 

Pump will not run 

Loose wiring 

See dealer 

Solution hose fitting hard 
to connect 

Corrosion on fittings.  

Clean with steel wool. Soak in acetic acid (white 
vinegar). Lubricate lightly with silicone base lubricant. 

Carpet not getting clean 

Severe soil conditions 

Make several passes at right angles to each other.  
Use a pre-spray. 

Carpet too wet 

Over saturation 

Check solution wand.  Make several passes without 
spray 

Leaving carpet too wet 

Check for loss of vac pressure 

Too much chemical 

Check label for correct solution concentration 

Carpet browning 

Light carpet with no brown 
prevention 

Go over carpet with browning prevent only 

Solution hose connection 

Check for positive connection 

Faulty pump 

Repair or replace 

Faulty floor tool valve 

Repair or replace 

Solution not flowing 
properly 

Faulty pump switch 

Repair 

 

Содержание 100075230

Страница 1: ...Operating Instructions ENG MODELS C3I C2HI 10075230 10075200 Read instructions before operating the machine 86038870 08 08 13 PRV NO 98927 R ...

Страница 2: ...Thank you for purchasing a Prochem product Warranty registration is quick and easy Your registration will allow us to serve you better over the lifetime of the product To register your product go to www prochem com WarrantyRegistration aspx For customer assistance 1 800 776 2436 ...

Страница 3: ... 1 Daily Maintenance 4 1 Periodic Maintenance 4 1 Monthly Maintenance 4 1 Semi Annually 4 1 Lubrication 4 1 Storage 4 1 Solution Pump Replacement 4 2 Vacuum Motor Replacement 4 2 Vacuum Carbon Brush Replacement 4 2 Pump Replacement Parts 4 3 Pressure Regulator 4 3 Machine Troubleshooting 4 4 GROUP PARTS LIST Base Group 5 1 Pump Group 100 PSI No Heat 5 3 Pump Group 100 PSI With Heat 5 5 Recovery Ta...

Страница 4: ...on and function of the machine The MAINTENANCE section contains preventive maintenance to keep the machine and its components in good working condition The PARTS LIST section contains assembled parts illustrations and corresponding parts list The parts lists include a number of columns of information REF column refers to the reference number on the parts illustration PART NO column lists the part ...

Страница 5: ...ust or vapors This machine is suitable for commercial use for example in hotels schools hospitals factories shops and offices for more than normal housekeeping purposes Maintenance and repairs must be done by qualified personnel During operation attention shall be paid to other persons especially children When leaving unattended secure against unintentional movement The machine shall only be opera...

Страница 6: ...safe operation of equipment Report machine damage or faulty operation immediately Do not use the machine if it is not in proper operating condition Following is information that signals some potentially dangerous conditions to the operator or the equipment Read this information carefully Know when these conditions can exist Locate all safety devices on the machine Please take the necessary steps t...

Страница 7: ...ld malfunction or break down grounding provides a path of least resistance for electric current to reduce the risk of electric shock This appliance is equipped with a cord having an equipment grounding conductor and grounding plug The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the...

Страница 8: ...V 50HZ Electric Vacuum Motor DUAL 2 STAGE C2I C2HI DUAL 3 STAGE C3I Solution Pump 100PSI Solution Capacity 16 gal 60 6L Recovery Capacity 16 gal 60 6L Dimensions Weight Empty 98 lbs 44 5kgs Dimensions Length 29 in 73 6cm Dimensions Height 36 in 91 4cm Dimensions Width 21 in 53 3cm Power Cable 25 ft 7 6m ...

Страница 9: ... Solution Tank Vacuum 2 Vacuum 1 Vacuum Tank Water Pump Heater Optional Accessory Base Assembly Optional Equipment 86000600 Deluxe Professional Wand PRV NO 89226 86260790 Hose Asm 2 Vac Sol 25ft PRV NO 39604 Heat Models ONLY Mounted next to valve control on manifold plate located to rear of machine ...

Страница 10: ...ANING EMPTYING TANKS Always use defoamer if foaming occurs Foam will suspend large particles which may damage vacuum as well as allow liquid into the vacuum motor without activating the float shutoff 1 Before proceeding make certain that the nozzle is functioning properly a To check hold the wand about one foot above the surface to be cleaned and open the wand valve A full spray should be observed...

Страница 11: ... by the cleaning chemicals NOTE Dispose of waste in a proper manner which would not violate any Local State or Federal law 3 Run a small amount of clean water through pump if chemicals were used This will help insure the life of your pump 4 Check the spray jet on the cleaning tool for full spray pattern and inspect vac head for any obstructions 5 Remove as much moisture from system before storing ...

