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1.

SYMPTOM: THE SPA WILL NOT OPERATE

a. Check to see if the GFCI breaker is tripped or

was not turned on. Reset the GFCI breaker.

2.

SYMPTOM: THE CIRCUIT BREAKER OR THE
GFCI TRIPS WHILE THE SPA IS OPERATING 

a. Reset the circuit breaker or the GFCI. If the cir-

cuit breaker or the GFCI trips again, contact a
qualified electrician for service.

3.

SYMPTOM: THE PUMP HUMS

a. The filter may be dirty or damaged. Remove

the filter from the filter housing and clean or
replace the filter (see page 15).

b. The pump may have a foreign object stuck in

the impeller. Contact our customer service
department.

c. The pump may have a loose wire connection.

Contact our customer service department.

4.

SYMPTOM: THE PUMP HUMS, BUT DOES NOT
ROTATE

a. The pump may be jammed. Contact our cus-

tomer service department. If your spa is no
longer under warranty, contact a local spa and
pool service provider.

5.

SYMPTOM: THE PUMP IS NOISY WHILE
OPERATING

a. There may be debris in the pump. Contact our

customer service department.

b. The pump may have a bad bearing. Contact

our customer service department.

6.

SYMPTOM: THE WATER DOES NOT HEAT

a. Make sure that the hydrotherapy spa is fully

covered with the spa cover. The spa cover
must be tight for the water to heat. 
Set the
air control to low. The water will heat at a rate
of 6°F per hour. If you are using the spa
indoors and the room temperature is main-
tained at 70°F, it will take approximately 6 to 8
hours for the water to reach the set temperature.

b. If you are using the hydrotherapy spa outdoors,

it may take longer for the water to heat. See
the chart below for the approximate heating
time.

Air Temperature

Heating Time

70°F +

6 to 8 hours

50°F to 70°F

9 to 11 hours

30°F to 50°F

12 to 14 hours

b. 

If the water still has not heated after four days,
contact our customer service department.

7.

SYMPTOM: THE WATER IS NOT BEING
CLEANED BY THE FILTER

a. Check to see if the filter is in place. Clean the

filter if it is dirty. 

b. Check the chemical balance of the water. If the

pH is incorrect, the sanitizing agents will not
function properly. See the section on maintain-
ing the proper pH balance on page 16.

8.

SYMPTOM: THE WATER PULSATES OR
THERE IS MINIMUM WATER FLOW

a. This usually occurs only when the water level is

low. Add water until it is 2” to 4” above the
skimmer basket.

Most problems can be solved by following the simple steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at
1-888-884-6555, Monday through Friday, 8 a.m. until 5 p.m. Central Time.

Troubleshooting

 

Содержание PFSB63131

Страница 1: ...t line will provide immediate assistance free of charge CUSTOMER HOT LINE 1 888 884 6555 Mon Fri 8 a m 5 p m CST Model No PFSB63131 Serial No The serial number is on a sign behind the access panel Wri...

Страница 2: ...List 22 Exploded Drawing 22 Ordering Replacement Parts Back Cover Limited Warranty Back Cover The warning sign shown below must be posted on a wall or fence where it will be visible to all users of t...

Страница 3: ...s can cause significant damage such as blistering of the shell surface and warping of the spa shell Any damage caused by sun exposure is not covered under the warranty 9 Do not bring any object into t...

Страница 4: ...njury Pregnant women should consult with their physician before using the hydrotherapy spa Pregnant women should not use the spa if the water temperature is above 100 F the unborn child could be serio...

Страница 5: ...NING The spa jets produce a stream of water with relatively high pressure Prolonged exposure of a localized area of the body may cause bruises to the skin 36 The included warning sign must be posted w...

Страница 6: ...For your benefit read this manual carefully before using the hydrotherapy spa If you have questions after reading the manual please call our Customer Service Department toll free at 1 888 884 6555 Mo...

Страница 7: ...he spa provided you leave access to the motor for service 9 Make sure to note any other considerations such as aesthetics or privacy concerns that may affect the safety or enjoyment of using the spa I...

Страница 8: ...ctor between the spa and any metal equipment electrical enclosure made of metal metal water pipes or conduit within five feet of the spa 1 Before beginning assembly make sure that you have read and un...

Страница 9: ...able of supplying 240 volts AC power It must be wired directly into a grounded circuit with a 45 amp circuit breaker and a Ground Fault Circuit Interrupter GFCI capable of carrying 45 amps No other ap...

Страница 10: ...that leaks from the plumbing and the pumps 3 Loosen the indi cated collar on one of the pumps to vent the air from the pump Repeat for the other pump Allow a small amount of water and air to escape f...

Страница 11: ...see USING THE CON TROLS on page 12 Once the spa is running press the GFCI test button The spa should shut off Press the reset button The spa should resume normal operation If the spa continues to run...

Страница 12: ...water to the pumps The suction covers should always be in place over the fittings Never operate the spa with out the suction covers in place F The ozone jet increases the sanitation of the spa while...

Страница 13: ...de heats the spa to within 20 F of the set temperature during the filter cycles only Slp is always displayed when the measured temperature is not current and alternates with the temperature when the m...

Страница 14: ...ng of the water The temperature setting can be from 80 F to 104 F The startup temperature is set at 100 F The water heats at about 6 F per hour with the cover on Use a medical or other accurate thermo...

Страница 15: ...waxes MAINTAINING THE SPA EXTERIOR The surround is maintenance free The surround should be cleaned with a mild soap solution do not use solvents or waxes CLEANING THE SPA SHELL The spa shell should b...

Страница 16: ...he sani tation agents in the water will not be effective if the pH level is not properly maintained Damage caused by improper pH levels is not covered under the warranty To maintain the proper pH leve...

Страница 17: ...de The hydrotherapy spa should always be covered when it is empty Direct sunlight can cause exten sive damage The surface of the spa shell can reach temperatures as high as 150 F in a matter of minute...

Страница 18: ...over each jet starting with the highest jet and fin ishing with the lowest jet 5 Set the air controls to the highest setting and repeat step 3 6 Drain the pumps see DRAINING THE PUMPS on this page Onc...

Страница 19: ...must be tight for the water to heat Set the air control to low The water will heat at a rate of 6 F per hour If you are using the spa indoors and the room temperature is main tained at 70 F it will t...

Страница 20: ...shell may have a leak Contact your local pool and spa service provider for repairs 10 SYMPTOM THE SPA JET UNIT CONTINUES TO RUN AFTER IT HAS BEEN SHUT OFF a To turn off the main jets press pump butto...

Страница 21: ...21 NOTES...

Страница 22: ...32 1 Face Plate 33 6 Panel 34 2 Heater Collar 35 2 Drain Plug O ring 36 1 Filter Housing 37 4 Neck Jet 38 1 Pillow 39 48 10 x 2 Machine Screw 40 2 Drain Plug 41 1 Large Dual Rotary Jet 42 10 Air Injec...

Страница 23: ...18 29 43 11 20 2 39 39 39 39 33 9 14 9 9 44 44 12 34 34 1 36 5 22 3 24 32 13 19 28 23 31 13 6 40 35 23 31 4 13 10 28 13 6 40 35 23 31 23 31 4 38 31 9 9 31 30 31 31 31 31 9 43 39 23 Model No PFSB63131...

Страница 24: ...dents any damage to the premium cedar surround or frame attributable to improper handling or freight damage damage resulting from improper winterization damage to the spa shell resulting from improper...

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