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ROUBLESHOOTING

A-3

Management Problems

Cannot connect

using the web

browser

•

Be sure to have configured the VoIP Router with a

valid IP address, subnet mask, and default gateway.

•

Check that you have a valid network connection to the

VoIP Router and that the port you are using has not

been disabled.

•

Check the network cabling between the management

station and the VoIP Router.

Forgot or lost

the password

•

Press the

Reset

button on the rear panel (holding it

down for at least five seconds) to restore the factory

defaults.

Troubleshooting Chart

Symptom

Action

Содержание ARV3515J-A-GP

Страница 1: ...ARV3515J A GP March 2005 150000007300J VoIP ADSL Router SIP DRAFT ...

Страница 2: ......

Страница 3: ...ction 2 7 USB Connection 2 7 FXS Connection 2 7 ISP Settings 2 8 Connect the System 2 8 Connect the ADSL Line 2 8 Phone Line Configuration 2 9 Attach to Your Network Using Ethernet Cabling 2 11 Connect the Power Adapter 2 12 3 Configuring The Client PC 3 1 TCP IP Configuration 3 2 Configuring Your Computer in Windows 2000 3 3 Obtain IP Settings From Your VoIP Router 3 5 Manual IP Configuration 3 7...

Страница 4: ...m Settings 4 16 Time Settings 4 16 Password Settings 4 17 Remote Management 4 18 DNS 4 19 WAN 4 20 ATM PVC 4 20 ATM Interface 4 22 Clone MAC Address 4 25 LAN 4 26 NAT 4 28 NAT Settings 4 28 Address Mapping 4 29 Virtual Server 4 30 Special Applications 4 31 NAT Mapping Table 4 33 Route 4 34 Static Route Parameters 4 34 RIP Parameter 4 36 Routing Table 4 38 Firewall 4 39 Access Control 4 40 Access C...

Страница 5: ...g 4 60 VoIP Advanced Setting 4 62 Port Advanced Setting 4 65 Dialing Plans 4 66 Quick Dialing Plans 4 67 VoIP Status and Call Logs 4 68 UPnP 4 69 QoS 4 70 QoS Settings 4 70 Traffic Mapping 4 72 Edit Traffic Class 4 73 Edit Traffic Class Advanced Config 4 74 Traffic Statistics 4 75 DDNS 4 76 Tools 4 78 Configuration Tools 4 78 Firmware Upgrade 4 79 Reset 4 80 Status 4 81 ...

Страница 6: ...ng A 1 B Cables B 1 Ethernet Cable B 1 Specifications B 1 Wiring Conventions B 1 RJ 45 Port Ethernet Connection B 2 Pin Assignments B 3 ADSL Cable Connection B 5 Specifications B 5 Wiring Conventions B 5 C Specifications C 1 Glossary 1 1 ...

Страница 7: ...VoIP Router also enables service providers to provide their residential and small office home office SOHO customers with high quality VoIP service using traditional analog telephones and fax machines About the VoIP ADSL Router The VoIP Router provides Internet access to multiple users by sharing a single user account It is a cost efficient means for service providers to migrate their customers tra...

Страница 8: ...s them in voice packets Using the industry standard codecs G 711 G 723 3 and G 729 these packets are encoded These IP packets are then transmitted in accordance with International Telecommunications Union specification SIP over the Internet to their destination where the process is reversed Advantages of Using VoIP The main advantage of VoIP the traditional Plain Old Telephone System POTS is the a...

Страница 9: ...nternet was not designed as a two way street i e to support two way communications as in your typical conversation Early VoIP calls were much like walkie talkie speech halting and unsynchronized A common trick was to let the other speaker know you had finished talking by ending your statement with the word Over For example How are you today Over Not too good I think I ve the flu Are you busy Over ...

Страница 10: ... user account and virtual server functionality providing protected access to Internet services such as web FTP email and Telnet VPN pass through IPSec ESP Tunnel mode L2TP PPTP User definable application sensing tunnel supports applications requiring multiple connections Easy setup through a web browser on any operating system that supports TCP IP Compatible with all popular Internet applications ...

Страница 11: ...orts Internet access through an ADSL connection Since many ADSL providers use PPPoE or PPPoA to establish communications with end users the VoIP Router includes built in clients for these protocols eliminating the need to install these services on your computer Shared IP Address The VoIP Router provides Internet access for up to 253 users via a single shared IP address Using only one ISP account m...

