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Troubleshooting 

ROBO-8914VG2AR User’s Manual 

 

5-2 

 

5.2 

BIOS Setting 

 
It  is  assumed  that  users  have  correctly  adopted  modules  and  connected  all  the 
devices cables required before turning on ATX power. CPU, CPU Fan, 240-pin DDR3 
SDRAM,  keyboard,  mouse,  floppy  drive,  SATA  hard  disk,  DVI-I  connector,  device 
power  cables,  ATX  accessories  are  good  examples  that  deserve  attention.  With  no 
assurance of properly and correctly accommodating these modules and devices, it is 
very possible to encounter system failures that result in malfunction of any device. 
 
To  make  sure  that  you  have  a  successful  start  with  ROBO-8914VG2AR,  it  is 
recommended, when going with the boot-up sequence, to hit “DEL” key and enter 
the BIOS setup menu to tune up a stable BIOS configuration so that you can wake up 
your system far well.

 

 
Loading the default optimal setting 

When  prompted  with  the  main  setup  menu,  please  scroll  down  to  “

Load  Optimal 

Defaults

”,  press  “Enter”  and  “Y”  to  load  in  default  optimal  BIOS  setup.  This  will 

force your BIOS setting back to the initial factory configuration. It is recommended 
to  do  this  so  you  can  be  sure  the  system  is  running  with  the  BIOS  setting  that 
Portwell  has  highly  endorsed.  As  a  matter  of  fact,  users  can  load  the  default  BIOS 
setting any time when system appears to be unstable in boot up sequence. 
 

Auto Detect Hard Disks 

In  the  BIOS  =>  Standard  CMOS  setup  menu,  pick  up  any  one  from 
Primary/Secondary  Master/Slave  IDE  ports,  and  press  “Enter”.  Setup  the  selected 
IDE port and its access mode to “Auto”. This will force system to automatically pick 
up the IDE devices that are being connected each time system boots up. 
 

Improper disable operation 

There  are  too  many  occasions  where  users  disable  a  certain  device/feature  in  one 
application through BIOS setting. These variables may not be set back to the original 
values when needed. These devices/features will certainly fail to be detected. 
 
When the above conditions happen, it is  strongly  recommended  to  check  the  BIOS 
settings. Make sure certain items are set as they should be. These include the COM1/ 
COM2 ports, USB ports, external cache, on-board VGA and Ethernet. 
 
It  is  also  very  common  that  users  would  like  to  disable  a  certain  device/port  to 
release IRQ resource. A few good examples are 
 
Disable COM1 serial port to release IRQ #4 
Disable COM2 serial port to release IRQ #3 
 
Etc… 

Содержание ROBO-8914VG2AR

Страница 1: ...ROBO 8914VG2AR Single Board Computer User s Manual Version 1 0 Copyright Portwell Inc 2010 All rights reserved All other brand names are registered trademarks of their respective owners...

Страница 2: ...3 4 On board High Definition Audio Controller 3 6 3 3 5 Intel Matrix Storage Manager Device 3 6 3 3 6 AMT Function Installation 3 8 3 3 7 Intel Trusted Platform Module 3 8 3 4 Clear CMOS Operation 3...

Страница 3: ...tch Dog Timer function Chapter 4 BIOS Setup Information Specifies the meaning of each setup parameters how to get advanced BIOS performance and update new BIOS In addition POST checkpoint list will gi...

Страница 4: ...Do not just hold any single side of the SBC hold evenly on both sides Heavy processor cooler may bend the SBC when SBC being held just on one side The bending may cause soldering or components damaged...

Страница 5: ...BC to avoid the vibration damage during transportation Heavy processor cooler may bend the SBC when systems are during transportation without any holder Example 4U chassis Use L type mental or plastic...

Страница 6: ...0 1 5 10 To meet bandwidth of storage and expansion cards requirement the ROBO 8914VG2AR was designed flexible with four PCI Express lanes via backplane Those four PCI Express lanes could be four PCI...

Страница 7: ...s x4 link can be configured as four PCI Express x1 and four PCI devices via backplane The PICMG 1 3 SHB is the best solution of applications such like flight simulation image processing broadcasting a...

