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Appendix B: Technical Support

88

PX-750 Installation and Users Manual

How to Contact Plextor Technical Support

There are several ways for you to contact Plextor’s Technical Support
Department:

•

Visit our web site (www.plextor.com) for answers to Frequently
Asked Questions.

•

Send us e-mail ([email protected]). Include your telephone
number and the hours during which you can be reached. Be as
detailed as possible in describing your problem. Please include
system configuration, hardware and software, as well as versions of
drivers used.

•

Call 1-800-204-0332 or 937-615-1610 and select the tech support
option.

Before You E-mail or Call for Support

Please gather as much of the following information as possible before
contacting us.

•

The serial number and TLA (top level assembly) number of your
PX-750 drive. Your serial number and TLA number appear on the
drive label.

•

The latest version of firmware you loaded onto the drive, if
applicable.

•

The version of the Windows operating system you are using.

•

The brand name and model number of your computer (e.g., Dell
466/NP, Hewlett-Packard Pavilion 752n, etc.).

•

The type of VGA, Super VGA, or other graphics board you use.

•

Brand name and model number of any other peripherals you have
installed or connected to your computer (e.g., CD-ROM, scanner,
fax board, network board).

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Содержание PX-750A

Страница 1: ...DVD R DL DOUBLE LAYER DUAL LAYER DVD R RW DVD RAM CD R RW DRIVE INSTALLATION AND USERS MANUAL JANUARY 2006 Model PX 750A Internal ATAPI Drive Model PX 750UF External USB FireWire Drive ...

Страница 2: ... person or organization of such revision or change This manual is copyrighted all rights reserved It may not be copied photocopied translated or reduced to any electronic medium or machine readable form without Plextor s prior permission Manual copyright 2006 Plextor Corp First edition January 2006 Licenses and Trademarks Plextor and the Plextor logo are registered trademarks of Plextor Corp All o...

Страница 3: ...cations This class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme a la norme NMB 003 du Canada LASER INFORMATION These products have been designed and manufactured according to IEC 60825 1 on the Safety of Laser products This product comes under Class 1 Laser Products CAUTION Use of controls or adjustments or performance of procedures other t...

Страница 4: ...iv PX 750 Installation and Users Manual Top View of Internal Drive Showing Caution Label Location Detail of PX 750A Laser Caution Labels ...

Страница 5: ...PX 750 Installation and Users Manual v Bottom View of External Drive Showing Caution Label Location Detail of PX 750UF Laser Caution Label ...

Страница 6: ...vi PX 750 Installation and Users Manual This page intentionally left blank ...

Страница 7: ...nel PX 750A Internal Drive 10 What Else Is In the PX 750A Box 11 Save Your Box 12 PX 750A QuickStart Installation 13 Mount the PX 750A Drive 14 Open the Computer and Prepare for Installation 14 Determine Your Existing IDE Configuration 15 Inspect Your Computer s Cables 16 Confirm That You Have an 80 Conductor IDE Cable 17 Do You Have Cable Select 18 Do You Need a Power Cable 19 Set the Drive s Mod...

Страница 8: ... Drive in Your Windows Computer 42 Identifying Cables and Ports 44 Switching Between USB and IEEE 1394 Interfaces 45 If You re Using FireWire 45 If You Have a Macintosh 46 Where to Go From Here 46 4 Using Your PX 750 47 What Media to Use 47 DVD Media 47 DVD RAM Media 48 CD ROM Media 48 More About Media for Your PX 750 49 Tray Loading and Operation 49 Handling DVD and CD Media 50 Cleaning Discs 50 ...

Страница 9: ...Drives 69 Specifications for PX 750A Internal ATAPI Drive 79 Specifications for PX 750UF External USB FireWire Drive 82 Appendix B Technical Support 87 How to Contact Plextor Technical Support 88 Before You E mail or Call for Support 88 Returns 89 Contacting Plextor s RMA Department 89 Packing Your Drive 89 Shipping Your Drive to Plextor 90 Appendix C Warranty 91 If You re Outside the U S or Canad...

Страница 10: ...Table of Contents x PX 750 Installation and Users Manual This page intentionally left blank ...

Страница 11: ... and troubleshoot your drive If you run into a problem that doesn t seem to be covered however please contact us See Appendix B Technical Support for the different ways you can reach us You will be connected to our friendly helpful band of tech support engineers What might seem like an uncooperative drive to you could very well be a 30 second fix to them But we will never know unless you contact u...

Страница 12: ...tes DVD RW rewritable DVD plus format media at up to 8X speed Writes DVD RW rewritable DVD dash format media at up to 6X speed Supports DVD VR and DVD VR format for read and write Reads stamped DVD discs at up to 16X NOTE Depending on the USB chipset used in your computer the PX 750UF s DVD read speed may be limited to 14X maximum with USB 2 0 only Maximum IEEE 1394 FireWire read speed remains 16X...

Страница 13: ...DMA Mode 2 and PIO Mode 4 MMC compliance Supports the MMC 3 command set Flash memory Allows upgrading the PX 750 to the latest firmware revision available free from the Plextor web site without opening the computer or the drive Black tray Reduces the effect of optical distortion by absorbing reflections from the laser beam enhancing read quality Plug and Play Supports Windows Plug and Play Digital...

