Portwell RUBY-D812-Q470E Скачать руководство пользователя страница 94 | Manualshive

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Portwell RUBY-D812-Q470E Скачать руководство пользователя страница 94

RUBY-D812-Q470E

Copyright © Portwell 2021

RUBY-D812-Q470E User's Guide

94

8

Troubleshooting

This section provides a few useful tips to quickly get RUBY-D812 running with success. This section will primarily focus on system integration issues, in terms of
BIOS setting, and OS diagnostics.

8.1

Hardware Quick Installation

ATX Power Setting

Unlike other Single board computer, RUBY-D812 supports ATX only. Therefore, there is no other setting that needs to be set up. However, there are only two
connectors that must be connected

—

8-pin EATX12V & 24-pin EATXPW on the RUBY-D812 board.

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Содержание RUBY-D812-Q470E

Страница 1: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 1 Industrial ATX Board Version 1 0 RUBY D812 Q470E...

Страница 2: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 2 Revision History R1 0 Preliminary...

Страница 3: ...cifications 12 3 Block Diagram 13 4 Hardware Configuration 14 4 1 Jumpers and Connectors 14 4 2 Jumpers Settings 15 5 Signal Descriptions 29 5 1 Watch Dog Signal 29 5 2 GPIO Signal 32 6 System Resourc...

Страница 4: ...etup 40 7 2 1 Main 42 7 2 2 Advanced 43 7 2 3 H W Monitor 85 7 2 4 Security 88 Secure Boot 89 Key Management 90 7 2 5 Boot 91 7 2 6 Exit 93 8 Troubleshooting 94 8 1 Hardware Quick Installation 94 8 2...

Страница 5: ...tion contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to any of the foregoing Portwell assumes no liability f...

Страница 6: ...o a defect in materials or workmanship or due to non conformance to the agreed upon specifications will be repaired or exchanged at Portwell s option and expense Certification Portwell is certified to...

Страница 7: ...s technology with energy efficient architecture RUBY D812 support dual channels DDR4 Long DIMM up to 128GB Desktop solution is still popular in the market of DVR and Factory Automation which can fulfi...

Страница 8: ...nsion Interface One SIM slot One M 2 Key E_2230 for Wireless PCIe x1 USD2 0 One M 2 Key M_2242 2260 2280 for SSD PCIe x4 SATA One M 2 Key B_3042 3052 2260 2280 for Wireless PCIe x1 USB3 2 Gen1 USD2 0...

Страница 9: ...PIO 8bit GPIO Mechanical and environmental specifications Operating temperature 0 60 C Storage temperature 20 80 C Humidity 15 95 non condensing Power supply voltage ATX Board size 304 8mm x 243 8 mm...

Страница 10: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 10 2 2 Mechanical Dimensions...

Страница 11: ...rnet Connection I219 LM LAN Driver Intel Ethernet Connection I219 LM Version 12 18 9 23 LAN Card 2 Onboard Intel I225V Gigabit Network Connection LAN Driver 2 Intel I225V Gigabit Network Connection Ve...

Страница 12: ...CPU 12V 0 98A 2 05A 1 98A System 12V 0 83A 1 48A 1 26A System 3 3V 0 55A 0 65A 0 69A System 5V 1 11A 1 37A 1 34A System Device 12V 0 97A 1 81A 1 56A System Device 5V 1 87A USB2 0 Loading Test 4 98 V...

Страница 13: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 13 3 Block Diagram...

Страница 14: ...l 2021 RUBY D812 Q470E User s Guide 14 4 Hardware Configuration 4 1 Jumpers and Connectors This chapter indicates jumpers headers and connectors locations Users may find useful information related to...

Страница 15: ...r Table The jumper settings are schematically depicted in this manual as follows Jumper Function List 1 COM RING 5V 12V selection jumper 6 pin COM1_SEL 2 EATX Power connectors 24 pin EATXPWR 8 pin EAT...

Страница 16: ...er header 4 pin SPEAKER 18 Disable ME jumper 3 pin DIS_ME 19 LPC Debug header 10 1 pin LPC_DEBUG 20 COM Port headers 10 1 pin COM2 COM3 COM4 COM5 COM6 21 AT ATX Mode selection jumper 3 pin AT_ATX_SEL...

Страница 17: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 17 1 COM RING 5V 12V selection jumper 6 pin COM1_SEL PIN No Description 1 2 Short 12V 2 3 Short 5V 5 6 Short RI Default...