Страница 8: ...four PCI devices through backplane SATA Four SATA 300 ports on board and dual SATA 300 ports via backplane Support Intel Matrix Storage Technology based on Intel ICH10DO Floppy Drive Interface Support...

Страница 9: ...ns Support one 4 pin power connector for CPU fan and one 3 pin power connector for system fan System Monitoring Feature Monitor CPU temperature system temperature and major power sources etc Bracket S...

Страница 10: ...Audio Audio Driver Realtek High Definition Audio Version 5 10 0 5735 Chip Driver Intel Chipset Device Software Version 9 1 1 1025 USB2 0 Driver Intel ICH10 Family USB Enhanced Host Version 9 0 0 1005...

Страница 11: ...System Overview ROBO 8914VG2AR User s Manual 1 6 1 3 1 Mechanical Drawing...

Страница 12: ...System Overview ROBO 8914VG2AR User s Manual 1 7 1 4 System Architecture All of details operating relations are shown in ROBO 8914VG2AR series System Block Diagram ROBO 8914VG2AR System Block Diagram...

Страница 13: ...ked with an asterisk 2 1 Jumpers In general jumpers on the single board computer are used to select options for certain features Some of the jumpers are designed to be user configurable allowing for s...

Страница 14: ...ction JP2 Function 5 6 9 11 10 12 15 17 16 18 Short RS 232 3 4 7 9 8 10 13 15 14 16 21 22 Short RS 422 1 2 7 9 8 10 19 20 Short RS 485 1 JP3 CMOS Clear JP3 Function 1 2 Short Normal Operation 2 3 Shor...

Страница 15: ...X4 Interface Selection JP5 Function Short 1 2 3 4 PCI E X4 Support one slot Open PCI E X1 Support four slot JP6 WDT ATX emulation AT mode Selection JP5 Function Short 1 2 WDT Enable Open 1 2 WDT Disab...

Страница 16: ...10 J13 DDR3 SLOT J9 Floppy Connector J11 COM1 Serial Port 1 Connector J12 COM2 Serial Port 2 Connector J14 External PS 2 Keyboard Mouse Connector J15 General Purpose I O Connector J16 J20 Internal USB...

Страница 17: ...nector PIN No Signal Description 1 Ground 2 Fan speed control 3 Fan on off output 1 J4 Parallel Port Connector PIN No Signal Description PIN No Signal Description 1 Strobe 14 Auto Form Feed 2 Data0 15...

Страница 18: ...V 4 12V J9 Floppy Interface PIN No Signal Description PIN No Signal Description 1 Ground 2 Density Select 3 Ground 4 N C 5 Ground 6 DRVEN1 7 Ground 8 Index 9 Ground 10 Motor ENA 11 Ground 12 Drive Sel...

Страница 19: ...Description 1 DCD 2 DSR 3 RXD 4 RTS 5 TXD 6 CTS 7 DTR 8 RI 9 Ground 10 N C J12 COM2 Serial Port 2 Connector PIN No Signal Description RS 232 RS 422 RS 485 1 DCD Data Carrier Detect TX DATA 2 DSR Data...

Страница 20: ...PIN No Signal Description PIN No Signal Description 1 Mouse Data 2 Keyboard Data 3 N C 4 N C 5 Ground 6 Ground 7 PS2 Power 8 PS2 Power 9 Mouse Clock 10 Keyboard Clock J15 General Purpose I O Connecto...

Страница 21: ...NK 8 Speaker 9 LAN2_LINK 10 NC 11 LAN2_ACT 12 NC 13 HDD_LED 14 NC 15 HDD_LED 16 NC J25 J30 J31 External USB Connector PIN No Signal Description PIN No Signal Description 1 5V Dual 2 5V Dual 3 USB 4 US...

Страница 22: ...X 4 IRTX 5 Ground 6 N C 1 J29 Audio MIC Line in Line out Connector PIN No Signal Description PIN No Signal Description 1 MIC with Reference Voltage 2 Analog Ground 3 Line in Left Channel 4 Analog Grou...

Страница 23: ...IO in software programming 3 1 Intel LGA 775 Processor Installing LGA 775 CPU 1 Lift the handling lever of CPU socket outwards and upwards to the other end 2 Align the processor pins with pinholes on...