Страница 12: ...IP Router s firewall also blocks common hacker attacks including IP Spoofing Land Attack Ping of Death IP with zero length Smurf Attack UDP port loopback Snork Attack TCP null scan and TCP SYN flooding Virtual Private Network VPN Pass through The VoIP Router supports three of the most commonly used VPN protocols PPTP L2TP and IPSec The VPN protocols supported by the VoIP Router are briefly describ...

Страница 13: ...uter refer to Configuring the VoIP ADSL Router on page 4 1 Package Contents After unpacking the VoIP Router check the contents of the box to be sure you have received the following components VoIP ADSL Router Power adapter One CAT 5 Ethernet cable Telephone patch cable One driver and documentation CD Quick Install Guide Immediately inform your dealer in the event of any incorrect missing or damage...

Страница 14: ...ssigned via DHCP as well as a gateway server address and DNS server address from your service provider A computer equipped with a 10 Mbps 100 Mbps or 10 100 Mbps Fast Ethernet card TCP IP network protocols installed on each PC that will access the Internet A Java enabled web browser such as Microsoft Internet Explorer 5 0 or above installed on one PC at your site for configuring the VoIP Router ...

Страница 15: ...stream and 640 kbps upstream G lite or splitterless ADSL provides up to 1 5 Mbps downstream and 512 kbps upstream However you should note that the actual rate provided by specific service providers may vary dramatically from these upper limits The VoIP Router comes with two FXS ports to connect with a phone or fax turning your regular phone into an IP phone Through your telephone or fax your can d...

Страница 16: ...the wrong type of power adapter may cause damage Reset Button Use this button to reset the power and restore the default factory settings To reset without losing configuration settings see Reset on page 4 80 Power Switch Push to power on the device USB Port Connect to print server LAN Port Fast Ethernet port RJ 45 Connect devices on your local area network to this port i e a PC hub or switch FXS P...

Страница 17: ...e 2 2 LEDs LED Status Description Phone1 2 On VoIP activity i e phone is in use Flashing Incoming call i e phone is ringing Off No VoIP activity VoIP On VoIP activity Off No VoIP activity USB On USB link Off No USB link LAN On Ethernet link Flashing The LAN port is sending or receiving data Off No Ethernet link Online Flashing The indicated ADSL port is sending or receiving data Off No data being ...

Страница 18: ... ADSL On ADSL connection is functioning correctly Flashing Startup Off ADSL connection is not established PWR Power On The VoIP Router is receiving power Normal operation Off Power off or failure LED Status Description ...

Страница 19: ...l duplex and data rate 10 Mbps or 100 Mbps are selected automatically USB Connection Using the USB port connect to a secondary storage device or printer This port allows you to for example share your USB printer over the network without needing to leave a host PC switched on FXS Connection Connect a standard analog telephone set or fax machine to either of the FXS ports on the rear panel The FXS p...

Страница 20: ...es Keep the VoIP Router away from any heating devices Do not place the VoIP Router in a dusty or wet environment You should also remember to turn off the power remove the power cord from the outlet and keep your hands dry when you install the VoIP Router Connect the ADSL Line Run standard telephone cable from the wall jack providing ADSL service to the RJ 11 ADSL port on your VoIP Router When inse...

Страница 21: ...r service provider will attach the outside ADSL line to a data voice splitter In this case you can connect your phones and computer directly to the splitter as shown below Figure 2 3 Installing with a Splitter Voice Data Residential Connection Point NID Plain Old Telephone System POTS or Ethernet hub or switch VoIP Router Splitter ...

Страница 22: ... phone system In this case you can connect your phones and computer directly to the incoming ADSL line but you will have to add low pass filters to your phones as shown below Figure 2 4 Installing without a Splitter Plain Old Telephone System POTS Filter or Ethernet hub or switch Voice Data Voice Data Data Voice VoIP Router Residential Connection Point Network Interface Device NID ...

Страница 23: ...C or other network equipment to the hub or switch When inserting an RJ 45 connector be sure the tab on the connector clicks into position to ensure that it is properly seated Warning Do not plug a phone jack connector into an RJ 45 port This may damage the VoIP Router Instead use only twisted pair cables with RJ 45 connectors that conform with FCC standards Notes 1 Use 100 ohm shielded or unshield...