Страница 18: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 18 2 EATX Power connectors 24 pin EATXPWR 8 pin EATX12V...

Страница 19: ...2021 RUBY D812 Q470E User s Guide 19 3 CPU and Chassis Fan headers 4 pin CPU_FAN 4 pin CHA_FAN1 2 3 5 M 2 socket 3 M 2_PCH_ SKT3 The M 2 SSD module is purchased separately This socket supports M Key...

Страница 20: ...ortwell 2021 RUBY D812 Q470E User s Guide 20 7 USB 2 0 connectors header USB_INTERNAL_12 USB_INTERNAL_13 USB1011 NOTE These Universal Serial Bus USB ports header are for USB 2 0 devices 8 USB 3 2 Gen...

Страница 21: ...Portwell 2021 RUBY D812 Q470E User s Guide 21 9 M 2 socket 2 M 2_PCH_ SKT2 The M 2 4G 5G module is purchased separately This socket supports B Key and 3042 3052 PCIe x1 USB3 2 GEN1 USB 2 0 devices 10...

Страница 22: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 22 11 SATA 6 0Gb s ports 7 pin SATA6G_1 6...

Страница 23: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 23 12 M 2 Wi Fi The M 2 Wi Fi module is purchased separately 13 I2C header 6 pin I2C...

Страница 24: ...ED cable to this header The system power LED lights up when you turn on the system power and blinks when the system is in sleep mode Hard disk drive activity LED 2 pin HDD_LED This 2 pin header is for...

Страница 25: ...er is for the chassis mounted reset button for system reboot without turning off the system power 16 Chassis Intrusion header 4 1 pin CHASSIS 17 Speaker header 4 pin SPEAKER 18 Disable ME jumper 3 pin...

Страница 26: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 26 19 LPC Debug header 10 1 pin LPC_DEBUG 20 COM Port headers 10 1 pin COM2 COM3 COM4 COM5 COM6...

Страница 27: ...Guide 27 21 AT ATX Mode selection jumper 3 pin AT_ATX_SEL PIN No Description 1 2 Short High Active 2 3 Short Low Active 22 WDT Enable jumper 2 pin WDT_EN NOTE By default this jumper is set to HW WDT...

Страница 28: ...cord 2 Use a metal object such as a screwdriver to short the two pins 3 Plug the power cord and turn ON the computer 4 Hold down the Del key during the boot process and enter BIOS Setup to re enter d...

Страница 29: ...is 0x2F 1 Set WDT Time Unit Outportb SIO_INDEX_PORT 0x87 Unlock SIO Outportb SIO_INDEX_PORT 0x87 Unlock SIO Outportb SIO_INDEX_PORT 0x07 Outportb SIO_DATA_PORT 0x08 Outportb SIO_INDEX_PORT 0xF0 select...

Страница 30: ...Outportb SIO_INDEX_PORT 0x87 Unlock SIO Outportb SIO_INDEX_PORT 0x07 Outportb SIO_DATA_PORT 0x08 Outportb SIO_INDEX_PORT 0xF1 select time value Outportb SIO_DATA_PORT Time Write WDT time value 1 to 2...

Страница 31: ...tatus Outportb SIO_INDEX_PORT 0xAA Lock SIO 4 Disable WDT Outportb SIO_INDEX_PORT 0x87 Unlock SIO Outportb SIO_INDEX_PORT 0x87 Unlock SIO Outportb SIO_INDEX_PORT 0x07 Outportb SIO_DATA_PORT 0x08 Outpo...

Страница 32: ...0xCF8 val val Inportd 0xCFC SMBUS_BASE val 0x0000FFE0 2 Set GPIOn to GPI or GPO Status Inportb SMBUS_BASE 0x00 Outportb SMBUS_BASE 0x00 Status SMBus Clear Status Outportb SMBUS_BASE 0x02 0x08 Set SMBu...

Страница 33: ...n is value 0 to 7 Status Inportb SMBUS_BASE 0x00 Outportb SMBUS_BASE 0x00 Status SMBus Clear Status Outportb SMBUS_BASE 0x02 0x08 Set SMBus CMD to Byte Data Outportb SMBUS_BASE 0x04 0x40 Set SMBus Sla...

