User Manual of WNAP-C3220E
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Scenario
Solution
i.
Try to use IP address instead of host name. If you can
use IP address to communicate with a remote server,
but can’t use host name, please check DNS setting.
I can’t locate my AP by my
wireless device.
a. ‘Broadcast ESSID’ set to off?
b. Both two antennas are properly secured.
c. Are you too far from your AP? Try to get closer.
d. Please remember that you have to input ESSID on your
wireless client manually, if ESSID broadcast is disabled.
File downloading is very slow
or breaks frequently.
a. Internet is slow sometimes. Please be patient.
b. Try to reset the AP and see if it’s better after that.
c. Try to know what computers do on your local network. If
someone’s transferring big files, other people will think
Internet is really slow.
d. If this never happens before, call you Internet service
provider to know if there is something wrong with their
network.
I can’t log into the web
management interface; the
password is wrong.
a. Make sure you’re connecting to the correct IP address of
the AP!
b. Password is case-sensitive. Make sure the ‘Caps Lock’
light is not illuminated.
c. If you really forget the password, do a hard reset.
The AP becomes hot
a. This is not a malfunction, if you can keep your hand on
the AP’s case.
b. If you smell something wrong or see the smoke coming
out from AP or A/C power adapter, please disconnect
the AP and power source from utility power (make sure
it’s safe before you’re doing this!), and call your dealer of
purchase for help.