Страница 24: ...ot lit refer to Troubleshooting on page A 1 In case of a power input failure the VoIP Router will automatically restart and begin to operate once the input power is restored If the VoIP Router is properly configured it will take about 30 seconds to establish a connection with the ADSL service provider after powering up During this time the Sync indicator will flash After the ADSL connection has be...

Страница 25: ...these numbers automatically using Dynamic Host Configuration Protocol DHCP Other ISPs provide a static IP address and associated numbers which you must enter manually How your ISP assigns your IP address determines how you need to configure your computer Depending on your operating system see Configuring Your Computer in Windows 2000 on page 3 3 Configuring Your Computer in Windows XP on page 3 9 ...

Страница 26: ...he default network settings for the VoIP Router are IP Address 192 168 2 1 Subnet Mask 255 255 255 0 Note These settings can be changed to fit your network requirements but you must first configure at least one computer to access the VoIP Router s web configuration interface in order to make the required changes See Configuring the VoIP ADSL Router on page 4 1 for instruction on configuring the Vo...

Страница 27: ...puter in Windows 2000 DHCP IP Configuration 1 On the Windows desktop click Start Settings Network and Dial Up Connections 2 Click the icon that corresponds to the connection to your VoIP Router 3 The connection status screen will open Click Properties ...

Страница 28: ...ernet Protocol TCP IP 5 If Obtain an IP address automatically and Obtain DNS server address automatically are already selected your computer is already configured for DHCP If not please select these options now Click Cancel to close each window ...

Страница 29: ...er it needs to obtain new network settings By releasing old DHCP IP settings and renewing them with settings from your VoIP Router you can verify that you have configured your computer correctly 1 On the Windows desktop click Start Programs Accessories Command Prompt 2 In the Command Prompt window type IPCONFIG RELEASE and press the Enter key ...

Страница 30: ...Enter key Verify that your IP Address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 254 These values confirm that your VoIP Router is functioning 4 Type EXIT and press the Enter key to close the Command Prompt window ...

Страница 31: ...Select Use the following DNS server addresses radio button 4 Enter the IP address for the VoIP Router in the Preferred DNS server field This automatically relays DNS requests to the DNS server s provided by your ISP Otherwise add a specific DNS server into the Alternate DNS Server field and click OK to close the dialog boxes 5 Record the configured information in the following table TCP IP Configu...

Страница 32: ... HTTP Proxy You need to verify that the HTTP Proxy feature of your web browser is disabled This is so that your browser can view the VoIP Router s HTML configuration pages Your computer is now configured to connect to the VoIP Router ...

Страница 33: ...esktop click Start Control Panel 2 In the Control Panel window click Network and Internet Connections 3 The Network Connections window will open Locate and double click the Local Area Connection icon for the Ethernet adapter that is connected to the VoIP Router 4 In the connection status screen click Properties ...

Страница 34: ...ternet Protocol TCP IP 6 If Obtain an IP address automatically and Obtain DNS server address automatically are already selected your computer is already configured for DHCP If not please select these options now Click Cancel to close each window ...

Страница 35: ...er it needs to obtain new network settings By releasing old DHCP IP settings and renewing them with settings from your VoIP Router you can verify that you have configured your computer correctly 1 On the Windows desktop click Start Programs Accessories Command Prompt 2 In the Command Prompt window type IPCONFIG RELEASE and press the Enter key ...

Страница 36: ...e Enter key Verify that your IP Address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your VoIP Router is functioning Type EXIT and press the Enter key to close the Command Prompt window ...

Страница 37: ... Use the following DNS server addresses 5 Enter the IP address for the VoIP Router in the Preferred DNS server field This automatically relays DNS requests to the DNS server s provided by your ISP Otherwise add a specific DNS server into the Alternate DNS Server field and click OK to close the dialog boxes 6 Record the configured information in the following table TCP IP Configuration Setting IP A...

Страница 38: ...e HTTP Proxy You need to verify that the HTTP Proxy feature of your web browser is disabled This is so that your browser can view the VoIP Router s HTML configuration pages Your computer is now configured to connect to the VoIP Router ...

Страница 39: ...y match your operating system This is because these steps and screen shots were created using Mac OS 10 2 Mac OS 7 x and above are similar but may not be identical to Mac OS 10 2 Follow these instructions 1 Pull down the Apple Menu Click System Preferences 2 Double click the Network icon in the Systems Preferences window ...

Страница 40: ...ot select this option 4 Your new settings are shown in the TCP IP tab Verify that your IP Address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your VoIP Router is functioning properly 5 Close the Network window Now your Macintosh computer is configured to connect to the VoIP Router ...

