Managing Calls Remotely with Broadworks Server
Manage calls to your line remotely using the BroadWorks Anywhere or Remote Office features.
When you register your phone with a BroadWorks server and sign in to BroadSoft UC-One, you can
manage calls to your line remotely.
You can handle any incoming calls to your office phone on other phones or mobile devices. Move calls
from your mobile device to your desk phone without ending the call.
Check with your system administrator to find out if these features are available on your phone.
Managing Calls with BroadSoft UC-One BroadWorks Anywhere
BroadWorks Anywhere is a BroadSoft UC-One feature that enables you to use one phone number to
receive calls on your desk phone, mobile phone, or home office phone and place calls from any of these
phones using one number.
BroadWorks Anywhere also enables you to move calls between your desk phone and mobile phone as
well as perform any additional functions, such as intercom calls that you would make from your desk
phone.
Contact your system administrator or service provider for more information on using BroadWorks
Anywhere.
Enable BroadWorks Anywhere
Enable BroadWorks Anywhere (BWA) to add locations that act as duplicates of your desk phone. Once
you enable and configure BWA, you can manage calls from any of your added locations.
Note:
The phone supports up to 10 phone numbers added as BWA locations for each registered line.
You can save a location name, primary number, and alternate number for each location you add. When
you add a location, you can also choose to enable the following settings:
• Diversion Inhibitor—Determines if you need to enable diversion inhibitor when extending a call to
the remote BWA location.
• Answer Confirmation Required —Requires confirmation when a remote location answers a call.
• Call Control—Determines if the BWA location or the BroadWorks server handles the call control.
Procedure
1.
Do one of the following:
• Select
UC-One
on the
Home
screen.
• Go to
Settings
>
Features
>
UC-One Call Settings
.
2.
Select a line.
3.
Select
BroadWorks Anywhere
and press
Add
.
4.
Enter information for the
Status
,
Name
,
Primary Number
, and
Alt. Number/SIP URI
fields, if
applicable.
5.
Choose the settings you want to enable.
6.
Select
Save
.
Audio Calls
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