Страница 12: ...ed remove the spray tip wash it thoroughly and blow dry NOTE DO NOT USE PINS WIRE ETC TO CLEAN NOZZLE AS THIS COULD DESTROY THE SPRAY PATTERN 3 Apply silicone lubricant to solution nipple 4 Periodically inspect all hoses electrical cable and connections on your machine Frayed or cracked hoses should be repaired or replaced to eliminate vacuum or solution pressure loss If the cable insulation on th...

Страница 13: ...ove the vacuum motor 5 Reverse process to install vacuum motor replacement Important These brushes wear quicker as the length shortens due to increased heat Spring inside brush housing will damage motor if brushes are allowed to wear away completely Periodically check the length of the carbon brushes Replace both carbon brushes when either is less than 3 8 9 5mm long 3 8 9 5mm Vacuum Motor Carbon ...

Страница 14: ...cement 86251040 PRV NO 65187 86161980 PRV NO 250 67 Switch Asm PUMP HEAD 86251090 PRV NO 65204 VALVE ASM 86258860 PRV NO 84166 DIAPHRAGM 86235120 PRV NO 29219 MOTOR 86247370 PRV NO 53246 PUMP REPLACEMENT KITS 100 PSI FLOJET 86251120 PRV NO 65220 PUMP REPLACEMENT KITS 100 PSI SHURFLO 86201440 PRV NO 250 64B PRIOR TO SN 1000107206 ...

Страница 15: ...ems excessive 1 Turn unit off before lubricating 2 Remove cap spring and spring retainer plate 3 With fingertips remove piston and u cup 4 Wipe piston and u cup clean of any film or scale 5 Lubricate the piston and u cup with Superlube 6 Reassemble regulator 7 With pump ON re adjust pressure regulator for normal operation LUBRICATE U CUP WITH SUPERLUBE MONTHLY PISTON SPRING RETAINER PLATE SPRING C...

Страница 16: ... open valve on cleaning wand to relieve air Pump runs no solution Internal or external solution line damaged and leaking Replace Internal pump components wearing out Replace see pump kit components Pg 4 3 Pump runs loss of pressure Check BPR for particles or cuts in seals Take piston from BPR and lubricate with Superlube If problem still exists change BPR Unit not plugged in Connect unit to 3 pron...

Страница 17: ...CHEYENNE 86038870 03 14 07 4 6 THIS PAGE LEFT BLANK INTENTIONALLY ...

Страница 18: ...BASE GROUP CHEYENNE 86038870 03 14 07 5 1 6 4 5 3 2 1 8 5 7 8 6 7 6 9 5 ...

Страница 19: ...LT 2 86271380 57196 2 NUT 1 2 DOMEPUSH STL ZNPLT 3 86202250 040 06 2 WHEEL 8 BLK CENTERED HUB 4 86010760 87142 2 WASHER 344 X 69 X 066 FLAT PLT 5 86279130 87083 6 WASHER 5 16 SPLIT LOCK PLTD 6 86006760 70305 4 SCR 5 16 18 X 3 4 HHCS 7 86199430 040 03 2 CASTER SWIVEL 4 8 86270830 57023 2 NUT 5 16 18 HEX 9 86042310 56 502218 1 BASE ASM CHEYENNE ...

Страница 20: ...00 PSI NO HEAT CHEYENNE 86038870 08 09 13 5 3 TO SOLUTION TANK 86156850 PRV NO 40014 TO SOLUTION TANK UPPER SPIN FITTING 866197630 PRV NO 40042 5 13 12 17 16 14 15 13 13 18 19 17 20 21 22 23 1 2 3 4 7 3 8 9 10 11 6 ...

Страница 21: ...62060 84197 1 VALVE BPR 125 PSI BRASS 1000132734 10 86072720 14454 1 BRKT VALVE 11 86005700 57104 2 NUT 10 32 W STAR WASHER PLTD 12 86164130 82859 1 HOSE 1 2 NYLOBRAID 20 13 86222770 20042 6 CLAMP 3 8 HOSE D SLOT 14 86280970 39233 1 HOSE 3 8 RUBBER X 17 15 86270990 57090 2 NUT 10 32 NYLOCK SS 16 86010650 87018 2 WASHER 10 X 9 16 OD 17 86001550 40043 2 HOSEBARB 3 8MPT X 3 8 90D 18 86276240 70614 2 ...