Страница 24: ...nto the socket once CPU fits 4 Follow the installation guide of cooling fan or heat sink to mount it on CPU surface and lock it on the LGA 775 socket Removing CPU 1 Unlock the cooling fan first 2 Lift...

Страница 25: ...est you to insert the memory from DIMM0 to DIMM3 sequentially when you have one more memory for using When you use only one memory in system we suggest to insert in DIMM 0 If you want to use the chann...

Страница 26: ...y module into memory socket Before locking make sure that all modules have been fully inserted into the card slots Dual Channel DDR3 DIMM Dual Channel DDR3 memory technology doubles the bandwidth of m...

Страница 27: ...few old operating systems might not be able to recognize To overcome this compatibility issue for Windows Operating Systems such as Windows XP please install its INF before any of other Drivers are i...

Страница 28: ...e LED On Blinking Orange Giga Mbps 100 Mbps 10 Mbps Speed LED Green LAN speed LED Orange Green Off 3 3 4 On board High Definition Audio Controller Drivers Support Please select the Realtek High Defini...

Страница 29: ...new drive for this setup The new drive must be of the same size or larger than the existing drive RAID 5 stripes both data and parity information across three or more hard disk drives Among the advant...

Страница 30: ...anagement Engine Drivers which includes HECI Driver and LMS_SOL Driver and operating PCI serial port and PCI simple communications controller Driver supports Windows XP 3 3 7 Intel Trusted Platform Mo...

Страница 31: ...sample program that is written in C language User can fill a non zero value into the Time out Value Register to enable refresh WDT System will be reset after the Time out Value to be counted down to z...

Страница 32: ...t port by programming register bit of I O Selection To invert port value the setting of Inversion Register has to be made Port values can be set to read or write through Data Register 3 6 1 Pin assign...

Страница 33: ...o be programmed to control the GPIO direction and status GPI value GPO CR00h CR2F are common global registers to all Logical Devices LD in W83627THG CR07h contains the Logical Device Number that can b...

Страница 34: ...EFDR To R W W83627THG CR it is needed to Enter Enable Configuration Mode first When completing the programming it is suggested to Exit Disable Configuration Mode Enter Configuration Mode Write 87h to...

Страница 35: ...t GPIO Port 1 d2 Get_CFG2 0x2A d2 d2 0x7F 0x80 Set_CFG2 0x2A d2 IO test loop 1 Set GPIO Port 1 of Superio 2 Enable Set_CFG2 0x07 0x07 Select logic device 07 of Superio2 Set_CFG2 0x30 0x01 Enable GPIO...

Страница 36: ...0xFF Initial back all GPIO Port1 of Superio 2 to hi Set_CFG2 0x07 0x07 Select logic device 07 Set_CFG2 0xF1 0xEF GP14 of Superio2 GP10 of Superio2 Set_CFG2 0x07 0x07 Select logic device 07 of Superio2...

Страница 37: ...mpt the user to enter the SETUP program Some errors are significant enough to abort the start up 4 1 Entering Setup Launch System Setup Power on the computer and the system will start POST Power On Se...

Страница 38: ...as time date etc Standard BIOS Features AMI BIOS Processor System Memory These items show the firmware and hardware specifications of your system Read only System Time The time format is Hour Minute S...

Страница 39: ...BIOS Setup Information ROBO 8914VG2AR User s Manual 4 3 4 3 Advanced BIOS Features Use this menu to set up the items of special enhanced features...

Страница 40: ...platforms leave it enabled For DP MP servers it may use to tune performance the specific application The choice Disabled Enabled Adjacent Cache Line Prefetch For UP platforms leave it enabled For DP M...

Страница 41: ...ble Bit capability When disabled force the XD feature flag to always return 0 The choice Disabled Enabled Core Multi Processing When disabled disable one execution core of each CPU die The choice Disa...

Страница 42: ...It uses a separate sub menu to configure each hard disk drive Master and Slave Mirrored IDER Configuration The choice Disabled Enabled SATA 1 Configuration The choice Compatible Enhanced SATA 2 Confi...