Страница 41: ...he VoIP Router s HTML configuration pages The following steps are for Internet Explorer Internet Explorer 1 Open Internet Explorer and click the Stop button Click Explorer Preferences 2 In the Internet Explorer Preferences window under Network select Proxies 3 Uncheck all check boxes and click OK Now your Macintosh computer is configured to connect to the VoIP Router ...

Страница 42: ...CONFIGURING YOUR MACINTOSH COMPUTER 3 18 ...

Страница 43: ...browser such as Internet Explorer 4 0 or above Using the web management interface you may configure the VoIP Router and view statistics to monitor network activity To access the VoIP Router s management interface enter the IP address of the VoIP Router in your web browser http 192 168 2 1 The VoIP Router automatically switches to Port 88 for management access Then click LOGIN By default there is n...

Страница 44: ...vanced Setup section Setup Wizard Use the Setup Wizard if you want to quickly set up the VoIP Router Go to Setup Wizard on page 4 4 Advanced Setup Advanced Setup supports more advanced functions like hacker attack detection IP and MAC address filtering virtual server setup virtual DMZ host as well as other functions Go to Advanced Setup on page 4 14 ...

Страница 45: ...sure to click the Save Settings or NEXT button at the bottom of the page to enable the new setting Note To ensure proper screen refresh after a command entry be sure that Internet Explorer 5 0 is configured as follows Under the menu Tools Internet Options General Temporary Internet Files Settings the setting for Check for newer versions of stored pages should be Every visit to the page ...

Страница 46: ...HE VOIP ADSL ROUTER 4 4 Setup Wizard Getting Started Click on the Setup Wizard the first item in the left hand menu The first item in the Setup Wizard is Getting Started To begin the configuration process click NEXT ...

Страница 47: ...r ISP If your Country or Internet Service Provider is not listed you will need to manually enter settings Go to Parameter Setting Others on page 4 6 Click NEXT to continue to the Confirm settings page or BACK to change your settings Parameter Description Country Select your country Internet Service Provider Choose your ISP Protocol Select the Internet sharing protocol you wish to use Management IP...

Страница 48: ...sed by your ISP If you have a Static IP address you will also need to know the IP address Subnet Mask and Gateway address Please contact your ISP for these details if you do not already have them Click NEXT to continue to the Confirm settings page or BACK to change your settings Parameter Description Country Select your country Internet Service Provider Choose your ISP Protocol Select the Internet...

Страница 49: ...he Confirm settings page or BACK to change your settings Parameter Description Management IP Address IP address of the device VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by your ISP from the drop down list ...

Страница 50: ... Description DNS Server Domain Name Servers are used to map a domain name e g www somesite com to the equivalent numerical IP address Your ISP should provide the IP address of a Domain Name Server Enter the IP address on this page VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by your ISP from t...

Страница 51: ...net mask provided by your ISP Default Gateway Enter the gateway address provided by your ISP DNS Server Domain Name Servers are used to map a domain name e g www somesite com to the equivalent numerical IP address Your ISP should provide the IP address of a Domain Name Server Enter the IP address on this page VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied...

Страница 52: ...settings page or BACK to change your settings Parameter Description VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by your ISP from the drop down list Username Enter user name Password Enter password Confirm Password Confirm password ...

Страница 53: ...age or BACK to change your settings Parameter Description VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by your ISP from the drop down list Username Enter user name Password Enter password Confirm Password Confirm password ...

Страница 54: ...tion IP Address Enter your ISP supplied static IP address here Subnet Mask Enter the subnet mask provided by your ISP Default Gateway Enter the gateway address provided by your ISP DNS Server Enter the Domain Name Server address VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by your ISP from the...

Страница 55: ...ge allows you to view a summary of your configuration settings Click FINISH to complete the Setup Wizard or BACK to make changes Your VoIP Router is now set up If you cannot make a connection to the Internet go to Troubleshooting on page A 1 ...

Страница 56: ...ins 14 main menu items as described in the following table Menu Description System Sets the local time zone the password for administrator access the IP address of a PC that will be allowed to manage the VoIP Router remotely and the IP address of a Domain Name Server WAN Specifies the Internet connection settings LAN Sets the TCP IP configuration for the VoIP Router LAN interface and DHCP clients ...