Страница 14: ...ulti specification for read and write can read and write DVD RAM DVD ROM DVD Video multi border multi session and DVD VR Versatile recording modes for DVD R RW Including disc at once DAO for DVD R DL double layer discs DAO multi session and incremental write for DVD R and sequential write for DVD RW Recording versatility for DVD R RW too Including disc at once DAO for DVD R DL dual layer DAO and m...

Страница 15: ...0UF USB 2 0 or 1 1 or IEEE 1394 FireWire interface On board USB 2 0 or IEEE 1394 host controller recommended Hard disk size To write to a CD in image mode that is to write an image of a CD to your hard disk you need 1 GB of free space For a DVD 10 GB of free space is recommended For more accurate guidelines see the help files or documentation for the recording software you re using Operating Syste...

Страница 16: ...s Roxio s Drag to Disc to drag and drop files onto DVD R DVD RW CD R or CD RW media then continue adding files and sharing the same disc Archive images and video to DVD or CD Master new software programs on DVD or CD About Software In order to record on DVD R DL DVD R RW and CD R RW discs you will need to have mastering packet writing or duplication software installed on your computer system If yo...

Страница 17: ...p the area around your drive clean from dust smoke and other contaminants Do not allow moisture or liquids including water or cleaning fluids to touch the drive Thinner benzene or alcohol based solvents can mar your drive s surface Do not drop or jolt the drive Do not move carry or transport a disc in the drive because this can cause damage Do not attempt to open the drive and service it yourself ...

Страница 18: ...outer edge Do not attempt to clean your drive using solvent based cleaners or an air compressor Do not attempt to clean your drive using a CD cleaning disc These discs can damage your drive permanently Where to Go From Here If you have a PX 750A internal ATAPI drive see Section 2 beginning on page 9 to learn how to install your drive If you have a PX 750UF external drive see Section 3 beginning on...

Страница 19: ...A Drive Features and Controls Before proceeding become familiar with the controls and features of your Plextor drive Match the parts of your drive to the illustrations below Front Panel PX 750A Internal Drive Figure 1 Front panel of the PX 750A internal ATAPI drive Tray front door Attached to disc tray drawer Disc busy indicator Illuminated green for disc reading blinking green for writing ...

Страница 20: ...back into the PX 750A To prevent wear on the drive always use the eject button to insert the tray Rear Panel PX 750A Internal Drive Also familiarize yourself with the drive s rear panel Figure 2 Rear panel of the PX 750A internal ATAPI drive Digital audio output connector Outputs a digital stereo signal Use this to connect to a sound board that supports Sony Philips Digital Interface SPDIF or Digi...

Страница 21: ...s an 80 conductor IDE ATA cable is used Power connector Connects to your computer s power supply to provide DC 5 volts and 12 volts to the PX 750A What Else Is In the PX 750A Box What you find in your Plextor box depends on what the company that sold you the box put in or took out while the Plextor drive was in their possession Plextor currently sells the PX 750A drive in this configuration PX 750...

Страница 22: ...cker on top of your box is cut there may be a good reason for example a dealer may have added other components or software Carefully check the contents to ensure nothing has been removed If something is missing contact the party from whom you purchased the box for an explanation NOTE This applies to the Plextor retail box Your drive may have been shipped in a different box with other contents depe...

Страница 23: ...n IDE interface installed you have Windows 2000 or XP and you have nothing installed on the secondary IDE port What to do Leave the PX 750A s jumper set to Master attach it to the secondary IDE port and go Windows will recognize the drive automatically Typical Scenario 2 You have a PC with an IDE interface installed you have Windows 2000 or XP the primary IDE port already has two devices connected...

Страница 24: ...The following pages give more details for this procedure Open the Computer and Prepare for Installation To determine whether your PX 750A will be a Master or a Slave open your computer and examine the IDE connections to the motherboard To open the computer 1 Before proceeding make sure the power to your computer and any external peripherals is OFF and your computer is UNPLUGGED from its power sour...

Страница 25: ...o the IDE port on your computer s motherboard and there are usually two other connectors for attaching peripheral devices such as a hard disk DVD or CD ROM drive or your PX 750A drive If there are two devices one is configured as Master and the other the Slave as indicated by the position of jumpers on the back of the drive If your computer is set up for Cable Select or CSEL both devices will be j...

Страница 26: ...m uses special Cable Select cables all devices are jumpered for Cable Select Inspect Your Computer s Cables To ensure that it can write at maximum rated speed 16X you should make sure the PX 750A is connected to an 80 conductor IDE ATA flat ribbon cable If you have an older computer it may still be equipped with a 40 conductor cable NOTE Although the newer IDE ATA cable has 80 conductors wires its...

Страница 27: ...es in the 80 conductor version are narrower too Figure 4 Comparing the older 40 conductor cable top to the new 80 conductor type bottom Be sure to use the 80 conductor cable The extra IDE ATA cable shipped with your PX 750A is the new 80 conductor version So if you have an older 40 conductor cable replace it with the 80 conductor cable that came with your Plextor drive Or purchase an 80 conductor ...