Страница 43: ...s and Sectors Block Multi Sector Transfer Any selection except Disabled determines the number of sectors transferred per block PIO Mode Indicates the type of PIO Programmed Input Output DMA Mode Indic...

Страница 44: ...he choice Disabled Enabled IDE Detect Time Out Sec Select the time out value for detecting ATA ATAPI device s The choice 0 5 10 15 20 25 30 35 ATA PI 80Pin Cable Detection Select the mechanism for det...

Страница 45: ...Super IO Configuration Configure Win627DHG Super IO Chipset OnBoard Floppy Controller This item allows enable disable onboard Floppy disk controller The choice Disabled Enabled Serial Port 1 Address...

Страница 46: ...K IR Parallel Port Address This item allows you to configuring I O of the onboard parallel port The choice Disabled 378 278 3BC Parallel Port Mode There are five different modes for the onboard parall...

Страница 47: ...BIOS Setup Information ROBO 8914VG2AR User s Manual 4 11 Hardware Health Configure Configuration Monitor the Hardware Health Read only ACPI Configuration...

Страница 48: ...BIOS Setup Information ROBO 8914VG2AR User s Manual 4 12 AHCI Settings General ACPI Configuration...

Страница 49: ...d hardware maintains all system contexts S3 STR The S3 sleep mode is a lower power state where the information of system configuration and open applications files is saved to main memory that remains...

Страница 50: ...lude ACPI APIC table pointer to RSDT pointer list The choice Disabled Enabled AMI OEMB table Include OEMB table pointer to R X SDT pointer list The choice Disabled Enabled Headless mode Enable Disable...

Страница 51: ...nd The choice Disabled Enabled APIC ACPI SCI IRQ Enable Disable APIC ACPI SCI IRQ The choice Disabled Enabled USB Device Wakeup From S3 S4 Enable Disable USB device Wake from S3 S4 mode The choice Dis...

Страница 52: ...ot Time out Some SATA CD DVD in AHCI mode need to wait ready longer The choice 0 5 10 15 20 25 30 35 AHCI Port0 Port5 While entering setup BIOS auto detects the presence of IDE devices This displays t...

Страница 53: ...disk status to predict hard disk failure This gives you an opportunity to move data from a hard disk that is going to fail to a safe place before the hard disk becomes offline The choice Disabled Enab...

Страница 54: ...isk in Suspend or Standby mode The choice Disable Standby Suspend Standby Time out Go into Standby in the specified Time The choice Disable 1 Min 2 Min 4 Min 8 Min 10 Min 20 Min 30 Min 40 Min 50 Min 6...

Страница 55: ...Intel AMT Support The choice Disabled Enabled Force IDER The choice Disabled IDER Pri Master IDER Pri Slave IDER Sec Master IDER Sec Slave Force SOL The choice Disabled Enabled Unconfigure AMT ME The...

Страница 56: ...BIOS Setup Information ROBO 8914VG2AR User s Manual 4 20 Trusted Computing TCG TPM SUPPORT Enabled Disable TPM TCG TPM 1 1 1 2 supp in BIOS The choice No Yes...

Страница 57: ...ort or have any USB 1 1 2 0 driver installed such as DOS and SCO Unix The choice Disabled Enabled Auto USB 2 0 Controller Mode This setting specifies the operation mode of the onboard USB 2 0 controll...

Страница 58: ...VG2AR User s Manual 4 22 4 4 PCI PNP Resource Management Advanced PCI PnP setting wrong values in below sections may cause system to malfunction Advanced PCI PnP Settings Clear NVRAM Clear NVRAM durin...

Страница 59: ...ts an IRQ The choice No Yes Palette Snooping Enabled informs the PCI devices that an ISA graphics device is installed in the system so the card will function correctly The choice Disabled Enabled PCI...

Страница 60: ...d DMA is available to be used by PCI PnP devices Reserved Specified DMA is reserved for use by Legacy ISA devices The choice Available Reserved Reserved Memory Size Select Size of memory block to rese...

Страница 61: ...isabled Displays normal POST messages Enabled Displays OEM Logo instead of POST messages The choice Disabled Enabled AddOn ROM Display Mode Set display mode for Option ROM This item is used to determi...