Страница 34: ...0x02 0x08 Set SMBus CMD to Byte Data Outportb SMBUS_BASE 0x04 0x41 Set SMBus Slave Address to 0x40 and excute Read flow Outportb SMBUS_BASE 0x03 0x09 Set SMBus Reg val Inportb SMBUS_BASE 0x02 val val...

Страница 35: ...BASE 0x00 Status SMBus Clear Status Outportb SMBUS_BASE 0x02 0x08 Set SMBus CMD to Byte Data Outportb SMBUS_BASE 0x04 0x41 Set SMBus Slave Address to 0x40 and excute Read flow Outportb SMBUS_BASE 0x03...

Страница 36: ...tus Outportb SMBUS_BASE 0x02 0x08 Set SMBus CMD to Byte Data Outportb SMBUS_BASE 0x04 0x40 Set SMBus Slave Address to 0x40 and excute Write flow Outportb SMBUS_BASE 0x03 0x0A Set SMBus Reg Outportb SM...

Страница 37: ...module with socket it will impact on the system reliability Follow normal procedures to install memory module into memory socket Before locking make sure that all modules have been fully inserted into...

Страница 38: ...e Please refer to section 6 3 1 to 6 3 4 to install INF Graphic LAN 6 3 1 Chipset Component Driver RUBY D812 is based on Intel Q470E chipset and desktop processors including Core i7 i5 i3 sku It s a n...

Страница 39: ...ion makes RUBY D812 an excellent performance hardware Drivers Support Please find the Graphic driver in the RUBY D812 of Portwell download center The driver supports Windows 10 6 3 3 Intel LAN I2225V...

Страница 40: ...ears on the screen press Delete or ESC key will enter BIOS setup screen Press Delete or ESC to enter SETUP If the message disappears before responding and still wish to enter Setup please restart the...

Страница 41: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 41...

Страница 42: ...7 2 1 Main Use this menu for basic system configurations such as time date etc Feature Description Options System Date The date format is Day Month Date Year Use or to configure system Date System Tim...

Страница 43: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 43 7 2 2 Advanced Use this menu to set up the items of special enhanced features...

Страница 44: ...onfiguration Configure Management Engine Technology Parameters Feature Description Options TPM Device Selection Selects TPM device PTT or dTPM PTT Enable PTT in SkuMgr dTPM1 2 Disables PTT in SkuMgr W...

Страница 45: ...ide 45 Trusted Computing Trusted Computing Settings Feature Description Options Security Device Support Enables or Disables BIOS support for security device O S will not show Security Device TCG EFI p...

Страница 46: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 46 CPU Configuration CPU Configuration Parameters...

Страница 47: ...led Power Limit 1 Override Enable Disable Power Limit 1 override If this option is disables BIOS will program the default values for power Limit 1 and Power Limit 1 Time Window Disabled Enabled Power...

Страница 48: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 48 CPU Power Management Control CPU Power Management Control Options...

Страница 49: ...Enable Disable processor Turbo Mode requires Intel Speed Step or Intel Speed Shift to be available and enabled Enabled Disabled C states Enable Disable CPU Power Management Allows CPU to go to C stat...

Страница 50: ...figuration System Agent SA Parameters Feature Description Options Primary Display Select which of IGFX PEG Graphics device should be Primary Display Or select SG for Switchable Gfx Auto IGFX PCI PEG I...

Страница 51: ...PCI Express Configuration PCI Express Configuration Feature Description Options HYPER_PCIeX16 HYPER_PCIeX16 Auto mode PCIe x8 x4 x4 mode PCIE x16 x8 Slot PCIE x16 x8 Slot Options PCIEX4_1 X2 PCI Expr...

Страница 52: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 52 PCIE x16 x8 Slot PEG Port Configuration...

Страница 53: ...Enable or Disable the Root Port Auto Disabled Enabled Max Link Speed Configure PEG 0 1 1 Max Speed Auto Gen1 Gen2 Gen3 Max Link Width Force PEG link to retrain to x1 2 4 8 Auto Force x1 Force x2 Forc...

Страница 54: ...les ASPM Disable L0s L1 L0sL1 Auto L1 Substates PCI Express L1 Substates settings L1 1 L1 2 Disable L1 1 PCIe Speed Configure PCIe Speed Auto Gen1 Gen2 Gen3 Detect Timeout The number of milliseconds r...

