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Key to pictograms
Depending on the country, various pictograms may
be affixed to the energy manager.
Data privacy information
To ensure that your Porsche charging equipment is
communicating correctly and is always up-to-date,
Porsche collects and processes the following
encrypted device-specific data from the charging
equipment at regular intervals: device ID, brand,
generation, device type and software version.
If you would also like to have the option of using other
Porsche Connect services for the charging
equipment, you must pair your charging equipment
to your Porsche ID account, which is available from
the Porsche Connect distributor in selected markets.
While using Porsche Connect services, Porsche
collects and processes the following personal details
and other device-specific data in order to provide and
render these services: customer identification,
statistics, device status, connection status and time
stamp of when communication was last established.
You will find further information about the general
terms and conditions of business and the data
privacy policy at
www.porsche.com/connect-store
.
Regular data transfer from your charging equipment
can incur additional costs with your Internet service
provider. Your data stored at Porsche can be
permanently deleted using My Porsche. Due to
technical or legal restrictions, some of the Porsche
Connect services on the Porsche charging
equipment are not available in all countries.
Access data
Keep the letter containing access data that you
received on delivery of your device.
If you lose this letter, contact your Porsche partner.
The data contained in the letter are explained below:
– Serial number. State the serial number when
contacting Customer Service or your Porsche
partner.
– The WiFi network name of the energy manager
displayed on your device (in hotspot mode).
– WiFi password, network key.
– PLC security code for connecting the energy
manager to a PLC network.
– IP address for opening the web application via the
browser of your device (in hotspot mode).
– Host name for opening the web application via
the browser of your device. Your device and the
energy manager must be in the same network.
– Initial Home user password for the web
application.
– Initial password for Customer Service web
application.
– The name of the energy manager displayed when
connecting.
– The ID number (SKI) of the energy manager
displayed when connecting.
– MAC addresses. If your home network has a MAC
address filter, enable these MAC addresses as
necessary.
Password for web application
The password is used for logging into the web
application.
e
If you lose or forget the initial password,
contact your Porsche partner.
If you lose or forget a password you set yourself,
you can reset the web application to factory settings,
which will reactivate the initial password.
e
To reset all passwords, simultaneously press the
Reset and CTRL buttons on the energy
manager and hold for 5 to 10 seconds.
Further information
f
You can find further information on the energy
manager and the web application at the following
website: https://www.porsche.com/
international/aboutporsche/e-performance/
help-and-contact/
If you require a different language, please select
the appropriate website for your country.
Dispose of the energy manager
in compliance with all applicable
disposal regulations.
Risk of electric shock due to
improper use.
Pay attention to the Operating and
Installation Manual provided,
particularly the warnings and
safety instructions.
Observe all warnings in the Manual
and on the energy manager.