Страница 62: ...y Set this option to Disabled to prevent the message as follows Hit Del if you want to run setup It will prevent the message from appearing on the first BIOS screen when the computer boots Set it to E...

Страница 63: ...o set the sequence of boot devices where BIOS attempts to load the disk operating system First press Enter to enter the sub menu Then you may use the arrow keys to select the desired device then press...

Страница 64: ...k Drives 1st Drive This setting allows users to set the priority of the removable devices First press Enter to enter the sub menu Then you may use the arrow keys to select the desired device then pres...

Страница 65: ...Supervisor Password Supervisor Password controls access to the BIOS Setup utility These settings allow you to set or change the supervisor password Please press Enter to key in User Password Change U...

Страница 66: ...BIOS Setup Information ROBO 8914VG2AR User s Manual 4 30 4 7 Advanced Chipset Features This menu controls the advanced features of the onboard Northbridge and Southbridge...

Страница 67: ...allow remapping of memory The choice Disabled Enabled PCI MMIO Allocation 4GB To 3072MB Read Only DRAM Frequency Users are recommended to use Auto for memory frequency selection The choice Auto 533 6...

Страница 68: ...of system memory used by the internal graphics device The choice Enabled 32MB Enabled 64MB Enabled 128MB IGD GTT Graphic smemory size No VT mode 2MB Read Only PAVP Mode GMCH Protected Audio Video Pat...

Страница 69: ...em or graphics processor It is recommended that you set this BIOS feature to DVMT Mode for maximum performance Setting it to DVMT Mode ensures that system memory is dynamically allocated for optimal b...

Страница 70: ...rum Clock The choice Disabled Enabled South Bridge Configuration USB Functions This setting specifies the function of the onboard USB controller The choice Disabled 2 USB Ports 4 USB Ports 6 USB Ports...

Страница 71: ...activity or input signal of onboard LAN For J23 Ethernet RJ 45 Connector LAN 1 82567LM is detected The choice Enabled Disabled GPI09 Configuration The choice WOL Enabled High Low HDA Controller This s...

Страница 72: ...Block HECI Message The choice Disabled Enabled HECI Message The choice Disabled Enabled End Of Post S5 HECI Message The choice Disabled Enabled ME HECI Configuration Enable Disable ME HECI ME IDER ME...

Страница 73: ...ice Disabled Enabled FAN Speed Monitor2 The choice Disabled Enabled FAN Speed Monitor3 The choice Disabled Enabled QST Configuration The choice Unlocked Locked QST SST BUS The choice Unlocked Locked Q...

Страница 74: ...BIOS Setup Information ROBO 8914VG2AR User s Manual 4 38 iQST Hardware Health Sensor Monitoring Read Only...

Страница 75: ...ng Enter on this item asks for confirmation Save changes to CMOS and exit the Setup Utility Discard Changes and Exit Abandon all changes and exit the Setup Utility Discard Changes Abandon all changes...

Страница 76: ...y two connectors that must be connected PWR2 24 pins Power Connector and PWR1 Serial ATA Hard Disk Setting for IDE RAID AHCI Unlike IDE bus each Serial ATA channel can only connect to one SATA hard di...

Страница 77: ...nded to do this so you can be sure the system is running with the BIOS setting that Portwell has highly endorsed As a matter of fact users can load the default BIOS setting any time when system appear...

Страница 78: ...IRQ It is then very easy to find out which IRQ resource is ready for additional peripherals If IRQ resource is not enough please disable some devices listed above to release further IRQ numbers 5 3 F...

Страница 79: ...Area 0040 004F 0 3K BIOS Data Area 0050 006F 0 5K System Data 0700 0483 16K DOS 0484 053F 2 9K Program Area 0540 9EFE 614K Available 9EFE 9EFE 0 1K Unused Conventional memory ends at 640K 9F00 9FBF 3...

Страница 80: ...tem ROM System Timer IRQ 1 System ROM Keyboard Event IRQ 2 Unassigned Usable IRQ IRQ 3 System ROM COM2 IRQ 4 System ROM COM1 IRQ 5 Unassigned Usable IRQ IRQ 6 System ROM Diskette Event IRQ 7 Unassigne...

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