Страница 57: ...ver setting ADSL Sets the ADSL operation type and shows the ADSL status VoIP Configures VoIP settings for the VoIP Router UPnP Universal Plug and Play UPnP allows for simple and robust connectivity between external devices and your PC QoS Allows you to optimize voice quality by prioritizing voice over data traffic DDNS Dynamic DNS DDNS provides users on the Internet with a method to tie their doma...

Страница 58: ...tion is used for log entries and client access control Check Enable Automatic Time Server Maintenance to automatically maintain the VoIP Router s system time by synchronizing with a public time server over the Internet Then configure two different time servers by selecting the options in the Primary Server and Secondary Server fields ...

Страница 59: ...ord is lost or you cannot gain access to the user interface press the Reset button colored blue on the rear panel holding it down for at least five seconds to restore the factory defaults By default there is no password Enter a maximum Idle Time Out in minutes to define a maximum period of time an inactive login session will be maintained If the connection is inactive for longer than the maximum i...

Страница 60: ...of a remote computer on this screen Check the Enabled check box and enter the IP address of the Host Address and click Save Settings Note If you check Enabled and specify an IP address of 0 0 0 0 any host can manage the VoIP Router For remote management via WAN IP address you need to connect using port 8080 Simply enter WAN IP address followed by 8080 in the address field of your web browser for e...

Страница 61: ...in Name Servers are used to map a domain name e g www somesite com to the equivalent numerical IP address e g 64 147 25 20 Your ISP should provide the IP address of one or more Domain Name Servers Enter those addresses on this page ...

Страница 62: ... connection parameters provided by your Internet Service Provider ISP The VoIP Router can be connected to your ISP in one of the following ways ATM PVC Clone MAC ATM PVC The VoIP Router uses ATM as its WAN interface Click on each ATM VC for WAN configuration ...

Страница 63: ...sulation Specifies how to handle multiple protocols at the ATM transport layer VC MUX Point to Point Protocol over ATM Virtual Circuit Multiplexer null encapsulation allows only one protocol running per virtual circuit with less overhead LLC Point to Point Protocol over ATM Logical Link Control LLC allows multiple protocols running over one virtual circuit using slightly more overhead Protocol Pro...

Страница 64: ...luding 1483 Routing 1483 Bridging MAC Encapsulated Routing MER PPPoA and PPPoE with LLC SNAP and VC Mux encapsulations are supported for each ATM PVC When you have finished entering your connection parameters click Save Settings You can verify that you have established an ADSL connection by clicking Status at the bottom of the left hand menu See Status on page 4 81 ...

Страница 65: ...ss is listed under the ADSL port it is forwarded Or if the address is not found then it is automatically forwarded to the default router i e the VoIP Router at the head end PPPoE Point to Point over Ethernet is a common connection method used for xDSL MAC Encapsulated Routing If your ADSL service is a Bridged mode service and you want to share the connection to multiple PC s please select MAC Enca...

Страница 66: ...e configurable IP assigned by ISP Select Yes if the IP address was provided by your ISP IP Address If your IP address is assigned by the ISP each time you connect leave this field all zeros Otherwise enter your ISP supplied static IP address here Subnet Mask If your subnet mask is assigned by the ISP each time you connect leave this field all zeros Otherwise enter your subnet mask here Connect Typ...

Страница 67: ...MAC Address brings up the following screen Some ISPs may require that you register your MAC address with them If this is the case the MAC address of the VoIP Router must be changed manually to the MAC address that you have registered with your ISP ...

Страница 68: ...ss allocation Parameter Description LAN IP IP Address The IP address of the VoIP Router IP Subnet Mask The subnet mask of the VoIP Router DHCP Server To dynamically assign an IP address to client PCs enable the DHCP Dynamic Host Configuration Protocol Server DHCP Server DHCP Server ID The ID of the DHCP Server Lease Time Set the DHCP lease time ...

Страница 69: ...ient address pool See TCP IP Configuration on page 3 2 If you attempt to include the VoIP Router gateway address 192 168 2 1 by default in the DHCP pool an error dialog box will appear If you change the pool range make sure the first three octets match the gateway s IP address i e 192 168 2 xxx End IP Specify the end IP address of the DHCP pool Domain Name If your network uses a domain name enter ...

Страница 70: ...in the router s firewall This section can be used to support several Internet based applications such as web email FTP and Telnet NAT Settings Network Address Translation NAT allows one or more public IP addresses to be shared by multiple internal users Enter the Public IP address you wish to share into the Global IP field Enter a range of internal IPs that will share the global IP ...

