55
P+W1.00_0002 [EN]
During Charging
The charging icon does not appear on the
Display when you start charging the device. /
The LED does not flash. / The device does not
vibrate when you connect the USB cable.
• Make sure that the USB Type-C Cable,
device, and AC Adaptor are securely
connected to each other. Use the supplied
USB Type-C Cable and AC Adaptor to
connect the device.
• Make sure that the AC Adaptor is firmly
inserted into the electrical outlet.
• Check for dirt on the USB Type-C Jack
of the device, the connectors of the USB
Type-C cable, or the USB jack of the AC
Adaptor. If they are dirty, wipe them off
with a soft, dry cloth. Then, reconnect them
and try charging again.
• If they are not dirty, there may be an issue
with the device, AC Adaptor, or USB Type-C
Cable. Please contact “Ploom Exclusive
Customer Service” (back cover).
• Charging may not start
if the temperature of the
device goes out of the
recommended range due to
the external temperature, etc.
If a temperature warning icon
appears on the Display as shown in the
figure, wait for the device to return to a
normal temperature.
