Limited Warranty Information
Products manufactured by Proactive Environmental Products® International LLC are warranted to the original user only to be
free of defects in material and workmanship for a period of 180 days from the date of purchase, provided, however, that if a
motor module is built into, affixed to, or provided with any covered product, then the warranty period for such motor module
shall be limited to Sixty (60) days from the date of purchase. Proactive Environmental Products® International LLC liability
under this warranty shall be limited to repairing or replacing at Proactive Environmental Products® International LLC option,
without charge, F.O.B. Proactive Environmental Products® International LLC factory or authorized service station, any
defective product manufactured by Proactive Environmental Products® International LLC. Proactive Environmental
Products® International LLC will not be liable for any costs of removal, installation, shipping, transportation, or any other
charges which may arise in connection with a warranty claim. Products which are sold but not manufactured by Proactive
Environmental Products® International LLC are subject to the warranty provided by the manufacturer of said products and
not by Proactive Environmental Products® International LLC warranty. Proactive Environmental Products® International
LLC shall not be liable under this limited warranty or otherwise for wear and tear items or issues (including, but not limited to,
seals, bearings, wiring, warping, and bending), damage to products caused by abnormal operating conditions, accident, abuse,
negligence, misuse, unauthorized alteration or repair, or if the product was not installed in accordance with Proactive
Environmental Products® International LLC printed installation and operating instructions.
Obtaining Service:
To obtain service under this warranty, the defective product must be returned to the distributor or dealer
from which it was purchased or directly to Proactive Environmental Products® International LLC, subject to an evaluation fee
established by Proactive Environmental Products® International LLC for each defective product, with the following
information: proof of purchase with product serial numbers printed on invoice, installation date, failure date, and supporting
installation data (example: How was it installed…was it installed using a solar system.. was it installed using a 12 volt deep
cycle marine battery… was it installed using a step-down transformer of some sort?). Unless otherwise provided, the
distributor or dealer will contact Proactive Environmental Products® International LLC for instructions. Any defective
product to be returned for warranty services shall be delivered freight prepaid to Proactive Environmental Products®
International LLC factory or an authorized service station; documentation supporting the warranty claim and/or a Return
Material Authorization must be included if so instructed. Proactive Environmental Products® International LLC requires that
all customers notify the distributor or dealer or Proactive Environmental Products® International LLC, as applicable, prior to
returning a product under the Proactive Environmental Products® International LLC warranty program, and any such product
will only be accepted if it has been thoroughly cleaned and decontaminated and is properly packaged. In the event a product is
returned to the distributor or dealer from which it was purchased or directly to Proactive Environmental Products®
International LLC and the buyer/user does not take return receipt of the product within six (6) months after such return for
warranty service because of buyer’s/user’s failure to communicate, failure to fulfill any warranty obligation, or otherwise, not
including such a failure by Proactive Environmental Products® International LLC, then such product shall become the sole and
exclusive property of Proactive Environmental Products® International LLC and it may sell, dispose of, or transfer such
product at its discretion.
If a product should fail within the warranty specified, please contact your authorized Proactive Environmental Products®
International LLC Distributor or call Proactive Environmental Products® International LLC direct at 1.941.322.8504.
Should any failure to conform to this warranty appear within the term of initial sale, the manufacturer shall upon notification
thereof and substantiation that the product with replacement parts or accessories has been maintained, correct such defects
by suitable repair or replacement at its own expense, purchaser being responsible for shipping and handling charges only. The
Proactive Environmental Products® International LLC warranty does not include shipping or an obligation to provide another
unit while the original product is being repaired or replaced. The Proactive Environmental Products® International LLC
warranty does not apply to any product used as rental equipment or contaminated by materials harmful to such products
.
The
Proactive Environmental Products® International LLC warranty does not apply to parts failure due to neglect in cleaning or
unauthorized servicing of the product, nor does it cover failure of a part caused by misuse or inappropriate use of the product.
Legal Disclaimer:
Except for its obligation to replace or repair defective products outlined above, Proactive
Environmental Products® International LLC shall not be liable to buyer, or to anyone claiming under buyer, for any
obligations or liabilities, including, but not limited to, obligations or liabilities arising out of breach of contract or
warranty, negligence or other tort or any theory of strict liability, with respect to the products or Proactive
Environmental Products® International LLC acts or omissions or otherwise, and buyer shall hold harmless and
indemnify Proactive Environmental Products® International LLC for any such claim. The above limited warranty
covers only replacement or repair of defective products at Proactive Environmental Products® International LLC
factory or authorized service station and does not include the cost of field services (including, but not limited to,
travel and living expenses), labor, inspection, removal or installation of new or replacement products, or normal
maintenance. To the fullest extent permitted by law, Proactive Environmental Products® International LLC shall not,
in any event, be liable for incidental, compensatory, exemplary, punitive, consequential, indirect, special or other
damages, including, but not limited to, loss of use, loss of income, loss of profits, loss of time, loss of sales, injury to
persons or property, liability buyer incurs with respect to any other person, or any other type or form of
consequential damage or economic loss.
Some jurisdictions do not allow for the exclusion or limitation of incidental or consequential damages and some jurisdictions
do not allow limitations on how long implied warranties may last. It is the buyer’s responsibility to determine if a certain
jurisdiction’s rules may apply. Therefore, the above limitations or exclusions may not apply to you and it is your responsibility
to determine whether the aforementioned limitations to the limited warranty apply and to the extent such limitations may
apply in your jurisdiction. This warranty gives you specific legal rights and you may also have other rights which vary from
jurisdiction to jurisdiction.
12.14.2016 #35