Страница 71: ...se Address Mapping to allow a limited number of public IP addresses to be translated into multiple private IP addresses for use on the internal LAN network This also hides the internal network for increased privacy and security ...

Страница 72: ...pending on the requested service TCP UDP port number the VoIP Router redirects the external service request to the appropriate server located at another internal IP address For example if you set Type Public Port to TCP 80 HTTP or web and the Private IP Port to 192 168 2 2 80 then all HTTP requests from outside users will be transferred to 192 168 2 2 on port 80 Therefore by just entering the IP a...

Страница 73: ...ions that require multiple connections use the following screen to specify the additional public ports to be opened for each application Specify the public port number normally associated with an application in the Trigger Port field Set the protocol type to TCP or UDP then enter the ports that the application requires The ports may be in the format 7 11 57 or in a range e g 72 96 or a combination...

Страница 74: ...d then choose a row number to copy this data into Note Choosing a row that already contains data will overwrite the current settings Example For a full list of ports and the services that run on them see www iana org assignments port numbers ID Trigger Port Trigger Type Public Port Public Type Comment 1 6112 UDP 6112 UDP Battle net 2 28800 TCP 2300 2400 47624 TCP MSN Game Zone ...

Страница 75: ...ed to refresh the NAT Mapping Table with the most up to date values The content of the NAT Mapping Table is described as follows Protocol protocol of the flow Local IP local LAN host s IP address for the flow Local Port local LAN host s port number for the flow Pseudo IP translated IP address for the flow Pseudo Port translated port number for the flow Peer IP remote WAN host s IP address for the ...

Страница 76: ...meters Parameter Description Index Displays the number of the route Network Address Enter the IP address of the remote computer for which to set a static route Subnet Mask Enter the subnet mask of the remote network for which to set a static route Gateway Enter the WAN IP address of the gateway to the remote network Configure Allows you to modify or delete configuration settings ...

Страница 77: ...plays the number of the route Network Address Enter the IP address of the remote computer for which to set a static route Subnet Mask Enter the subnet mask of the remote network for which to set a static route Gateway Enter the WAN IP address of the gateway to the remote network Configure Allows you to modify or delete configuration settings ...

Страница 78: ...ts will include sub network information from all sub networks connected to the ADLS Router If enabled this sub network information will be summarized to one piece of information covering all sub networks Table of current Interface RIP parameter Interface The WAN interface to be configured Operation Mode Disable RIP disabled on this interface Enable RIP enabled on this interface Silent Listens for ...

Страница 79: ... for preventing loops that would cause endless retransmission of data traffic Authentication Required None No authentication Password A password authentication key is included in the packet If this does not match what is expected the packet will be discarded This method provides very little security as it is possible to learn the authentication key by watching RIP packets MD5 An algorithm that is ...

Страница 80: ...entifies the address bits in the destination address used for routing to specific subnets Each bit that corresponds to a 1 is part of the subnet mask number each bit that corresponds to 0 is part of the host number Gateway The IP address of the router at the next hop to which frames are forwarded Interface The local interface through which the next hop of this route is reached Metric When a router...

Страница 81: ...ro length Smurf Attack UDP port loopback Snork Attack TCP null scan and TCP SYN flooding The firewall does not significantly affect system performance and we advise leaving it enabled to protect your network Note After you check the radio button in the Enable or disable Firewall features field you must click the Save Settings button to display the list of firewall features ...

Страница 82: ...rface In the example above all incoming and outgoing emails are blocked The default is to permit all outgoing traffic See the following page for details The VoIP Router can also limit the access of hosts within the local area network LAN The MAC Filtering Table allows the VoIP Router to enter up to 32 MAC addresses that are not allowed access to the WAN port ...

Страница 83: ...reen shot below will block all email sending and receiving Define the appropriate settings for client PC services as shown above Click OK to save your settings The added PC will now appear in the Access Control page Parameter Description Enable Filtering Function Enables or disables the filtering function Normal Filtering Table Displays the IP address or an IP address range filtering table ...

Страница 84: ... to your network using MAC addresses The VoIP Router can also limit the access of hosts within the local area network LAN The MAC Filtering Table allows the VoIP Router to enter up to 32 MAC addresses that are allowed access to the WAN port All other devices will be denied access ...