Страница 28: ...tor cable bottom If you have one of these older Cable Select cables replace it with the 80 conductor IDE ATA cable from Plextor All 80 conductor cables that meet the ATA specifications also support Cable Select The connector color identifies master and slave With the 80 conductor cable The blue connector attaches to the computer motherboard or controller The gray connector is in the middle of the ...

Страница 29: ...have to buy a splitter or a Y connector These can also be found at most retail and mail order computer stores Set the Drive s Mode Jumper You specify your drive s Master Slave or Cable Select setting before installing it You do this by changing the position of a jumper on the mode jumper block at the rear of the drive Your drive ships from our factory with its mode jumper set to operate the PX 750...

Страница 30: ...nction is ON if the jumper is installed and OFF if the jumper is removed Figure 6 Factory settings for mode jumper at the rear of the internal drive Changing to a Master Slave or Cable Select The Master Slave Cable Select setting for the drive is determined by the mode jumper The jumper is placed over one of the sets of mode pins To change the drive from Master to Slave or to Cable Select you must...

Страница 31: ...Select And if you re not using the newer 80 conductor IDE ATA cable the cable you use must be a special Cable Select cable Changing Jumper Settings To remove a jumper pull it off with your fingers or a pair of needle nose pliers To install a jumper push it onto the jumper pins CAUTION Ensure power to the drive is OFF before installing or removing a jumper Figure 7 Install the mode jumper across ve...

Страница 32: ...st results set the PX 750A to be the Master if possible If you have only one device on a cable always set its jumper as the Master never as the Slave Before PX 750A Installation How to Install the PX 750A A Hard disks connected as Master and Slave devices on primary IDE port DVD ROM or CD ROM drive connected as Master device on secondary IDE port Remove the DVD ROM or CD ROM drive change it to Sla...

Страница 33: ...uffer full In this case the buffer may become empty and a buffer underrun error may occur However because it is equipped with Buffer Underrun Proof Technology your PX 750A can still make successful copies if you use software that supports this feature All software shipped with PX 750A drive retail kits supports Buffer Underrun Proof Technology If you still have problems writing with this configura...

Страница 34: ...he PX 750A B Hard disk connected as Master device and CD ROM or DVD ROM drive connected as Slave on the primary IDE port nothing connected to secondary IDE port Set the mode jumper to Master and connect the PX 750A as Master to secondary IDE port Figure 9 How to install the PX 750A if your computer is originally set up in configuration B ...

Страница 35: ...allation How to Install the PX 750A C Hard disk connected as Master device on primary IDE port nothing connected to secondary IDE port Set the mode jumper to Master and connect the PX 750A as Master to secondary IDE port Figure 10 How to install the PX 750A if your computer is originally set up in configuration C ...

Страница 36: ...to Install the PX 750A D System uses special Cable Select cables all devices are jumpered for Cable Select Set the PX 750A s mode jumper to CSEL and connect the drive to the end of the cable from the computer s IDE interface connector Figure 11 How to install the PX 750A if your computer is originally set up in configuration D ...

Страница 37: ... to use the CSEL signal from the IDE interface for configuration purposes This signal automatically selects the correct Master Slave setting for the drive Figure 12 Configuring the PX 750A drive for Cable Select To use CSEL you must have A computer that supports CSEL An IDE cable that supports CSEL Cable Select The 80 conductor IDE ATA cable from Plextor supports CSEL ...

Страница 38: ...Drive in the Computer You can mount your internal drive in any available bay You must remove the small panel that covers the bay that you want to use NOTE The drive can be mounted horizontally or vertically If you don t have an empty bay remove the existing IDE DVD ROM or CD ROM drive and install the PX 750A You must make a minimum of two cable connections to your PX 750A The two cable connections...

Страница 39: ...rom your computer remove it now following the directions provided by your computer s manufacturer Typically this involves loosening or removing several screws on the back panel of your computer and sliding off the cover See Figure 3 for details 3 Remove the cover panel from the bay that will hold the drive To remove the cover panel pop it out by pressing outward lightly In some older computers you...

Страница 40: ...s If you need rails you can obtain them from the computer manufacturer or from a computer supply retail or mail order store 5 If you must use mounting rails fasten the rails to the lower pair of holes as shown in Figure 14 In some instances you may need to fasten the rails to the upper set of holes After fastening the rails check their positioning by sliding the drive into the bay before you mount...

Страница 41: ...he motherboard and the other end to the drive If your Plextor drive is the only device on the cable attach it at the end of the cable leaving the center connector free CAUTION With some IDE ribbon cables it is easy to accidentally plug your IDE cable upside down into both your drive and the motherboard Be sure you match the red stripe along one side of the IDE cable to Pin 1 on the motherboard and...

Страница 42: ...onnected to a device The end connector of the cable should never be left unconnected 9 Connect a power cable from the computer to the power connector DC INPUT of the drive In most computers you will find free power connectors that are ready for your use CAUTION The power connector on the cable and the receptacle on the drive are keyed Do not force the power connector into the drive or the drive an...

Страница 43: ...a digital audio cable if your sound board is equipped with the Sony Philips Digital Interface SPDIF or Digital In and you wish to use the digital audio output from your PX 750A This cable runs from the digital audio output connector pins on the PX 750A back panel to the sound board This cable is not supplied by Plextor 12 Mount the PX 750A drive in the computer using the four screws that were supp...

