Planar ContentSmart MP70 OPS User Manual
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Some JPEG images cannot be played in the media player.
The media player works best with 4K UHD (3840 x 2160) images. Playback of native
images directly from the camera may result in an image being displayed incorrectly or
not at all.
Does the media player support video streaming?
No. Media players play files from local storage and do not support real-time video
streaming over the network. This delivers an optimum viewing experience free of
playback quality issues such as stuttering, blocking or blue-screens.
The player is not playing. What should I do?
Play list errors and scheduling issues are two major causes of playback problems. To
determine if the problem is caused by a bad playlist, delete the playlist and restart the
player. The player should loop through all media files, indicating a fault with the playlist.
If the playback is scheduled to play at specific time, check to see if the device is set to
the right time zone on the world clock. If nothing seems wrong, the time zone setting is
often the reason the program is not played.
The video is playing but I can’t hear any sound, what should I do?
Check volume (mute) settings on monitor.