Страница 22: ... PSI WITH HEAT CHEYENNE 86038870 08 09 13 5 5 14 13 18 17 4 15 16 14 14 19 20 18 21 TO SOLUTION TANK 86156850 PRV NO 40014 TO SOLUTION TANK UPPER SPIN FITTING 86197630 PRV NO 40042 1 3 2 4 5 8 5 9 10 11 12 22 23 7 6 ...

Страница 23: ...CONDUIT 10 86162060 84197 1 VALVE BPR 125 PSI BRASS 1000132734 11 86072720 14454 1 BRKT VALVE 12 86005700 57104 2 NUT 10 32 W STAR WASHER PLTD 13 86164130 82859 1 HOSE 1 2 NYLOBRAID 20 14 86222770 20042 6 CLAMP 3 8 HOSE D SLOT 15 86280970 39233 1 HOSE 3 8 RUBBER X 17 16 86270990 57090 2 NUT 10 32 NYLOCK SS 17 86010650 87018 2 WASHER 10 X 9 16OD 18 86001550 40043 2 HOSEBARB 3 8MPT X 3 8 90D 19 8627...

Страница 24: ...RECOVERY TANK GROUP NO HEAT CHEYENNE 86038870 03 14 07 5 7 1 2 3 4 5 6 7 8 10 9 11 12 13 11 ...

Страница 25: ...KT CORD WRAP NO HEATER 4 86275210 70384 4 SCR 1 4 20 X 1 2 PHTR BLK 5 86161470 11 800444 1 ELBOW 2 45D PVC SCH40 6 86161460 15 808123 1 DUMP VALVE 2 7 86237770 35256 1 GASKET DUMP VALVE 8 86033320 78474 1 VAC STACK ASM 6 GAL PORTABLE 9 86161510 43 807109 1 GASKET VAC TANK 10 86161820 56 502156 1 LID VACUUM TANK 11 86161960 70222 6 SCR 8 X 1 2 PPHST BLK 12 86199840 090 12A 1 FLOAT CAGE ASSY COMPLET...

Страница 26: ...RECOVERY TANK GROUP WITH HEAT CHEYENNE 86038870 03 14 07 5 9 1 11 3 4 5 6 7 8 10 9 11 12 13 2 ...

Страница 27: ... 1 BRKT HEATER MOUNT 4 86275210 70384 4 SCR 1 4 20 X 1 2 PHTR BLK 5 86161470 11 800444 1 ELBOW 2 45D PVC SCH40 6 86161460 15 808123 1 DUMP VALVE 2 7 86237770 35256 1 GASKET DUMP VALVE 8 86033320 78474 1 VAC STACK ASM 6 GAL PORTABLE 9 86161510 43 807109 1 GASKET VAC TANK 10 86161820 56 502156 1 LID VACUUM TANK 11 86161960 70222 6 SCR 8 X 1 2 PPHST BLK 12 86199840 090 12A 1 FLOAT CAGE ASSY COMPLETE ...

Страница 28: ...SOLUTION TANK GROUP CHEYENNE 86038870 03 14 07 5 11 1 2 3 4 5 6 19 18 13 17 9 16 15 14 12 11 10 7 ...

Страница 29: ...NK SOLUTION 7 86240490 40094 2 HOSEBARB 1 4MPT X 3 8 NYLON 8 OPEN 9 86192840 290 08 1 STRAINER 1 4 NPT 50 MESH 10 86197940 40027 1 HOSEBARB 3 8MPT X 1 2H 90D DL 11 86211040 70744 4 SCR 1 4 20 X 1 PFH BLK SS 12 86199970 120 08 1 HANDLE MACHINE BLACK 13 86279610 87190 4 WASHER SEAL 5 8 OD NEOPRENE 14 86005810 57245 4 NUT 1 4 20 HEX NYLOCK SS 15 86005580 56012 1 NIPPLE 1 4 FPT QD 16 86020650 70051 2 ...

Страница 30: ...TANK LID PARTS CHEYENNE 86038870 03 014 07 5 13 3 1 86161800 PRV NO 46 802531 Keeper 7 3 5 4 6 2 ...

Страница 31: ... FROM NOTES 1 86027120 51363 1 LID 2 86161960 70222 4 SCR 8 X1 2 PPHST BLK 3 86006950 70532 12 SCR 10 32 X 1 2 PPHMS BLK NP 4 86161570 46 802530 2 HINGE SOUTHCO C6 34 5 86161590 46 802540 2 HINGE SOL VAC TANK 6 86005720 57106 2 NUT 8 32 W STAR WASHER PLTD 7 86020650 70051 2 SCR 8 32 X 1 2 PPHMS NP ...

