Plockmatic F142-001, Руководство по эксплуатации

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How to Get Support
CAUTION:
Never attempt any maintenance that is not specifically described in this documentation. Please
contact your Dealer for authorized servicing.
If you encounter problems running this machine and you cannot solve them by following the
advice given in the Troubleshooting section of this manual, please contact your authorized
Dealer for further support.
When contacting your Dealer please provide as much information as possible about the job
you are attempting to run, and the problems you encounter.
•
What machine do you have?
o
You can find the model name and serial number of your machine on the
nameplate in the feeder shelf.
o
You can find the software version your machine by following the instructions
in “Checking for Software Updates” section of this manual.
•
What job are you running?
o
Paper size, thickness and weight (gsm / lbs.)
o
Paper finish
– plain / coated / silky / textured
•
What is the issue?
o
Feeding problems
o
Fault codes displayed by the machine
o
What have you tried already to resolve the issue?