Страница 44: ...ailable on Plextor s web site Audio Connection Cable Required How to Connect It MPC audio source MPC compliant audio cable Connect to MPC audio source and to analog audio output connector at the rear of the Plextor drive Sound Blaster or compatible sound board Sound Blaster compatible analog audio cable Connect to Sound Blaster compatible audio board and to analog audio output connector at the rea...

Страница 45: ...connect your PX 750UF external USB FireWire drive to your computer PX 750UF Drive Features and Controls Before proceeding become familiar with the controls and features of your Plextor drive Match the parts of your drive to the illustrations below Front Panel PX 750UF External Drive Figure 17 Front panel of the PX 750UF external drive ...

Страница 46: ...t hole If the automatic eject button does not work turn the power switch to OFF then insert the emergency eject tool paper clip or other thin rigid object in this hole to eject the disc tray manually Eject button Push once to eject the tray Push again to load the tray back into the PX 750UF To prevent wear on the drive always use the eject button to load the tray Power indicator On top and right s...

Страница 47: ...ector Connect an IEEE 1394 FireWire cable with a 6 pin connector here IEEE 1394 4 pin connector Connect an IEEE 1394 also known as FireWire cable with a 4 pin connector here NOTE The PX 750UF does not include an IEEE 1394 cable To use IEEE 1394 FireWire you must purchase this cable separately NOTE The PX 750UF does not get its power from the IEEE 1394 bus or the USB bus It must be connected to the...

Страница 48: ...u to connect the drive to either interface depending on the requirements of your computer If you change interfaces with this switch you must also cycle the PX 750UF power That is turn the rear panel power switch off then on again USB 2 0 connector Connect the USB cable here You can use a USB 2 0 or USB 1 1 interface CAUTION Use only the USB cable shipped with your PX 750UF DC 12V power connector C...

Страница 49: ...sted to ensure your drive can endure rough treatment and still arrive in working order If you have to ship your drive back to Plextor you ll want to send it in the original box For more details about returning your drive to Plextor see page 89 If the security sticker on top of your box is cut there may be a good reason for example a dealer may have added other components or software Carefully chec...

Страница 50: ... X operating system 2 Determine which interface you want to use FireWire IEEE 1394 or USB 3 Set the PX 750UF interface switch for IEEE 1394 or USB 4 Connect the AC adapter to an electrical outlet and to the PX 750UF 5 Turn the drive s power switch ON the 1 position 6 Connect the USB cable or a FireWire cable corresponding to the setting of the interface switch from your PX 750UF drive to the compu...

Страница 51: ...ot running one of these operating systems you cannot use the PX 750UF You cannot use the PX 750UF with Windows 98 or Mac OS 9 Determine What Interface to Use You can use either USB 2 0 or FireWire The built in USB ports on older computers and even on inexpensive new ones provide only USB 1 1 that is Full Speed 12 Mbps USB For optimum performance If your PC does not have built in USB 2 0 use the Fi...

Страница 52: ...r Windows Computer If you have a computer with Windows XP or Windows 2000 use the following procedure to install your PX 750UF drive To install the PX 750UF drive in a Windows based computer 1 Turn ON your computer system 2 Set the interface switch at the rear of the PX 750UF drive to USB switch to the right if you are using a USB cable or to 1394 switch to the left if you are using IEEE 1394 Fire...

Страница 53: ...750 Installation and Users Manual 43 Figure 19 Connecting the AC adapter and USB or FireWire cable The drive should be automatically recognized by the computer In some cases you may have to reboot turn the computer off then on again for the PX 750UF to be recognized ...

Страница 54: ... through a USB hub may reduce the drive s performance CAUTION FOR IEEE 1394 To guarantee rated performance with IEEE 1394 FireWire the PX 750UF should be the only device on the cable Daisy chaining the PX 750UF with other IEEE 1394 FireWire devices may reduce performance Identifying Cables and Ports This illustration will help you identify the cables and computer ports and make the necessary conne...

Страница 55: ...UF 1 Ensure an interface cable for the desired USB or IEEE 1394 interface is attached to the PX 750UF and to the computer 2 At the rear of the PX 750UF set the interface switch to the desired interface 3 Cycle the PX 750UF power That is turn the PX 750UF s power switch off then on again If You re Using FireWire If you are using FireWire IEEE 1394 remember these hints for better operation Do not da...

Страница 56: ...rn the drive s power switch ON the 1 is depressed The power indicator is illuminated when power is applied 6 Connect the USB cable or an IEEE 1394 cable from your PX 750UF drive to the Macintosh computer The Macintosh automatically recognizes the PX 750UF if the base extensions are loaded and you should be ready to use the drive as a CD ROM To use the recording capabilities of the drive a recordin...

Страница 57: ... DVD R DL dual layer and DVD RW Your PX 750 can read and write either media format in single layer or double layer media It supports all these types of DVD media Digital Video Discs You can immediately play pre recorded DVD discs including movies and other DVDs DVD R DL DVD R DL DVD R DVD R Recordable DVD You can record on these discs but only once You can also read them DVD RW DVD RW ReWritable D...

