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TX300 S3

Operating Manual

Troubleshooting and Tips

Error Message on Screen

Power failure during the enable sequence

The enable sequence has been aborted. The PCI board was either not installed
correctly (tilted) or the PCI board is defective.

Remove the board from the slot and put it back in correctly.

Repeat the enable process (see

section “Hot-pluggable PCI boards” on

page 100

If the error occurs again, the PCI board is probably defective.

Repeat the operation with a new PCI board.

If the error still occurs, contact our Service group.

7.13

Error Message on Screen

The meaning of the error message is explained in the manual for the

BIOS Setup

and in the documentation for the relevant components and programs on the
PRIMERGY

ServerBooks

DVD.

Содержание TX300 S3

Страница 1: ...PRIMERGY TX300 S3 Server Operating Manual Edition December 2006...

Страница 2: ...ccording to DIN EN ISO 9001 2000 To ensure a consistently high quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which compli...

Страница 3: ...g in the PRIMECENTER DataCenter Rack 40 4 3 2 Installation in Classic Rack 42 4 3 3 Installation in 3rd Party Racks 48 4 3 4 Inserting the server 49 4 4 Connecting Devices to the Server 55 4 5 Connect...

Страница 4: ...een replaced 84 7 13 Error Message on Screen 85 8 Hot plug components 87 8 1 Hot plug power supply units 87 8 1 1 Replacing Hot Pluggable Power Supply Units 88 8 2 Hot pluggable hard disk drives 89 8...

Страница 5: ...rverView Suite Prefailure Detection and Analysing PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS Setup and on the system board protect the data on the server...

Страница 6: ...r important information manual print version delivered together with the system PDF file available on the ServerBooks DVD Warranty manual print version delivered together with the system PDF file avai...

Страница 7: ...that allow boards to be installed and removed online assuming the operating system supports this functionality for further details see section Hot pluggable PCI boards on page 100 Hard disk drives Th...

Страница 8: ...rollers from the menu Onboard SAS controller with RAID functionality The RAID functionality of the 8 channel SAS controller can optionally be enabled by a corresponding upgrade kit MegaRAID PCI Expres...

Страница 9: ...placing a Hot pluggable CPU System Fan on page 97 The power supply fans are fitted in the respective power supply unit High level of availability and data security When memory data is accessed 1 bit e...

Страница 10: ...llowing functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote Storage via USB Remote power on Wake On LAN...

Страница 11: ...ion In order to avoid damage to components by incorrect handling when they are being installed and removed green highlighting also identifies the areas of all components that can be touched without ca...

Страница 12: ...al cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds vo...

Страница 13: ...or software programs quotation marks indicate names of chapters and terms that need to be emphasized indicates activities that must be performed in the order given V ATTENTION indicates that if you ig...

Страница 14: ...A 3 5 A Effective power 798 W Apparent power 809 VA Heat dissipation 2873 kJ h 2723 btu h Main power fuse 16 A Protection class I Product safety and ergonomics IEC 60950 1 EN 60950 1 UL CSA 60950 1 EN...

Страница 15: ...tilation clearance At least 200 mm in front of and behind the system Maintenance area for the floorstand model 1 2 m on the left side Emergency access must be assured Floorstand Model Rack Model Width...

Страница 16: ...ronment class 3K2 Environment class 2K2 EN 60721 IEC 721 part 3 3 EN 60721 IEC 721 part 3 2 Temperature Operating Transport 10 C 35 C 25 C 60 C Humidity 10 85 Dust loading class 3S2 EN 60721 Sound pow...

Страница 17: ...manuals see Additional server documen tation on page 6 are available print out the PDF files if required There can be additional ordered bulk components delivered with the server For mounting refer t...

Страница 18: ...nal infor mation can be found in the PRIMERGY ServerView Suite ServerStart manual You find additional information for configuration in section Configuration with ServerStart on page 73 Local configura...

Страница 19: ...can install the server in the intended surroundings contact your sales outlet or our customer service team V CAUTION The activities described in these instructions may only be performed by specialist...

Страница 20: ...n V CAUTION If the rack model is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with t...

Страница 21: ...hat they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server refer to the relevant instructions in this manual Never connect...

Страница 22: ...lation can be obtained from our customer service center or your sales outlet The components marked with a warning notice e g lightning symbol may only be opened removed or exchanged by authorized qual...

Страница 23: ...ust be disposed of in accordance with local regulations concerning special waste The battery must be disposed of in accordance with local regulations concerning special waste Replace the lithium batte...