Страница 85: ...ck the Edit option next to the rule you want to modify To create a new rule click on the Add PC option From the Access Control Add PC section check the option for WWW with URL Blocking in the Client PC Service table to filter out the web sites and keywords selected below on a specific PC The VoIP Router allows the user to block access to web sites from a particular PC by entering either a full URL...

Страница 86: ... Rule You may filter Internet access for local clients based on rules Each access control rule may be activated at a scheduled time Define the schedule on the Schedule Rule page and apply the rule on the Access Control page Click Add Schedule Rule ...

Страница 87: ...t schedule rules on this page Define the appropriate settings for a schedule rule as shown on the following screen The rule in the screen shot above prohibits emailing after 3 00pm from Monday to Thursday Upon completion click OK to save your schedule rules ...

Страница 88: ...Router s firewall inspects packets at the application layer maintains TCP and UDP session information including timeouts and number of active sessions and provides the ability to detect and prevent certain types of network attacks such as Denial of Service DoS attacks ...

Страница 89: ...s no longer have access to network resources The VoIP Router protects against DoS attacks including Ping of Death Ping flood attack SYN flood attack IP fragment attack Teardrop Attack Brute force attack Land Attack IP Spoofing attack IP with zero length TCP null scan Port Scan Attack UDP port loopback Snork Attack Note The firewall does not significantly affect system performance so we advise enab...

Страница 90: ...on because it examines the contents of the packet to determine the state of the communication i e it ensures that the stated destination computer has previously requested the current communication This is a way of ensuring that all communications are initiated by the recipient computer and are taking place only with sources that are known and trusted from previous interactions In addition to being...

Страница 91: ... password Connection Policy Fragmentation half open wait 10 secs Configures the number of seconds that a packet state structure remains active When the timeout value expires the router drops the unassembled packet freeing that structure for use by another packet TCP SYN wait 30 secs Defines how long the software will wait for a TCP session to reach an established state before dropping the session ...

Страница 92: ...ssions Minimum number of allowed incomplete TCP UDP sessions per minute Maximum incomplete TCP UDP sessions number from same host 10 Maximum number of incomplete TCP UDP sessions from the same host Incomplete TCP UDP sessions detect sensitive time period 300 msecs Length of time before an incomplete TCP UDP session is detected as incomplete Maximum half open fragmentation packet number from same h...

Страница 93: ...y from behind the firewall you can open the client up to unrestricted two way Internet access Enter the IP address of a DMZ Demilitarized Zone host on this screen Adding a client to the DMZ may expose your local network to a variety of security risks so only use this option as a last resort ...

Страница 94: ...ation NMS can be used to access this information Access rights to the agent are controlled by community strings To communicate with the VoIP Router the NMS must first submit a valid community string for authentication Note Up to 5 community names may be entered Parameter Description Community A community name authorized for management access Access Management access is restricted to Read or Write ...

Страница 95: ... prevent unauthorized individuals from reading information on your system Version Sets the trap status to disabled or enabled with V1 or V2c The v2c protocol was proposed in late 1995 and includes enhancements to v1 that are universally accepted These include a get bulk command to reduce network management traffic when retrieving a sequence of MIB variables and a more elaborate set of error codes ...

Страница 96: ...4 54 ADSL ADSL Parameters We recommend leaving the Operation Mode at the default Automatic setting to automatically negotiate with remote DSLAM Parameter Description Operation Mode Automatic T1 413 Issue 2 G 992 1 G DMT G 922 2 G Lite ...

Страница 97: ...ADSL 4 55 Status The Status page displays ADSL status information ...

Страница 98: ... are two latency paths that may be used fast and interleaved For either path a forward error correction FEC scheme is employed to ensure higher data integrity For maximum noise immunity an interleaver may be used to supplement FEC Interleaved Path FEC Correction An interleaver is basically a buffer used to introduce a delay allowing for additional error correction techniques to handle noise Interl...

Страница 99: ...ns regular ADSL frames one of which is used to provide superframe synchronization identifying the start of a superframe Some of the remaining frames are also used for special functions Received Superframes Interleaved Number of interleaved superframes received Transmitted Superframes Interleaved Number of interleaved superframes transmitted Received Superframes Fast Number of fast superframes rece...

Страница 100: ...t allow you to register your VoIP Router on their system so that your can call friends family and business associates There are many VoIP service providers available It is up to you to decide which service provider is best for your needs Once you have decided on a provider you will need to get the following information Username Password SIP Domain Realm SIP Proxy IP SIP Proxy Port ...