Страница 58: ...corded compact discs such as audio CDs and data discs CD R Recordable CD You can record on these discs but only once You can also read them CD RW Normal Speed High Speed and Ultra Speed ReWritable CD These discs support recording and re recording up to 1 000 times You can also read them To achieve a certain writing speed you must use the appropriate media To achieve 40X CD R writing speed you must...

Страница 59: ...he logo also identifies the type of CD RW media More About Media for Your PX 750 See the Plextor web site at www plextor com for a list of Plextor approved media for your drive Tray Loading and Operation To load and unload the tray 1 While the drive is powered up push the eject button on the front panel The tray drawer slides out in 3 4 seconds Figure 23 Loading the tray 2 Lay a CD or DVD disc in ...

Страница 60: ...disc label it by writing on the top using permanent ink CAUTION We recommend using a non toxic marker such as a Sharpie pen that conforms to the ASTM D 4236 standard Some permanent markers will damage the media Also do not press too hard when writing on the disc NOTE We do not recommend placing self sticking CD R labels on the disc The weight of the label may unbalance the disc and cause write err...

Страница 61: ...time A code on each DVD allows it to be played only on players designed for a certain regional area such as North America Europe etc When the drive ships from the factory there is no region code set The first time a DVD that has a region setting is inserted into the drive the drive is automatically set to that region code If you later insert a DVD with a different region code you are prompted to e...

Страница 62: ...pecial software to write to DVD RAM media Specifying R RW or R RW You don t need to specify whether to write to R RW or R RW The selection is automatically made for you based on the media you insert in the drive Writing to CD R and CD RW Media In conjunction with your drive mastering and packet writing software such as Roxio Easy Media Creator or Ahead Software s Nero allows you to write audio vid...

Страница 63: ...rate of the front panel disc busy indicator show the speed of writing as follows Operation LED color On Off Blink Blinking interval No disc Off Loading Green Blink Disc loaded and ready Green On Disc loaded drive in power save mode Off Error Off Read or verify activity Green On CD DVD write Green Blink 2 blinks sec Test write CD DVD Green Blink 2 blinks sec Tray locked and eject button pushed duri...

Страница 64: ...Section 4 Using Your PX 750 54 PX 750 Installation and Users Manual This page intentionally left blank ...

Страница 65: ...s In this case If your drive is still in warranty and you are experiencing problems send the drive to Plextor See Returns on page 89 If your drive is out of warranty before returning the drive for repair you may want to try a short blast of canned air aimed at the center of the drive Use only electronics grade canned air sterile filtered and moisture free If you notice no improvements after this s...

Страница 66: ...ubleshooting a possible problem with your PX 750 drive please visit our web site at www plextor com to check if you have the latest firmware To obtain new firmware for your drive 1 Go to the Plextor web site at www plextor com 2 Look for firmware upgrades in the Support area on the Downloads page There is a description of the latest firmware revision and its intended use 3 Download the firmware to...

Страница 67: ...y eject tool to open the drive 1 Make sure power to the drive is OFF That is turn off your computer 2 At the front of the drive insert the emergency eject tool or a paper clip or other thin rigid object into the emergency eject hole Figure 25 Emergency eject 3 Push the tool or other object straight in until the disc tray clicks open 4 Carefully continue to slide the disc tray open 5 Remove the CD ...

Страница 68: ... already installed in a computer turn the computer power OFF and open the computer case 2 If necessary remove cables from the rear of the PX 750A and remove the drive You may be able to gain access to the necessary parts of the drive by sliding it forward without removing any cables 3 Use the emergency eject tool or a paper clip to open the tray drawer as illustrated in Figure 25 above 4 Turn the ...

Страница 69: ...ate slightly to release it from the hooks Pry a hook away from the tray and press down When both hooks are released remove the mask by pressing it off the disc tray Figure 27 Unhook the tray mask and push to release it 6 Locate the three bezel hooks One is on the bottom of the drive and one is on each side Figure 28 Locate the three bezel hooks ...

Страница 70: ... 29 Also locate the catch at the top front of the drive 8 With the drive right side up release the two side bezel hooks To release the hooks press inward using the tip of a screwdriver or the eject tool Do this only for the two bezel hooks on the sides You don t have to do this for the hook on the bottom Figure 30 Press in with the eject tool to release the two side bezel hooks ...

Страница 71: ...ide the bezel forward to remove it Figure 31 Pull forward gently to remove the front bezel CAUTION Do not touch any of the internal components that are visible 10 Position the new bezel in front of the drive and slide it gently in place Ensure that the top clip and all three bezel hooks lock into place Figure 32 Slide the new bezel into position and make sure all three bezel hooks snap into place ...

Страница 72: ...roblems during or right after installation of your drive first make sure the drive is recognized If you still have problems visit the Plextor web site for tips and troubleshooting help Make Sure the Drive Is Recognized If you re having trouble after installation make sure the PX 750 drive is recognized by your computer To check whether the drive is recognized To see if the drive is recognized in W...

Страница 73: ...abled on your computer you will need to enable it If a Master or Slave device is set to disable or none or a similar designation change it as appropriate to enable or auto or something similar depending on your setup program 2 Save and exit your CMOS setup to restart your computer with the new settings 3 In Windows 2000 or XP right click on the My Computer icon and select Properties Click on the H...

