Planet 802.11n Wireless PCI Adapter WNL-9330 Скачать руководство пользователя страница 58

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CHAPTER 5: APPENDIX

5-1 Troubleshooting

This chapter provides solutions to problems usually encountered during the installation and

operation of the adapter.

Q. The PLANET WNL-9330 does not work properly.

1. Right click on My Computer and select Properties. Select the device manager and click on

the Network Adapter. You will find the Adapter if it is installed successfully. If you see the

yellow exclamation mark, the resources are conflicting. You will see the status of the

Adapter. If there is a yellow question mark, please check the following:

2. Make sure that your PC has a free IRQ (Interrupt Request, a hardware interrupt on a PC.)

3. Make sure that you have inserted the right adapter and installed the proper driver. If the

Adapter does not function after attempting the above steps, remove the adapter and do the

following:

4. Uninstall the driver software from your PC.

5. Restart your PC and repeat the hardware and software installation as specified in this User

Guide.

Q. I cannot communicate with the other computers linked via Ethernet in the

Infrastructure configuration.

1. Make sure that the PC to which the Adapter is associated is powered on.

2. Make sure that your Adapter is configured on the same channel and with the same security

options as with the other computers in the Infrastructure configuration.

Q. What should I do when the computer with the Adapter installed is unable to connect

to the wireless network and/or the Internet?

1. Check that the LED indicators for the broadband modem are indicating normal activity. If not,

there may be a problem with the broadband connection.

2. Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered

for the network.

3. In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the

settings for the wireless clients and access points.

4. In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please note that it

Содержание 802.11n Wireless PCI Adapter WNL-9330

Страница 1: ...802 11n Wireless PCI Adapter WNL 9330 User s Manual Version 1 00 Date December 2007 ...

Страница 2: ...spective holders Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not ...

Страница 3: ... Terminal Equipment and Satellite Earth Station Equipment As of April 8 2000 Safety This equipment is designed with the utmost care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all...

Страница 4: ...municipal waste and have to collect such WEEE separately Revision User s Manual for PLANET 802 11n Wireless PCI Adapter Model WNL 9330 Rev 1 0 November 2007 Part No EM WNL9330 ...

Страница 5: ...2 1x Certification 24 3 1 3 Using 802 1x CA Server 26 3 2 Site Syrvey 27 3 3 View Network Link Status and Statistics 30 3 3 1 Link Status 30 3 3 2 Statistics 32 3 4 Advanced Settings 33 3 5 QoS Setting 36 3 6 WPS Configuration 37 3 6 1 WPS Setup PBC Push Button Configuration 38 3 6 2 WPS Setup PIN 42 3 7 About 46 Chapter 4 Soft AP Function 47 4 1 Switch to AP Mode and Basic Configuration 47 4 2 Se...

Страница 6: ...S Wi Fi Protected Setup is enhanced in WNL 9330 This design helps inexperienced users to secure their wireless network quickly and easily The WNL 9330 supports most popular operating systems Windows 2000 XP Vista With advanced features and high speed capability the WNL 9330 gives users the greatest performance anytime anywhere 1 1 Features z 2 4GHz ISM band unlicensed operation z Compliant with IE...

Страница 7: ...K CARD OUT THE REACH OF CHILDREN 4 This network card will become hot when being used for long time This is normal and is not a malfunction DO NOT put the network card on a paper cloth or other flammable objects after the network card has been used for a long time 5 There s no user serviceable part inside the network card If you found that the network card is not working properly please contact you...

Страница 8: ...ecurity WEP 64 128bit WPA WPA2 WPA PSK WPA2 PSK RF Modulation 802 11b DSSS CCK QPSK BPSK 802 11g OFDM 802 11n 64QAM 16QAM QPSK BPSK Output Power 11b mode 14 16dBm 11g mode 14 16dBm 11n mode 12 14dBm Frequency Band 2400 2485MHz Management Built in utility or Windows XP Zero Configuration utility Operating systems Windows 2000 XP Vista Environmental Mechanical Characteristics Temperature Operating 0...

Страница 9: ... please check the items of your package The package should include the following items 1 x WNL 9330 PCI 1 x Driver and User s manual CD 1 x Quick Installation Guide 2 x Antenna If any of the above items is missing contact your supplier as soon as possible ...

Страница 10: ...your new PCI wireless network card 1 SWITCH THE COMPUTER OFF remove the cover and insert the wireless network card into an empty PCI slot of your computer 2 Fasten the antennas to the antenna connectors on the network card by clockwise direction 3 You can bend the antenna to fit actual needs ...

