ONE YEAR LIMITED WARRANTY
Warranty applies to: Sync PoE Analog Clocks (C100), PoE Digital Clocks and Timers (B200)
Primex, Inc. warrants this product to be free from defects in materials and workmanship for a standard of one (1) year
from the date of purchase. Primex, Inc. will at its sole option, repair or replace any components that fail in normal use.
Such repairs or replacements will be made at no charge to the customer for replacement parts. The customer will be
responsible for any transportation costs. All product accessories are warranted for a period of one (1) year against
material or manufacturing defects from the date of purchase.
T
HIS
WARRANTY
DOES
NOT
COVER
(1) Physical damage to this product; (2) Product failure or damage caused by improper installation, lack of periodic
maintenance, improper or abnormal use, misuse, neglect or accident (3) Damage caused by another device or
software used with this product (including, but not limited to, damage resulting from use of non-Primex brand or
approved parts, consumables or accessory items); (4) Problems arising from anything other than defects in materials
or workmanship; and (5) Consumables or other items requiring periodic maintenance or replacement with ordinary
wear and tear, including, but not limited to, product batteries and cables. This warranty is VOID if this product has
been altered or modified in any way (including, but not limited to, attempted warranty repair other than by Primex or
an authorized service partner).
L
IMITATION
OF
L
IABILITY
The warranties and remedies contained herein are exclusive and in lieu of all other warranties express or implied or
statutory, including any liability arising under any warranty or merchantability or fitness for a particular purpose,
implied, statutory or otherwise. In no event shall Primex, Inc. be liable for any incidental, special, indirect or
consequential damages, whether resulting from the use, misuse or inability to use this product or from defects in the
product. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above
limitations or exclusion may not apply to you.
T
O
OBTAIN
WARRANTY
SERVICE
If, after following the instructions in the product manual, you are certain the product is defective, contact Primex
Technical Support to assist with troubleshooting the issue. If the issue cannot successfully be resolved and the
product is under warranty, a RMA (Return Material Authorization) will be generated. The RMA form will be provided via
email with detailed instructions for the return. All merchandise returned must be shipped to Primex, Inc. Attn: Returns
Dept., N3211 County Road H, Lake Geneva, WI 53147. Primex, Inc. retains the exclusive right to repair or replace the
unit at its sole discretion. Such shall be your sole exclusive remedy for any breach of warranty.
Page 16