Страница 55: ...sables ASPM Disable L0s L1 L0sL1 Auto L1 Substates PCI Express L1 Substates settings L1 1 L1 2 Disable L1 1 PCIe Speed Configure PCIe Speed Auto Gen1 Gen2 Gen3 Detect Timeout The number of millisecond...

Страница 56: ...tions AMT BIOS Features When disabled AMT BIOS Features are no longer supported and user is no longer able to access MEBx Setup Note This option does not disable Manageability Features in FW Enabled D...

Страница 57: ...Erase Configuration Secure Erase Configuration menu Feature Description Options Secure Erase mode Change Secure Erase module behavior Simulated Performs SE flow without erasing SSD Real Erase SSD Simu...

Страница 58: ...n Screen OEMFLag Bit 2 Enable MEBx selection screen with 2 options Press 1 to enter ME Configuration Screens Press 2 to initiate a remote connection Note Network Access must be activated from MEBx Set...

Страница 59: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 59 CSM Configuration CSM Configuration Enable Disable Option ROM execution settings etc...

Страница 60: ...20 this option is useful when any RT code is executed above 1MB Upon Request Always Network Controls the execution of UEFI and Legacy Network OpROM Do not launch UEFI Legacy Storage Controls the execu...

Страница 61: ...Port1 COMA Serial Port 2 Configuration Set Parameters of Serial Port2 COMB Serial Port 3 Configuration Set Parameters of Serial Port3 COMC Serial Port 4 Configuration Set Parameters of Serial Port4 CO...

Страница 62: ...well 2021 RUBY D812 Q470E User s Guide 62 Serial Port 1 Configuration Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled COM1 Control Select COM1 mode RS232 RS4...

Страница 63: ...well 2021 RUBY D812 Q470E User s Guide 63 Serial Port 2 Configuration Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled COM2 Control Select COM2 mode RS232 RS4...

Страница 64: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 64 Serial Port 3 Configuration Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled...

Страница 65: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 65 Serial Port 4 Configuration Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled...

Страница 66: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 66 Serial Port 5 Configuration Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled...

Страница 67: ...ature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled Change Settings Select an optimal settings for Super IO Device Auto IO 2F0h IRQ 7 IO 3E8h IRQ 3 4 5 6 7 9 10 11...

Страница 68: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 68 Parallel Port Configuration...

Страница 69: ...LPTE Enabled Disabled Change Settings Select an optimal settings for Super IO Device Auto IO 378h IRQ 5 IO 378h IRQ 5 6 7 9 10 11 12 IO 278h IRQ 5 6 7 9 10 11 12 IO 3BCh IRQ 5 6 7 9 10 11 12 Device Mo...

Страница 70: ...edirection Console Redirection Enable or Disable Disabled Enabled Console Redirection Enabled Console Redirection Settings The settings specify how the host computer and the remote computer which the...

Страница 71: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 71 Console Redirection Settings...

Страница 72: ...llow for error detection They can be used as an additional data bit None Even Odd Mark Space Stop Bits Stop bits indicate the end of a serial data packet A start bit indicates the beginning The standa...

Страница 73: ...M1 COM2 COM3 COM4 COM5 COM6 COM7 Pci Bus0 Dev0 Func0 Disabled Resolution On Legacy OS the number of Rows and Columns supported redirection 80X24 80X25 Redirect After POST When Bootloader is selected t...

Страница 74: ...able disable the SATA controllers Enabled Disabled SATA Mode Selection Determines how SATA controller s operate AHCI Intel RST With Intel Optane System Acceleration Aggressive LPM Support Enable PCH t...

Страница 75: ...le IPv4 PXE boot support If disable IPv4 PXE boot support will not be available Disabled Enabled Ipv6 PXE Support Enable Disable IPv6 PXE boot support If disable IPv6 PXE boot support will not be avai...

Страница 76: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 76 USB Configuration USB Configuration Parameters...

Страница 77: ...sable this USB Physical Connector Physical port Once disabled any USB devices plug into the connector will not be detected by BIOS or OS Enabled Disabled U32G2_2 U32G2_4 Enable Disable this USB Physic...

Страница 78: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 78 NVMe Configuration NVMe Device Option Settings...

Страница 79: ...Launch Intel PXE OPROM Disabled Enabled LAN2 I219 Enable Disable LAN2 I219 Enabled Disabled Intel LAN2 OPROM Launch Intel PXE OPROM Enabled Disabled I2C0 Controller Enable Disable Serial Io Controller...