Страница 11: ...ation Note 1 If you had ever installed another Wireless Cards before please uninstall the existed drivers and utilities first Note 2 The installation below is performed in Windows XP system The installations in Windows 2000 and Vista are similar 1 Power on the computer The system will find the new hardware and display the below ...

Страница 12: ...eted a menu screen will appear 3 Click the WNL 9330 Utility hyperlink to initiate the install wizard 4 Read the License Agreement carefully Click Yes to accept it and continue 5 It is suggested to use PLANET Configuration Tool which provides fully access to all functions to manage the WNL 9330 Click Next to continue ...

Страница 13: ...u may not be able to communicate with older wireless devices and wireless access point such as 802 11b devices but the data transfer rate will be enhanced in this mode You can select this mode when you only plan to communicate with 802 11 Draft N devices If you want to keep compatibility and communicate with older wireless devices please select Optimize for WiFi Mode After you finish the selection...

Страница 14: ...7 Click Install to begin the installation ...

Страница 15: ...8 Please click Finish to finish the installation ...

Страница 16: ... chapter for details Exit close the Configuration Utility tool 3 1 Connection Profile Management If you need to connect to different wireless access points at different time like to access point of your home office cybercafe or public wireless service you can store the connection parameters encryption passphrase security etc etc as a profile for every access point so you don t have to input these ...

Страница 17: ...ign indicates the activated profile is not been connecting Add Delete Edit Button Click these buttons to add delete edit the selected profiles Activate Button Click Activate to connect to the selected profile When a profile is activated the card will be initially connected to the profile Or you can add a connected wireless access point or wireless device to a profile by clicking Site Survey tab th...

Страница 18: ...And you can set the parameter for this profile here ...

Страница 19: ...twork nearby to the profile list pull down the menu all the networks will be listed for you to add one of them to the profile list PSM Power Saving Mode The power saving function is only available when the network type is in Infrastructure CAM Constantly Awake Mode The card will always set in active mode PSM Power Saving Mode Enable the card in the power saving mode when it is idle Network Type In...

Страница 20: ...hold Minimum packet size required for an RTS Request To Send For packets smaller than this threshold an RTS is not sent and the packet is transmitted directly to the wireless network Select a setting within a range of 0 to 2347 bytes Minor change is recommended Fragment Threshold The value defines the maximum size of packets any packet size larger than the value will be fragmented If you have decr...

Страница 21: ...ts is not a concern If you select LEAP the following message will be displayed Please input LEAP identity password domain name and select encryption type You can check Show Password box so the password you inputted will be displayed as you type but not replace by asterisk WPA WPA provides a scheme of mutual authentication using either IEEE 802 1x Extensible Authentication Protocol EAP authenticati...

Страница 22: ...via the AES In contrast WPA PSK uses Temporal Key Integrity Protocol TKIP Use 802 1x Enable 802 1x wireless authentication Please click 802 1x Setting button to set 802 1x parameters See next section Encryption Mode None Disable the encryption mode WEP Enable the WEP Data Encryption When the item is selected you have to continue setting the WEP Encryption keys TKIP TKIP Temporal Key Integrity Prot...

Страница 23: ...ion keys For example 0123456aef or test1 128 bit Input 26 digit Hex values in the A F a f and 0 9 range or 13 digit ASCII characters including a z and 0 9 as the encryption keys For example 01234567890123456789abcdef or administrator After you finish all settings click OK to save settings and exit The profile you just created will be displayed Select the profile you wish to use and click Activate ...

Страница 24: ...nd click Edit button you ll be prompted to input the connection parameters just like you re creating a new profile If you no longer need a profile select the profile then click Delete 3 1 2 Using 802 1x Certification After you click 802 1x Setting a new window will appear Parameter Description Authentication Type The EAP authentication protocols this card has supported are included as follows This...

Страница 25: ...ntity to RADIUS Server Session Resumption There are Disabled Reauthentication Roaming SameSsid and Always selections for you to choose whether to recovery the session in different status Identity Enter the name as the identity for the server Password Enter the password as the identity for the server Use Client Certificate A client certificate is required for TLS and is optional for TTLS and PEAP T...

Страница 26: ... Choose the server from the list to issue the certificate If Any Trusted CA is selected any CA included in the list provided by the Microsoft Certificate Store is permitted Allow Intermediate Certificates A server designates an issuer as a trusted root authority by placing the issuer s self signed certificate which contains the issuer s public key into the trusted root certification authority cert...