Страница 74: ...er If the USB or IEEE 1394 controller is listed and does not have a yellow diamond with an exclamation point but the Plextor drive is listed as a USB or IEEE 1394 Storage device select the Storage device and then select the Remove button Reboot your system The system will do another hardware scan and should install the driver properly If you still have problems or if the USB or IEEE 1394 controlle...

Страница 75: ... write DVD ROM prerecorded DVD R General DVD RW and DVD RAM discs Because the PX 750A conforms to the DVD Multi specification it can read and write the formats used by today s computers and consumer electronic CE DVD devices Note that DVD Multi does not prescribe that devices should accommodate DVD RAM cartridges or 8 cm discs Q Which is better DVD R and DVD RW Or DVD R and DVD RW A Neither is bet...

Страница 76: ...etermining the optimum write strategy for that particular media type The results are listed as recommended media and are also assembled into a media catalog and stored in firmware in Plextor drives See the Plextor web site at www plextor com for a list of recommended media for the PX 750 From time to time the media catalog is updated with new manufacturers and part numbers as Plextor tests additio...

Страница 77: ...a disc for a certain speed doesn t mean that the disc will give you a high quality write at that speed However the PoweRec technology in your Plextor drive ensures you will write at the highest possible speed that still achieves high quality Q What are the transfer rates for the different PX 750UF interfaces A Different interfaces have different maximum transfer rates The following table compares ...

Страница 78: ...Section 6 Frequently Asked Questions 68 PX 750 Installation and Users Manual This page intentionally left blank ...

Страница 79: ... Extra CD ROM XA Photo CD Video CD Multi Session CD TEXT CD I Mixed CD Also CD G read only Write Methods DVD R RW DVD R DL DVD R Disk At Once DAO Multi Session Incremental Recording DVD RW Sequential Write DVD R DL Disk At Once DAO Write Methods DVD R RW DVD R DL DVD R Disk At Once DAO Multi Border Recording DVD RW Disk At Once DAO Multi Border Recording Restricted Overwrite DVD R DL Disk At Once ...

Страница 80: ...mat Specification Version 1 3 DVD R DL Part 2 Basic Format Specification Version 1 0 DVD RW Part 1 Volume 1 Basic Format Specification Version 1 3 Part 1 Volume 2 Basic Format Specification Version 1 0 Maximum 154 sessions DVD RAM Part 1 Physical Specification Version 1 0 and 2 0 Supported Media CD Stamped CDs Discs compliant with Red Yellow Green White Blue Book CD R Orange Book Part II Volume 1 ...

Страница 81: ... list and determining the optimum write strategy for that particular media type The results are listed as recommended media and are also assembled into a media catalog and stored in firmware in Plextor drives See the Plextor web site at www plextor com for the latest list of recommended media for the PX 750 In the media lists Rated is the manufacturer s rated write speed for the media it s what yo...

Страница 82: ...fications Stamped DVD DVD R DL DVD RAM Read Speed DVD SL DL DVD R DVD RW 16X CAV 10X CAV 8X CAV 5X CLV 4X CAV 3X CLV 2X CLV 1X CLV NOTES SL Single layer disc DL Double layer disc Reading of DVD RAM version 2 4 7GB discs is at 1X 2X 3X and 5X Reading of version 1 2 6GB discs is at 1X CLV only ...

Страница 83: ...cations continued Read Speed CD Speed Mode 1 Discs Mode 2 Discs CD DA Discs 40X CAV Stamp R RW Stamp R RW Stamp R RW 24X CAV Stamp R RW Stamp R RW Stamp R RW 16X CAV Stamp R RW Stamp R RW Stamp R RW 4X CLV Stamp R RW Stamp R RW Stamp R RW NOTE Stamp indicates commercially pressed silver discs ...

Страница 84: ...rmance Specifications continued Write Speed DVD R RW Speed R RW R DL R RW R DL RAM 16X CAV 8X PCAV 8X ZCLV 6X CLV 5X CLV 4X CLV 3X CLV 2X CLV 1X CLV NOTES DVD R DL 8X ZCLV and 6X CLV writing supported by firmware upgrade DVD RAM writing at 2X 3X and 5X is for version 2 4 7GB only ...

Страница 85: ...ns PX 750 Installation and Users Manual 75 Performance Specifications continued Write Speed CD R RW Speed CD R Ultra Speed CD RW Media High Speed CD RW Media Normal Speed CD RW Media 40X CAV 32X PCAV 24X PCAV 16X CLV 10X CLV 4X CLV ...

Страница 86: ... 1385 CD Transfer Rate Speed Write KB s Read KB s 40X 6000 6000 32X 4800 4800 24X 3600 3600 16X 2400 2400 12X 1800 1800 10X 1500 1500 4X 600 Initialization Time Time measured from power on until disc is available to read CD 20 sec DVD 25 sec DVD RAM 45 sec Access Time Time measured from command phase until bus free no disconnect DVD 140 msec Typical CD 130 msec Typical Sleep Mode Entered 2 min aft...

