Pitney Bowes EDGE 7.11, Справочное руководство

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Status Messages
Telephony Gateway Reference Manual 447
-1038 The agent specified in a Close Link to Hardware command is
not logged into telephony.
-1039 The held call ID is null; therefore cannot retrieve held call
from hold during a transfer or conference.
-1500 For telephony commands specifying an operator ID (such as
Start Consultation), the specified operator ID cannot be
found in the USER.ID FILE.
-1501 For telephony commands specifying an operator ID (such as
Start Consultation), the specified operator ID does not have
an entry in the PORTISON file (the agent is not logged in), or
the agent did not log in with a workstation ID.
–1998 Dialer deassigned agent. Used with ITC only. When a Close
Link to Hardware command was executed the agent was on
a call; therefore, the ITC dialer did not process the command
immediately. This message is returned when the agent is no
longer on a call, and the ITC dialer executes the Close Link to
Hardware command.
–1999 For Davox and EDGEdial, indicates that the agent cannot be
logged off because there are pending predictive dialer calls.
The agent will be automatically made unavailable when the
dialer notifies EDGE that all pending calls for the agent are
complete. The agent may be routed one or more phone calls
after receiving this message. For EIS and ITC, the dialer rejects
the Close Link to Hardware command.
Table 8-9. EDGE Status Codes (continued)
Code Description