Страница 27: ...ies a domain The certificate must use a server name belonging to this domain or to one of its sub domains e g zeelans com where the server is blueberry zeelans com but it may be any name used in the certificate name field 3 2 Site Syrvey From the Site Survey screen all the networks nearby will be listed You can change the connection to another network or add one of the networks to your own profile...

Страница 28: ...cted does not enable encryption The content of Encryption field of the access point you selected is None you ll be connected to this wireless access point within one minute 2 If the access point you selected enables encryption please proceed to next step 3 If the wireless access point does not have SSID you ll be prompted to input it here Please ask the administrator of this AP and input the exact...

Страница 29: ...cted does not enable encryption and does not require authentication please skip this step 5 You ll see Connected SSID SSID is the SSID of the AP you connected to message displayed at lower left corner of configuration utility Now you re successfully connected to the access point or wireless device you selected ...

Страница 30: ...3 3 View Network Link Status and Statistics The configuration utility provides information about network statistics and link status 3 3 1 Link Status ...

Страница 31: ...tatus Channel Display the number of the radio channel and the frequency used for the networking Link Speed Mbps Display the transmission and reception rate of the network Throughput Kbits sec Display the speed of data transmitted and received Link Quality This bar indicates the quality of the link The higher the percentage the ...

Страница 32: ...tage shown in the bar the more radio signal been received by the card This indicator helps to find the proper position of the wireless device for quality network operation Noise Level Display the noise level in the wireless environment 3 3 2 Statistics All connection related statistics is displayed here You can click Reset Counter to reset the statistics of all items back to 0 ...

Страница 33: ...ther wireless devices it is recommended to setting the card to this mode This mode is also the default setting 802 11 B G mix If you have a mix of 802 11b and 802 11g wireless stations in your network it is recommended to setting the card to this mode 802 11 B only This card can be compatible with both 802 11g and 802 11b wireless stations If there are only 802 11b wireless stations in the network...

Страница 34: ... AP also supports TCP Window Size The larger TCP Window the better performance Fast Roaming at 70dBm When you want to fast roaming to the network nearby without intercepting the wireless connection especially the card is applied to the multimedia application or a voice call you can enable the parameter The card will fast roaming to the near network when the receive sensitivity signal strength is l...

Страница 35: ...t there is no perceptible delay in voice or other time sensitive applications Enable Radio Measurement When this parameter is enabled the Cisco AP can run the radio monitoring through the associated CCX compliant clients to continuously monitor the WLAN radio environment and discover any new APs that are transmitting beacons Non Serving Channel Measurements The Cisco AP can perform monitoring meas...

Страница 36: ...s network card you can define the priority of different kinds of data to give higher priority to applications which require instant responding Therefore you can improve the performance of such network applications Parameter Description WMM Enable Check this box to enable WMM function Please click Apply button on the right of this check box after you check or uncheck this box so corresponding setti...

Страница 37: ...Input the timeout value of this WMM enabled direct link wireless device If the wireless device is not responding after this time it will be removed from DLS table Tear Down If you want to remove a specific wireless device from DLS table select the device and click this button to remove it Note This function does not support in Windows VISTA 3 6 WPS Configuration Wi Fi Protected Setup WPS is the la...

Страница 38: ...sh Button Configuration 1 Set Config Mode to Enrollee and then push the WPS button on your wireless access point the button used to activate WPS standby mode may have another name or use other way to start WPS standby mode as the instruction given by your wireless access point s user manual ...

Страница 39: ...fore you start to establish the wireless connection by using WPS you can click Rescan button to search for WPS enabled access points near you to make sure the WPS function of your access point is activated ...

Страница 40: ...rmation about selected access point 4 Click PBC button now to start to establish wireless connection by WPS and please be patient This may require several seconds to one minute to complete When you see WPS status is connected successfully message it means the connection between your WNL 9330 and access point is successfully connected by WPS and the information about access point you connected to w...

Страница 41: ...nnect your wireless network card from a connected access point or select another WPS enabled wireless access point then click Connect to establish connection to selected access point if there are more than one WPS enabled access point found You can also click Rotate button and next access point on the list will be selected to establish connection ...

Страница 42: ...p PIN The PIN number of your WNL 9330 is an eight digit number located at the upper right position of configuration utility Remember it and input the number to your wireless access point as the WPS PIN code Please refer to the user manual of your wireless access point for instructions about how to do this ...

Страница 43: ...Click PIN button now and wait for few seconds to one minute If a wireless access point with correct PIN code is found you ll be connected to that access point ...

