Operation &
Maintenance Manual
Pump
RW
782-001-GB
HSC
08-W36
Edition 4
25/32
10.
TROUBLE SHOOTING
10.1
Safety
When working on the motor, make sure
that the power is switched off.
When working on the pump make sure it
cannot start unexpectedly!
Only qualified electricians may do the
electrical work.
When starting the pump ensure nobody
goes near rotating parts.
Observe local electrical and safety regulations!
PROBLEM
Pump does not start
Pump does not stop
Pump starts and
stops repeatedly
Current too high
Pump runs but
no flow or too
low flow
High level alarm
POSSIBLE CAUSE
No voltage on motor
terminals
Motor failure
No stop signal
Wrong start- and stop
level
Fault in power supply
Motor overloaded
Motor overheated
Fault in power supply
Pump failure
Clogging or air lock
Pump failure
Fault in power supply
Too low capacity
Pump failure
Fault in power supply
Motor failure
REQUIRED ACTION
Check power supply
Check motor protection
Check start- and stop
signals
Check motor wiring
Check level regulation
Check level regulation
Check power supply
Check pump
Check cooling
Check motor
Check power supply
Check pump
Check dicharge and
coupling
Check pump
Check power supply
Check discharge
Check pump
Check power supply
Check motor
CHECKPOINTS
*No power
*Main isolator switch
*Fuses
*Earth leakage relay
*Motor protection relay
*Motor temperature
*Water detector
*Too low waterlevel
*Obstructed level switches
*Switches interchanged
*Controlpanel
*Continuity and isolation
*Phase resistance
*Float switches
*Controlpanel
*Obstructed level switches
*Adjust start- and stop level
*Power supply not stable
*Low voltage
*Not all 3 phases available
*Setting of motor protection
*Wrong direction of rotation
*Impeller blocked
*Protection in automatic reset mode
*Continuity and isolation
*Fuses
*Low voltage
*Impeller blocked
*Visc. or spec.gravity too high
*Wrong direction of rotation
*Discharge obstructed
*Valve fully or partly closed
*Air pocket in pump or discharge
*Coupling leaks
*Impeller or volute blocked
*Pump is sucking too much air
*Worn or broken impeller
*Controlpanel
*Fuses
*Low voltage
*Discharge obstructed
*Valve fully or partly closed
*Air pocket
*Impeller or volute blocked
*Pump is sucking too much air
*Worn or broken impeller
*Worn or broken bearings
*Fuses
*Controlpanel
*Continuity and isolation
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