Страница 24: ...s sharp CD DVD fragments can pierce the cover of the CD DVD drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck I You ca...

Страница 25: ...lways discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding...

Страница 26: ...rating manual and the other documentation such as the Technical Manual CD close to the device All documentation must be included if the equipment is passed on to a third party 3 2 CE Conformity The sy...

Страница 27: ...inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and o...

Страница 28: ...relevant instructions in the Important Information chapter of the technical manual for the corresponding rack The technical manual is supplied with the corresponding rack When installing the rack make...

Страница 29: ...l they are needed as well as during long breaks and after completion of work Packaging information Do not throw away the packaging You may need it later for transporting the system If possible the equ...

Страница 30: ...su Siemens Computers branch or from our recycling center in Paderborn Fujitsu Siemens Computers Recycling Center D 33106 Paderborn Tel 49 5251 8 18010 Fax 49 5251 8 18015 The device must not be dispos...

Страница 31: ...a temperature shock see section Handling Hard Disk Drives HDD Modules on page 90 In order to avoid the formation of condensation inside or on the outside of the hard disk drives the server must be acc...

Страница 32: ...ing transport Check whether the items delivered match the details on the delivery note The identification rating plate is located on the rear area on the server Notify your supplier immediately should...

Страница 33: ...he server 1 and remove the key figure 2 Push the drive cover 2 up as far as it will go until it locks in place about 0 5 cm above the closed position Engage the guide pins on the left and right of the...

Страница 34: ...the rear of the server must be assured so that other devices e g memory subsystems can be connected The mains plug must be accessible easily and safely A clearance of at least 200 mm must be maintain...

Страница 35: ...ack 38 HU 42HU PRIMECENTER Rack and or DataCenter Rack as otherwise no board and or system fan can be replaced even with the slide in module pulled out completely Rack requirements The rack systems pr...

Страница 36: ...enter Rack Telescopic rails screwed to the front The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths Enhanced cable management in the lateral rack ar...

Страница 37: ...e functioning correctly 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 mm B Rack width comparison PRIMECENTER Rack 700 mm C Clearance for 19 installation level C1 Fro...

Страница 38: ...38 Operating Manual TX300 S3 Installing Removing the Rack Model Hardware Installation Figure 3 Mechanical requirements...

Страница 39: ...mm No support of the cable management delivered with the mounting kit Climatic conditions An unobstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for...

Страница 40: ...n this section refer to the current variable support You can find general information regarding server installation in the rack in the technical manual for the appropriate rack When mounting the left...

Страница 41: ...justs to the rack depth Attach the left support system with two M5 centering fixtures 3 each on the left front support upright c and the rear support bracket a Repeat the above steps with the right ha...

Страница 42: ...eneral information about rack installation can be found in the Technical Manual for the Classic 19 inch rack and in the leaflet that accompanies the conversion kit Mark the position of the attachment...

Страница 43: ...rews each Note that the guide nubs on the telescopic rails must fit into the holes in the support uprights next to the spring nuts Secure the left and right telescopic rails to the adapters in the rac...

Страница 44: ...ck the articulated cable guide is only secured to the support upright not to the server To secure the articulated cable guide place two spring nuts in the groove in the rear right support upright The...

Страница 45: ...ed cable carrier with cable ties 1 V CAUTION To prevent the Fibre Channel fiber optic cables from being damaged they are sheathed in a protective tube see next section Routing the fiber channel fiber...

Страница 46: ...e mounting kit has a separable design Figure 9 Fitting the protective hose Separate the outer protective sheath 1 from the inner sheath Carefully place the fiber optic cable 3 in the inner protective...

Страница 47: ...protective hose Route the fibre channel optical waveguide cable on the articulated cable carrier as shown in the figure and secure them with cable ties 1 V CAUTION Make sure that the radii are designe...

Страница 48: ...mounted possibly an articulated cable guide possibly protective hose for fiber channel fiber optic cable Refer to the manual from the rack manufacturer for details of the mechanical installation and t...

Страница 49: ...er V CAUTION At least two people are needed to position the server in the rack PRIMERCENTER DataCenter and 3rd Party Rack Figure 11 Extending the telescopic rail Pull the mounted support systems forwa...

Страница 50: ...e handles on the front panel Slide the server slightly in the direction of the arrow 2 until the hooks 3 engage When doing this ensure that the telescopic rails are kept in a locked position Screw the...

Страница 51: ...emoving the Rack Model Figure 13 Securing the server Fasten the server using four knurled screws Route the cables once the server has been inserted as described in the Technical Manual for the rack in...