Страница 44: ......

Страница 45: ...You may have to click PIN for few more times to try again If you still can not connect to access point by this way please make sure the PIN code you provided to access point is correct ...

Страница 46: ... hyperlink to connect the PLANET website You can also obtain basic information about the WNL 9330 such as the Driver Utility and EEPROM Version The MAC Address of the card is displayed in the screen as well Please click OK to close configuration utility ...

Страница 47: ... mode of the wireless card is Station Mode becoming a client of other wireless access points by default If you want to switch to AP mode please right click WNL 9330 utility icon and select Switch to AP Mode After you select Switch to AP Mode the WNL 9330 available options will change If you want to switch the wireless card back to station mode become a client of other wireless access points click ...

Страница 48: ...t please select it from Name dropdown menu and click Enable ICS if your computer does not have another network card with Internet connection please click Not enable ICS After you click Enable ICS or Not enable ICS you ll see the basic configuration menu of the AP function ...

Страница 49: ...r of channels available here will vary depends on the setting of Country Region Code Wireless Mode Please select the wireless operating mode You can limit the type of wireless client to 802 11b or 802 11g only or allow 802 11b g and 802 11b g n clients It s safe to select 802 11 B G N mix to allow all kinds of wireless client to connect to your computer unless you want to limit the type of wireles...

Страница 50: ...egion user located before importing Beacon ms You can define the time interval that a beacon signal should be send Default value is 100 Do not modify this value unless you know what will be affected Idle Time Select the idle time of your wireless network card Default value is 300 Do not modify this value unless you know what will be affected No forwarding among wireless clients Check this box and ...

Страница 51: ...ansferred over the air to enhance data security level It s recommended to enable data encryption unless you wish to open your computer and its internet connection to the public When you click Security Setting in WNL 9330 configuration utility the following window will appear Parameter Description Authentication Type Please select a wireless authentication type you wish to use Available options are...

Страница 52: ...nd data packets times the value you specified in Group Rekey Interval field WEP Key 1 4 Please input the WEP encryption key here when you select WEP If you want to use WEP 64 bits encryption please input 10 characters if you select HEX or input 5 characters if you select ASCII If you want to use WEP 128bits encryption please input 26 characters if you select HEX or input 13 characters if you selec...

Страница 53: ...h proper authentication settings to connect to this access point Allow All Only allow wireless clients with MAC address listed here to connect to this access point Reject All Reject wireless clients with MAC address listed here to be connected to this access point MAC Address Input the MAC address of the wireless client you wish to allow or reject here No colon or hyphen required ...

Страница 54: ...e button to remove it Remove all Delete all MAC addresses in the list Apply Save and apply changes you made 4 4 Connection table If you want to see the list of all wireless clients connected to this access point please follow the following instructions Click Mac Table tab and a list containing all connected wireless clients will appear ...

Страница 55: ...s client AID The serial number of this wireless connection Power Saving Mode Displays the capability of power saving function of this wireless client Status Displays additional information of this wireless Connection like current wireless operating mode and data transfer rate ...

Страница 56: ...s point will log all wireless related activities as a log You can follow the instructions to view the content of the event log Click Event Log tab and the event log will be displayed You can click Clear to remove all entries in the log ...

Страница 57: ...ion about how your software access point works you can follow the following instructions to view the statistics of the access point Click Statistics tab and the event log will be displayed You can click RESET COUNTERS button to reset all counters to zero ...

Страница 58: ... PC 5 Restart your PC and repeat the hardware and software installation as specified in this User Guide Q I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration A 1 Make sure that the PC to which the Adapter is associated is powered on 2 Make sure that your Adapter is configured on the same channel and with the same security options as with the other ...

Страница 59: ...connect by doing this try to move closer to the place where the wireless access point or wireless device is located Q Nothing happens when I click Launch config utilities A 1 Please make sure the wireless network card is firmly inserted into your computer s PCI port If the Planet configuration utility s icon is black the network card is not detected by your computer Switch the computer off and ins...

Страница 60: ... resources By using WMM end user satisfaction is maintained in a wider variety of environments and traffic conditions WMM makes it possible for home network users and enterprise network managers to decide which data streams are most important and assign them a higher traffic priority 2 What is WMM Power Save WMM Power Save is a set of features for Wi Fi networks that increase the efficiency and fl...

Страница 61: ...copies of data by multiple antenna to improve data transfer performance By using multiple antennas not only data transfer rate is improved but also the wireless stability ...

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