How to Use your IP Phone — page 5
How to Use your
IP335 Phone
Answering the Phone
To Answer a call
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Pickup the handset
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If you have a headset, press headset button
To Answer a second call
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While on a call, a second call is seen on the screen as
“Call From” Caller ID. You will also hear one call waiting
beep. You see the icon is dancing musical notes
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Press the softkey labeled ANSWER
This will put the first call on hold automatically.
To go back to the first call
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Scroll down once
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Press the soft key labeled RESUME
To mute a call
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Press the mute button
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The display will show a microphone with an X through
it and the indicator light will turn solid red
Making a call
It is best to not pick up the handset and then dial
It is best to leave the handset down
Dial all the digits you’d like, then pickup the handset or
press the hardkey labeled Dial (to the left/middle)
To put a Call on Hold
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Press the hard key on the phone labeled
HOLD (toward the bottom/right)
To Pick up from hold, do not pick up the handset
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Press the soft key labeled RESUME
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Pick up the handset
OR
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Press the hardkey labeled Hold
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Pick up the handset
OR
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Press the hardkey labeled Line 1
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Pick up the handset
Voicemail
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Ask your system administrator to be sure the voicemail is enabled,
to get the voice mail portal # and default password
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For more information, see www.broadcore.com Support page for more information
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The first time you call your voicemail, you need to set up a new passcode
and record your spoken name. Simply follow the prompts
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You’ll know you have a message if your message light is blinking red and your display
is scrolling “new messages.”You’ll also have an envelope on the phone icon and have
a soft key labeled Msgs
To Check Messages
From your IP335
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Press the soft key labeled Msgs
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Enter your passcode and press pound (#)
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Be sure to listen to and save, or delete all messages
This way the message waiting light will turn off
From any phone
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Dial the voice mail portal telephone number
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Press star (*)
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Enter your passcode and press pound (#)
Note: To clear the message waiting indicator, Press star 99 (*99). Press the hard
key labeled Dial.