Страница 52: ...oving the Rack Model Hardware Installation Classic Rack Figure 14 Extending the telescopic rail Pull the mounted support systems forwards as far as they will go until they engage The telescopic rails...

Страница 53: ...Hold the server on both sides when lifting it onto the support system not just by the handles on the front panel Position the server so that the holes of the telescope bars are in line with those of...

Страница 54: ...16 Telescope Bar with Safety Spring Press in the safety springs 1 on both telescope bars Figure 17 Securing the server Slide the server into the rack Fasten the server using four knurled screws Route...

Страница 55: ...I boards installed The standard ports figure 18 are marked with symbols and some are color coded Figure 18 Connector panel on the back floorstand and rack models 1 Mouse port PS 2 green 6 Monitor port...

Страница 56: ...find an additional USB port on the front of the server see figure 22 on page 61 Connecting the keyboard mouse and monitor Connect the monitor the keyboard and mouse to the standard ports of the serve...

Страница 57: ...lf to a mains voltage between 100 V 240 V Make sure that your local mains voltage is within this range Figure 19 Connecting the Server to the Mains Connect the insulated connector of the power cable t...

Страница 58: ...d disconnect the cables in the order described below Connecting cables Turn off all power and equipment switches Disconnect all power plugs from the grounded shockproof sockets Connect all cables to t...

Страница 59: ...e note the safety instructions in chapter Important Information on page 19 5 1 Locking and Unlocking the Floorstand Model Ensure access to the accessible drives HDD box Figure 20 Access to the accessi...

Страница 60: ...drive cover cannot be pushed into the top position and the hard disk drive cover cannot be removed see figure 21 on page 60 Enabling access to the HDD modules Figure 21 Access to the HDD modules Unloc...

Страница 61: ...ure 22 Front of server 1 ON OFF button 8 ID indicator 2 Power on indicator 9 USB connection 3 Drive access display 10 Hard disk drive control indicators figure 23 4 Global error indicator 11 Floppy di...

Страница 62: ...g pressing the ON OFF button will switch OFF the system I The ON OFF button does not disconnect the server from the mains To completely disconnect it from the mains voltage remove the power plug s fro...

Страница 63: ...or orange Does not light when the system is ok No service incident or critical event has occurred Flashes orange when a critical event has occurred Users can check BIOS Setup system and eventlog or vi...

Страница 64: ...inactive drive inactive LED orange HDD FAULT in conjunction with a RAID controller Not lit No HDD error Lit HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped...

Страница 65: ...No service incident or critical event has occurred Flashes orange when a critical event has occurred Users can check BIOS Setup system and eventlog or via ServerView for event details Lights up orang...

Страница 66: ...ctivate press the button again The ID indicator can also be activated via ServerView and its status reported to ServerView 3 LAN transfer rate indicator bicolor Lights orange for a LAN transfer rate o...

Страница 67: ...and Displays Indicators on hot plug power supply unit Figure 25 Hot pluggable power supply unit LED Color State Meaning a Operating orange ON Mains voltage OK standby mode green ON Server operating b...

Страница 68: ...flashing does not light Device operating PCI slot is in the enable or disable sequence No board may be installed or removed Wait until the status of the green LED changes does not light up after disab...

Страница 69: ...ntrols and Displays Pos Power indicator green Error indicator orange Status description 1 does not light does not light Device switched off 2 lights does not light Device operating PCI slot powered up...

Страница 70: ...stallation disk in the corre sponding drive Follow the on screen instructions see also section Configuration with ServerStart on page 73 or section Configuration without ServerStart on page 74 System...

Страница 71: ...ays Specified switch on time switch off time The server is switched ON or OFF at a time specified in the ServerView program Ring indicator The server is switched on by an internal or external modem Wa...

Страница 72: ...page 68 and table 3 on page 69 If it is attempted to remove the relevant board despite the illuminated green indicator the slot is automatically powered off to protect the board and the system from an...

Страница 73: ...refer to the Integrated Mirroring User s Guide on the ServerBooks DVD select Controllers from the menu The ServerStart disc 1 supplied allows you to conveniently configure the server and install the...

Страница 74: ...lect Controllers from the menu Configuring the Onboard SAS Controller with RAID functionality Configuration of the onboard SAS controller with RAID functionality is described in the Technical Manual f...

Страница 75: ...is job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and...

Страница 76: ......

Страница 77: ...in the BIOS Setup provides you with various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I You will fin...

