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5.0 Troubleshooting
Below are some commonly asked questions, if you cannot find the answer to your
problem, please take a look at the FAQ section on our web site.
Why is the mapping function not working?
• Check that your computer has this facility.
• Check that there is a network connection.
• See 7.0 for GPS operating issues
The camera does not work: what shall I do?
• Check that the camera has power. The camera only works when plugged into a power
source; generally a car cigarette lighter.
• Check the correct voltage is being used (more than 250V/3A).
• Check that the cigarette lighter is working
How will I know when the SD card is full?
• There is no indication; if Overwrite mode is on, the camera will begin overwriting
Normal recordings from the beginning. It will not overwrite Event recordings.
There is no recorded file on the SD card when I have made a recording: what shall
I do?
• Make sure the SD card is not faulty.
• Format the SD card then try again.
• If the device beeps every 2 seconds, remove the SD card and reinsert it, taking care to
ensure that it is positioned correctly.
Why are parts of the audio and/or video lost?
• We recommend using a quality SD card, class 6 or higher.
• Check that the SD card supports SDHC.
