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A5: Check if the servers support the current audio codec type, or contact your administrator,
supplier, or ITSP for more information or assistance.
Q6:
Cannot connect to the configuration website?
A6: Check if the Ethernet cable is properly connected.
Check if the URL is right; the format of URL is: http:// the Internet port IP address.
Check if your firewall/NAT settings are correct.
Check if the version of IE is IE8, or use other browser such as Firefox or Mozilla, or contact
your administrator, supplier, or ITSP for more information or assistance.
Q7:
Forget the password?
A7: Default password of website and menu is null.
If user changes the password and then forget it, or you cannot access to the configuration
website or the menu items need password.
Solution:
Factory default: press Menu button and choose 16Factory Default and then a notice will
appear, choose OK by using the corresponding softkey button.
If you choose factory default, you will return the phone to the original factory settings and will
erase ALL current settings, including the directory and call logs.
Q7: How to switch to different line to dial out?
A7: Before dialing out, press the correspondence line number you want to use. For example, if
User wants to use Line 2 to dial out, please press Line 2.
Q8: How to set up the BLF function in the VIP-2020PT?
A8: Before we start, please be reminded your IPPBX must also support BLF function.
In Function key / EXT Key.
Type: please chose Memory Key
Value: your BLF extension
Line: choose which line you want to use BLF function
Subtype: BLF
Pick up Number: choose your IPPBX to pick up code + Extension number
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