Страница 87: ... 5 to 35 degrees Celsius Operating Humidity 20 to 80 non condensing Transportation or Storage Temperature 40 to 60 degrees Celsius Transportation or Storage Humidity 20 to 95 non condensing Acoustic Noise Balanced disc Maximum 47 5dB Unbalanced disc Maximum 47 5dB Eject Maximum 60 dB Vibration Operating Sine wave sweep for 5 minutes CD Read 0 15 G0 Pk 5 300 Hz DVD Read 0 15 G0 Pk 5 300 Hz CD R Wri...

Страница 88: ... orientation 2 5G0 Pk CD R write 1 5G0 Pk CD RW write 0 5G0 Pk DVD RW write 0 5G0 Pk Shock Non Operating 50G0 Pk 11 msec half sine wave Electrostatic Discharge 8KV aerial discharge 4KV contact discharge Reliability MTBF 60 000 hours Tray Loading 50 000 load unload cycles Read Error Rate CD ROM Mode 1 1 block 1012 bits CD ROM Mode 2 1 block 109 bits DVD ROM 1 block 10 12 bits DVD Regional Setting C...

Страница 89: ... Interface IDE ATAPI supported Operating System Windows XP or 2000 Front Panel PX 750A Internal ATAPI Drive Eject Eject button manual emergency eject software eject Disc Busy Indicator Steady green when reading disc Blinking green when writing to disc Disc Loading Auto Rear Panel PX 750A Internal ATAPI Drive Power Supply DC 12V 10 DC 5V 5 Typical standby current 100 mA 300 mA Typical DVD read curr...

Страница 90: ...um total cable length cannot exceed 18 in 45 7 cm Analog Audio Output Connector Stereo analog output Molex connector L G G R MPC 3 standard Output voltage 0 75 V 10 Load impedance 470 ohms S N ratio 76 dB Total harmonic distortion noise Max 65 dB Outband attenuation Min 50 dB Channel separation Min 70 dB Frequency response 20Hz 20kHz Digital Audio Output Connector Digital audio output for input to...

Страница 91: ...I Command Set ATA 6 MMC 3 Inquiry string PLEXTOR sp DVDR sp sp sp PX 750A sp sp where sp is one space Safety Laser and EMC Standards PX 750A Internal ATAPI Drive Country Region Type Agency Standard Safety CSA CSA 622 2 No 60950 1 03 UL No 60950 1 Laser FDA CDRH Class 1 USA EMC FCC FCC Part 15B Class B Canada Safety CSA CSA 22 2 No 60950 1 Safety CE EN60950 1 Laser CE EN60825 1 Europe EMC CE EN5002...

Страница 92: ... CD in image mode or 10 GB of free space to create DVD images For more accurate guidelines see the help files or documentation for the recording software you re using Interface USB 1 1 or 2 0 supported IEEE 1394 FireWire supported On board USB 2 0 or IEEE 1394 FireWire controller suggested Operating System PC Windows XP or 2000 Macintosh Mac OS X Front Panel PX 750UF External USB FireWire Drive Ej...

Страница 93: ... write current at max speed 1300 mA 1300 mA Typical pause current 1300 mA 1300 mA Peak current 2600 mA 2600 mA Power Switch Turns power on and off Power OFF is O power ON is 1394 USB Switch Interface switch switches the PX 750UF drive to operate with a different interface USB or IEEE 1394 IEEE 1394 Connectors 4 pin and 6 pin connectors for attaching an IEEE 1394 FireWire cable Does not provide bus...

Страница 94: ...6 58 x 2 09 x 9 98 167 1 mm x 53 mm x 253 5 mm Weight 3 3 lbs 1 5 kg Host Interface PX 750UF External USB FireWire Drive Type USB B type IEEE 1394 6pin 4pin Data Connector USB B type IEEE 1394 6pin 4pin USB 2 0 Transfers Hi Speed 480 Mbps max USB 1 1 Transfers Full Speed 12 Mbps max IEEE 1394 Transfers IEEE Std 1394 1995 IEEE 1394a 2000 400 Mbps max Inquiry String PLEXTOR sp DVDR sp sp sp PX 750A ...

Страница 95: ...gion Type Agency Standard Safety UL and CSA UL No 60950 1 AC adapter and drive CSA 622 2 No 60950 1 03 internal drive Laser FDA CDRH Class 1 USA EMC FCC FCC Part 15B Canada Safety UL and CSA CSA 22 2 No 60950 1 AC adapter and drive Safety CE EN60950 1 AC adapter and drive Laser CE EN60825 1 internal drive Europe EMC CE EN50022 Class B Taiwan EMC BSMI ...

Страница 96: ...Appendix A PX 750 Specifications 86 PX 750 Installation and Users Manual This page intentionally left blank ...

Страница 97: ...ur web site to assist you in troubleshooting the problem on your own NOTE We encourage you to go the Plextor web site www plextor com before attempting to contact Technical Support The answers to the most common questions callers ask can be found quickly in the support area Select PlexHelper for online troubleshooting or FAQs for answers to common questions If you have not been successful in your ...

Страница 98: ...04 0332 or 937 615 1610 and select the tech support option Before You E mail or Call for Support Please gather as much of the following information as possible before contacting us The serial number and TLA top level assembly number of your PX 750 drive Your serial number and TLA number appear on the drive label The latest version of firmware you loaded onto the drive if applicable The version of ...