Страница 78: ...ct the value Disabled for the Diskette Write field in the Security menu Protecting BIOS from being overwritten To activate this protection select the value Disabled for the Flash Write field in the Se...

Страница 79: ...st of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Switch off the server Contact our customer service team 7 1 Power On In...

Страница 80: ...te password Brightness control is set to dark Set the brightness control on the monitor to light For detailed information refer to the Operating Manual supplied with your monitor Power cable or monito...

Страница 81: ...rdingly 7 5 No Screen Display or Display Drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Find out which horizontal frequency your m...

Страница 82: ...ck whether the write protection for the floppy disk is activated Check the entry for the floppy disk drive in the BIOS Setup Check in the BIOS Setup whether the floppy disk drive controller and write...

Страница 83: ...utility Further information is provided in the manual for the RAID controller 7 10 Added Drive Reported as Defective RAID controller is not configured for this drive The drive was probably installed w...

Страница 84: ...slot whose MRL sensor was illegally pressed an NMI is initiated Blue Screen Press the ON OFF button for longer than five seconds or remove the power plug Reboot the server 7 12 Hot plug PCI voltage d...

Страница 85: ...lot and put it back in correctly Repeat the enable process see section Hot pluggable PCI boards on page 100 If the error occurs again the PCI board is probably defective Repeat the operation with a ne...

Страница 86: ......

Страница 87: ...placement of permanently installed compo nents are described in the Options Guide or in the service supplement and may only be performed by trained specialist personnel 8 1 Hot plug power supply units...

Страница 88: ...Remove the cable from the installed power supply unit Push the green catch in the direction of the arrow 1 while pulling the power supply unit out of its mounting location 2 by the handle Slide the n...

Страница 89: ...service engineer is permitted to remove a hard disk drive from the carrier V CAUTION The HDD modules must be marked clearly so that they can be replaced in their original slots after an upgrade If th...

Страница 90: ...oblems occurring Only store and transport HDD modules within the limits stipulated in the specification When transporting HDD modules even over short distances always use the original packaging ESD la...

Страница 91: ...ress both tabs together until the locking mechanism disengages and remove the dummy module from the mounting location To install a dummy unit follow the same procedure in reverse order V CAUTION Keep...

Страница 92: ...fied so that they can be reinstalled in their original mounting locations after they have been removed If this is not done existing data can be lost I Several prefabricated stickers with the storage c...

Страница 93: ...ompliance with the appropriate ESD guidelines see section Modules with Electrostatic Sensitive Devices on page 25 Figure 28 HDD Module and Dummy Unit 1 HDD Module carrier with hard disk drive installe...

Страница 94: ...HDD module Open the locking mechanism by pressing the locking button 1 Push the handle of the HDD module fully in the direction of the arrow I If the HDD modules are provided with a transport lock 1...

Страница 95: ...lling the HDD Module Unlock the HDD module as described in section Unlocking an HDD module on page 94 Carefully push the HDD module into the empty slot 1 until it stops Push the handle completely in t...

Страница 96: ...st set to offline via the software RAID controller configuration software Now pull out the HDD module a few centimeters Wait for at least 60 seconds I This period is necessary for the RAID controller...

Страница 97: ...as the fans are not directly accessible see section Opening Closing the Housing on page 107 The four system fans work in redundant mode which means that a defective fan can be replaced at the next sch...

Страница 98: ...S3 Replacing a Hot pluggable CPU System Fan Hot plug components Figure 32 Arrangement of the Fans Use the LED flashes orange to identify the defective fan FAN SYS 2 FAN SYS 3 FAN SYS 4 FAN SYS 1 Fron...

Страница 99: ...outside of the server V CAUTION Never set a removed defective fan down inside the server Risk of short circuit Open the green handle on the new fan place the fan in the fan box and press the handle to...

Страница 100: ...plied with the board beforehand I Only PCI boards of the same type and with the same settings may be exchanged If the boards do not match the new board will not be commissioned Remove the left side co...

Страница 101: ...move all cables attached to the board The PCI board is attached to a removal tool Use the removal tool to pull the board out of the PCI slot 2 Remove the PCI board from the removal tool as described i...

Страница 102: ...not match the new board will not be commissioned see section Hot plug PCI voltage display does not light up after the board has been replaced on page 84 Replace the left side cover floorstand model or...

Страница 103: ...disengage from the removal tool A 1 and remove them 2 Place the new PCI board B in the opening C in the removal tool 3 Then select one of the guide rails on the removal tool that is in contact with a...