Страница 32: ...VACUUM GROUP 2 STAGE CHEYENNE 86038870 03 14 07 5 15 1 2 3 4 5 12 4 3 6 8 9 7 2 6 6 10 11 ...

Страница 33: ...ST TD 86230760 140216 BRUSH SET 230V VAC AMETEK SERVICE ONLY 86135330 140688 BRUSH SET 230V VAC WINDSOR SERVICE ONLY 5 86007010 70663 3 SCR 1 4 20 X 3 1 4 HHCS PLT 6 86010630 87013 9 WASHER 1 4 ID X 5 8 OD SS 7 86020270 70011 3 SCR 1 4 20 X 5 8 HHCS SS 8 86042350 56 502084 1 BRACKET VACUUM MOUNT 2 STAGE 9 86161520 43 807517 1 GASKET VAC MTG 10 86027140 75377 1 TANK RECOVERY CHEYENNE 11 86005710 57...

Страница 34: ...VACUUM GROUP 3 STAGE CHEYENNE 86038870 03 14 07 5 17 1 2 3 4 5 12 4 3 6 8 9 7 2 6 6 10 11 ...

Страница 35: ...ER 3 1 8 4 86202080 360 05B 2 VACUUM 116859 13 220V SM 3ST 5 86216610 70062 3 SCR 1 4 20 X 4 HHCS GR5 PLTD 6 86010630 87013 9 WASHER 1 4 ID X 5 8 OD SS 7 86020270 70011 3 SCR 1 4 20 X 5 8 HHCS SS 8 86042320 56 502091 1 BRACKET VACUUM MOUNT 3 STAGE 9 86161520 43 807517 1 GASKET VAC MTG 10 86027140 75377 1 TANK RECOVERY CHEYENNE 11 86027140 57105 3 NUT 1 4 20 HEX W STAR WASHER 12 86211180 70814 3 ST...

Страница 36: ...HEATER GROUP CHEYENNE 86038870 08 09 13 5 19 27 24 23 22 21 20 19 24 23 22 21 20 19 4 4 4 4 5 26 25 18 17 15 14 13 12 11 10 9 8 7 1 2 3 4 6 16 I O ...

Страница 37: ... CAP SWITCH END NU 12 86233480 22046 1 CLIP NEON LAMP 13 86006180 66095 1 PLUG 1 8 MPT HEX BRASS 14 86201810 130 14I 1 THERMOSTAT W SPADE LEADS 15 86264110 41514 1 INSULATION PAPER 16 86268800 88623 1 WIRE 4 G Y 14 76010 X 76010 17 86092890 41502 1 HOUSING ASM HEATER PORT NU 18 86005670 57040 1 NUT NPTCONDUIT 19 86175890 11 800039 2 BUSH x 1 8 BR 20 86180360 12 800040 2 ELL 1 8P X 1 4T BR 21 86008...

Страница 38: ...LABEL STRAP GROUP CHEYENNE 86038870 03 14 07 5 21 1 2 3 ...

Страница 39: ...TS LIST CHEYENNE 86038870 03 14 07 5 22 REF PART NO PRV NO QTY DESCRIPTION SERIAL NO FROM NOTES 1 86202160 320 05 1 VELCRO STRAP 2 86243360 500531 2 LABEL PROCHEM LOGO 6 X 1 75 3 86161780 500567 1 LABEL CHEYENNE MAIN ...

Страница 40: ...WIRE GROUP MACHINE LEVEL CHEYENNE 86038870 03 14 07 5 23 ...

Страница 41: ...NO 76031 86266030 PRV NO 76064L 86266250 PRV NO 88623 86267560 86266250 86266030 SAFETY SWITCH 5 86282800 THERMAL SWITCH 5 4 2 1 PRV NO 76031 5 86268800 PRV NO 76064L POWER SWITCH LIGHT WHITE WIRE 5 BLACK WIRE 5 GREEN WIRE 5 86266300 INSULATION 86282790 PRV NO 880300 PRV NO 130 14I 86267560 4 5 ON HTR CANISTER ON HTR CORE H E A T E R E L E M E N T 86201790 PRV NO 130 14C ...

Страница 42: ...NOTES CHEYENNE 86038870 03 14 07 5 25 ...

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