Страница 99: ...ation 3 When you receive the RMA number pack the Plextor drive securely in a box and include the RMA number with the drive 4 Write the RMA number in large bold numbers on the outside of the box and ship it to Plextor Contacting Plextor s RMA Department You can contact our RMA Department and request an RMA number at rmasupport plextor com Or by calling us at 1 800 204 0332 or 937 615 1610 Packing Y...

Страница 100: ...ackaging pointers when you contact us to get an RMA number before returning any drive Shipping Your Drive to Plextor Be sure to write the RMA number on the outside of the shipping box Any drive sent to Plextor without an RMA number will not be accepted NOTE The RMA number must be clearly visible on the outside of the shipping box Drives must be sent postage prepaid We recommend that you insure you...

Страница 101: ...er any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit To obtain warranty service you m...

Страница 102: ... States For a drive originating outside of the United States the customer is responsible for shipping costs in both directions NOTE Warranty validity is limited to that applicable in the location where the drive was originally purchased If You re Outside the U S or Canada Note that the warranty and RMA policy only apply to the United States and Canada If you are in South America contact your deale...

Страница 103: ... 17 80 conductor IDE ATA required 11 65 analog audio 28 audio 34 cable select replacing 18 digital audio 28 IDE 28 31 IDE ATA 11 identifying 44 IEEE 1394 42 44 MPC 34 power 19 28 Sound Blaster 34 SPDIF 34 USB 38 39 42 44 cable connections PX 750A 32 cable select 15 26 27 80 cable for 18 configuring PX 750A for 27 identifying 18 master 18 PX 750A installation 26 setting mode jumper 20 signal 27 sla...

Страница 104: ...dio output 10 33 80 digital audio 10 33 IDE interface 11 31 80 IEEE 1394 37 83 power 11 38 USB 38 83 connectors and jumpers PX 750A rear panel 10 79 80 PX 750UF rear panel 37 83 controls front panel PX 750A 9 79 PX 750UF 35 82 cover panel bay 29 CSEL See cable select D daisy chain don t 45 data buffer 78 data connector 84 DC 12V connector 38 42 83 digital audio 34 digital audio output 80 connector...

Страница 105: ...p box and 6 48 write methods 69 writing 52 writing speed 2 74 writing without special software 48 DVD RW 65 drive capabilities 47 writing speed 74 zero link 4 E Easy Media Creator 52 editing DVD RW 4 eject emergency 10 57 methods for 79 82 eject button 10 36 closing tray 50 electrostatic discharge specification 78 EMC standards PX 750A 81 PX 750UF 85 emergency eject hole 10 36 57 emergency eject t...

Страница 106: ...nterface switch 38 42 transfer rate 67 84 IEEE 1394 cable not supplied 37 initialization time 76 inquiry string PX 750A 81 PX 750UF 84 installation 35 examples 22 PX 750A 9 14 24 25 28 interface 5 ATAPI 5 choosing 41 PX 750A 79 PX 750UF 82 switch 38 42 transfer rates 67 J jumper mode 11 19 80 L label disc 50 laser standards PX 750A 81 PX 750UF 85 lossless linking 4 M Macintosh installing the PX 75...

Страница 107: ...X 750A 28 orange book 5 70 P packing for shipment 89 PIO support 81 playing DVD 51 plug and play support for 3 position mounting 28 51 77 power cable 19 connecting cable 32 connector 38 83 connector PX 750A 11 79 80 supply 83 switch 38 42 power indicator 36 84 PoweRec 67 precautions 7 primary IDE port 15 PX 750A achieving best performance 22 23 cable connections 32 configuration examples 22 connec...

Страница 108: ...reading speed CD R 2 CD RW 2 digital audio 73 DVD RAM 2 USB 2 0 2 rear panel connectors PX 750A 10 PX 750UF 37 recognizing the PX 750 drive in Windows 62 recommended media 66 71 definition 66 recording modes CD 69 DVD 4 69 DVD RAM 69 red book 70 region code 51 78 regional setting 51 78 reliability 78 returns 12 39 89 RMA number 12 89 90 ROPC See running optimum power control Roxio 6 52 running opt...

Страница 109: ...eo output signal 10 80 support 87 T technical support 87 88 temperature specification 77 storage 77 TLA code 28 42 top panel 84 transfer rate CD 76 DVD 76 IEEE 1394 67 84 USB 67 84 tray 36 changing door color 58 closing 50 front door 9 loading and unloading 49 loading specification 78 troubleshooting 62 U ultra DMA support 81 ultra speed CD RW media 48 write speed 48 75 upgrading firmware 3 56 66 ...

Страница 110: ...R DL 2 74 DVD RW 74 DVD R 74 DVD R DL 2 74 DVD RAM 2 74 DVD RW 74 high speed CD RW 48 IDE ATA cable and 11 65 maximum 66 monitoring 53 normal speed CD RW 48 recommended media and 66 ultra speed CD RW 48 writing to CD R 52 writing to CD RW 52 writing to DVD R 52 writing to DVD RW 52 writing to DVD RAM 52 writing disc busy indicator and 9 36 Y yellow book 70 Z zero link 4 ...

Страница 111: ...PX 750 Installation and Users Manual 101 Notes ...

Страница 112: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax E mail 510 440 2000 510 651 9755 info plextor com www plextor com ...

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