Страница 80: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 80 APM Configuration Advance Power Management...

Страница 81: ...n By PCI Power On By PCI Disabled Enabled Power On By PS2 Enable disable resume from S5 via PS2 Disabled Enabled Power On By Ring Power On By Ring Disabled Enabled Power On By RTC Select whether to en...

Страница 82: ...l 2021 RUBY D812 Q470E User s Guide 82 IO Expander Configuration IO Expander Configuration Feature Description Options IO Expander GPIO 0 7 Direction Direction of this GPIO Output Input Output Value O...

Страница 83: ...E User s Guide 83 Watchdog Timer Feature Description Options Watchdog Support Enable Disable Watchdog Support Enable Disabled Watchdog Count mode Select Watchdog Timer I count mode Second Mode Minute...

Страница 84: ...tion Options DMI OPI Configuration DMI Link ASPM Control Enable Disable the control of Active State Power Management on SA side of the DMI Link Disabled L0s L1 L0sL1 PCI Express Configuration DMI Link...

Страница 85: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 85 7 2 3 H W Monitor Feature Description Options Smart Fan Mode Smart Fan Mode Select Normal Disabled Manual Mode...

Страница 86: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 86 Smart Fan Function Smart Fan Function setting...

Страница 87: ...n temperature is T2 178 FD RPM 3 The value of Fan Duty RPM 3 when temperature is T3 255 FD RPM 4 The value of Fan Duty RPM 4 when temperature is T4 255 CPU Fan Setting Temperature 1 The value of tempe...

Страница 88: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 88 7 2 4 Security Feature Description Options Administrator Password Set Administrator password User Password Set User Password...

Страница 89: ...ot feature is Active if Secure Boot is Enabled Platform Key PK is enrolled and the System is in User mode The mode change requires platform reset Disabled Enabled Secure Boot Mode Secure Boot Mode opt...

Страница 90: ...Key PK Enroll Factory Defaults or load certificates from a file 1 Publuc Key Certificate a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER c EFI_CERT_RSA2048 bin d EFI_CERT_SHAXXX 2 Authenticated UEFI Variabl...

Страница 91: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 91 7 2 5 Boot...

Страница 92: ...Lock State Select the keyboard NumLock state On Off Quiet Boot Enables or disables Quiet Boot option Enabled Disabled Fast Boot Enables or disables boot with initialization of a minimal set of devices...

Страница 93: ...set Reset the system after saving the changes Discard Changes and Reset Rest system setup without saving any changes Save Changes Save Changes done so far to any of the setup options Discard Changes D...

Страница 94: ...tion will primarily focus on system integration issues in terms of BIOS setting and OS diagnostics 8 1 Hardware Quick Installation ATX Power Setting Unlike other Single board computer RUBY D812 suppor...

Страница 95: ...s have correctly adopted modules and connected all the devices cables required before turning on ATX power DDR4 UB DIMM Memory keyboard mouse SATA hard disk VGA connector power cable of the device ATX...

Страница 96: ...stem is running with the BIOS setting that Portwell has highly endorsed As a matter of fact users can load the default BIOS setting at any time when system appears to be unstable in boot up sequence 8...

Страница 97: ...visit web site of Portwell download center as below hyperlink https www portwell com tw support center download center 2 Select Search download and type the keyword RUBY D812 3 Find the BIOS page and...

Страница 98: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 98...

Страница 99: ...RUBY D812 Q470E Copyright Portwell 2021 RUBY D812 Q470E User s Guide 99 5 Enter EZ Flash mode Select the USB Drive and Click the BIOS file then start updating BIOS...

Страница 100: ...ight Portwell 2021 RUBY D812 Q470E User s Guide 100 6 When you see the BIOS updated successfully message which means the BIOS update processes finished Please cut the AC power of and wait for 10 secon...

Страница 101: ...r Download Center to get the Catalog User manual BIOS and Driver files https www portwell com tw support center download center If you have other additional technical information or request which is n...

Страница 102: ...n developing Portwell Worldwide Portwell Inc E mail info portwell com tw Shanghai Portwell E mail info portwell com cn Portwell Japan Inc E mail info portwell co jp American Portwell Technology E mail...

Страница 103: ...twell modules Low Pin Count Interface Specification Revision 1 0 LPC http www intel com design chipsets industry lpc htm Universal Serial Bus USB Specification Revision 2 0 http www usb org home PCI S...

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