Страница 104: ...tly accessible You should read the accompanying documentation supplied with the board beforehand Remove the left side cover floorstand model or the housing cover rack model see section Opening Closing...

Страница 105: ...towards the inside of the server Activate the board either using the relevant software or by pressing the waveguide b The power indicator for the hot plug PCI slot see table 2 on page 68 flashes green...

Страница 106: ...ely released Remove the slot cover 2 V CAUTION Keep the slot cover in a safe place If the hot pluggable PCI board is removed again and not replaced with a new one the slot cover must be reinstalled in...

Страница 107: ...mation on page 19 V CAUTION The side housing cover must be reinstalled as soon as possible due to cooling to comply with applicable EMC regulations regulations on electromagnetic compatibility and to...

Страница 108: ......

Страница 109: ...erver Reconfiguration and Restart ATA Advanced Technology Attachments BIOS Basic Input Output System BMC Baseboard Management Controller CC Cache Coherency CD Compact Disk CD ROM Compact Disk Read Onl...

Страница 110: ...gement Interface ECC Error Checking and Correcting ECP Extended Capabilities Port EEPROM Electrically Erasable Programmable Read Only Memory EGB Elektrostatisch Gef rdete Bauteile EMP Emergency Manage...

Страница 111: ...anager GUI Graphical User Interface HDD Hard Disk Drive HSC Hot Swap Controller I C Inter Integrated Circuit I O Input Output ICM Intelligent Chassis Management ID Identification IDE Intergrated Drive...

Страница 112: ...Voltage Differential SCSI LWL LichtWellenLeiter MMF Multi Mode Faser MRL Manually Retention Latch NMI Non Maskable Interrupt NVRAM Non Volatile Random Access Memory OS Operating System PCI Peripheral...

Страница 113: ...Clock RTDS Remote Test und Diagnose System SAF TE SCSI Accessed Fault Tolerance Enclosures SBE Single Bit Error SAS Serial Attached SCSI SATA Serial ATA SCA Single Connector Attachment SCSI Small Com...

Страница 114: ...anual TX300 S3 Abbreviations SEL System Event Log SMI System Management Interrupt SSU System Setup Utility SVGA Super Video Graphics Adapter USB Universal Serial Bus VGA Video Graphics Adapter ZCR Zer...

Страница 115: ...documentation available in the Internet can be found via the URL http manuals fujitsu siemens com select industry standard servers 1 Safety notes and other important information 2 Ergonomics 3 Warran...

Страница 116: ...ual 15 PRIMECENTER Rack Technical Manual 16 DataCenter Rack Technical Manual 17 19 Rack Technical Manual 18 Integrated Mirroring User s Guide 19 Global Array Manager Client Software User s Guide 20 Gl...

Страница 117: ...CE marking 14 26 channel optical waveguide cable protective hose 46 Class A Compliance Statement 27 Classic Rack installing server 42 requirements 36 cleaning keyboard 75 monitor 75 mouse 75 server 7...

Страница 118: ...creen remains blank 80 screen shows flickering stripes 81 server switches off 80 wrong PCI board inserted 84 Error Correcting Code 9 Error Detection Code 9 ESD electrostatic sensitive devices 25 exter...

Страница 119: ...4 HDD active 61 63 hot plug PCI 68 72 hot pluggable PCI 84 ID 61 63 65 LAN connection active 66 LAN transfer rate 66 on power supply unit 67 on server 61 power on indicator 61 information additional 7...

Страница 120: ...c LED 11 property protection 77 protective hose channel optical waveguide cable 46 R rack installation kit 42 rack requirements 35 RAID controller not configured for hard disk drive 83 RAID functional...

Страница 121: ...installation kit 42 remove 35 reset button 61 62 routing cables 41 safety standards 14 service 11 setting up 32 standards 14 startup 59 switches itself off error 80 switching OFF 70 switching ON 70 t...

Страница 122: ...122 Operating Manual TX300 S3 Index transport damage 17 32 troubleshooting server 79 U unauthorized access 77 unpacking server 32 USB port 55 61 V ventilation clearance 15 W weight 15...

Страница 123: ...Operating Manual TX300 S3 Comments Suggestions Corrections Submitted by Fujitsu Siemens Computers GmbH User Documentation 85521 Ottobrunn Germany Fax 49 700 372 00000 e mail manuals fujitsu siemens c...

Страница 124: ......

Страница 125: ...tsu com Copyright Fujitsu Technology Solutions 2009 Hinweise zum vorliegenden Dokument Zum 1 April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu bergegangen Diese neue Tochte...

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