Call Features
38
Enable Local Call Back
This feature enables your system to call you back after a given time when you park a call, preventing you
from leaving a call on hold indefinitely.
You can configure the following Call Back options:
●
CallBackTimer
- The amount of time in seconds a call will sit in a parking slot before it is sent back
to the phone that parked the call.
●
CallBackMaxRetry
- The number of attempts to return the call to the phone that parked it before
the call is released. Set to 0 or leave blank for unlimited attempts.
●
CallBackRingTimeOut
- The amount of time in seconds between each call back attempt. If the
parameter
CallBackMaxRetry
is set to 1, the
CallBackRingTimeOut
doesn’t apply.
To enable local call back:
1
In the system web interface, go to
DECT Wireless > System > Local Call Park
.
2
In the
Default
column, clear the check box for the
LocalCallPark
,
CallBackTimer
,
CallBackMaxRetry
, and
CallBackRingTimeOut
parameters.
3
In the
Value
column for
LocalCallPark,
check the box to enable this parameter (set to True).
4
In the
Value
columns for the
CallBackTimer
and
CallBackRingTimeOut
parameters, enter a
value in seconds for the parameters.
For example, if you set the value as 60 for both parameters, then parked calls will automatically call
back after 60 seconds and the call will ring for 60 seconds before timing out.
5
In the
Value
column for
CallBackMaxRetry
, enter a value for the parameter.
6
Click
Submit
. Reboot your system when you complete your changes if this is the first time you’ve
activated
LocalCallPark
.
Enable Network-Based Call Park
Network-based call park enables users to park calls to a monitored parking lot, and any users on the network
can retrieve a call from the parking lot.
To enable network-based call park:
1
In the system web interface, go to
Service Providers > ITSP Profile
N
> SIP > Feature
Configuration
(where
N
is the ITSP profile you want to configure).
a
In the
Default
column, clear the check box for the
X_CallParkMethod
,
X_DirectedCallPickupMethod
, and
X_CallParkStatusMethod
parameters.
b
In the
Value
column, select an option for the
X_CallParkMethod
,
X_DirectedCallPickupMethod
, and
X_CallParkStatusMethod
parameters.
2
Go to
Voice Services > SP
n
Services > Network Provided Services
(where
n
is the SP service
you want to configure).
a
In the
Default
column, clear the check boxes for the
CallPark
,
CallParkStatus
,
and
CallParkExtensions
parameters.
b
In the
Value
column, select the check box for
CallPark
and
CallParkStatus
.