Страница 101: ... 2 Enable Enable disable phone 1 and or 2 Phone Number Your phone number Display Name Your name often the same as your phone number SIP Domain From your VoIP provider e g sipcenter com or an IP address Realm From your VoIP provider Username From your VoIP provider Password From your VoIP provider ...

Страница 102: ...e user is already on the phone The user upon hearing the new call can put the original caller on hold and speak to the new caller When the user hasn t finished talking to the new caller he can resume his conversation with the original caller According to the SIP RFC a proxy server is An intermediary entity that acts as both a server and a client for the purpose of making requests on behalf of othe...

Страница 103: ...rar is a server that accepts REGISTER requests and places the information it receives in those requests into the location service for the domain it handles See the table below for a description of the parameters Parameter Description SIP Listen Port It is strongly recommended that you to leave the SIP port unchanged Default 5060 Proxy Setting Set the proxy settings Proxy IP IP address of your prox...

Страница 104: ... 1 User agent client UAC A client application that initiates the SIP request 2 User agent server UAS A server application that contacts the user when a SIP request is received and that returns a response on behalf of the user Typically an SIP end point is capable of functioning as both a UAC and a UAS but functions only as one or the other per transaction Phone standards vary internationally so it...

Страница 105: ...es support for call waiting Default Disabled Caller ID Presentation Check this check box to display the caller s number Default Disabled SupportUser Agent Header Enables or disables user agent header support Enabling this feature includes user agent information in the packet e g the caller s ID may be displayed Default Disabled Support Out of Band DTMF Check this check box to support out of band D...

Страница 106: ...ony Hook Flash Timer The hook flash timer is the length of time before the hook flash indicates a time out or call disconnect Default 800 milliseconds Telephony Tone Country Setting Select the country Voice Codec Configuration Set the voice codecs Available Codecs List of available codecs Selected Codecs List of selected codecs Parameter Description ...

Страница 107: ...port advanced settings on this page and click Save Settings The port advanced settings detailed above are quite technical Therefore we recommend leaving the above settings at the default values unless you have some specific reason for altering them ...

Страница 108: ...CONFIGURING THE VOIP ADSL ROUTER 4 66 Dialing Plans Configure the VoIP dialing plans on this page and click Save Settings Set the Phone Number and Connection Type on this page ...

Страница 109: ...VOIP 4 67 Quick Dialing Plans Configure the VoIP quick dialing plans on this page and click Save Settings On this screen you need to enter the Quick Dial Code Vanity and Number User Name ...

Страница 110: ...tatus of the VoIP router This page also shows the call logs See the table below for a description of the parameters Parameter Description Port Type Displays the port type i e FXS SIP URL Shows the SIP URL Registration Indicates whether the user has successfully registered or not Received Call Number of received calls Dialed Call Number of calls made Missed Call Number of missed calls Rejected Call...

Страница 111: ...ndor or form factor Enable UPnP by checking the Enable radio button in the screen above Don t forget to click Save Settings to save your changes UPnP allows the device to automatically join a network obtain an IP address convey its capabilities and learn about the presence and capabilities of other devices Note UPnP is disabled by default ...

Страница 112: ...uch as multimedia content and Voice over IP VoIP so it will not be interfered with by other data being sent over the network Based on 802 11e this feature can be turned on or off and you can choose the acknowledgement mode you want to use If you plan to stream multimedia content or use VoIP on your network the QoS feature should be enabled QoS Settings To ensure optimum voice quality your VoIP Rou...

Страница 113: ... Name Displays the name of the forwarding method i e Best Effort Assured Forwarding or Expedited Forwarding Description Briefly describes the forwarding method employed Priority Best Effort will have lowest priority as it is a basic connectivity service with no guarantees Expedited Forwarding will have highest priority It provides low delay low jitter and low loss delivery of packets Bandwidth All...

Страница 114: ...he Add traffic class button Parameter Description Rule Name Displays the rule name Traffic Description Shows the type of traffic i e VoIP traffic Map to Diffserv Displays the name of the forwarding method i e Best Effort Assured Forwarding or Expedited Forwarding Outgoing VC The outgoing virtual connection VC to which this traffic will be routed Configure Allows you to edit existing rules ...

Страница 115: ...he outgoing virtual connection VC to which this traffic will be routed See the table below for a description of the parameters Parameter Description Rule Name Enter the new rule name Traffic Type Select the traffic type Advanced Config Click Advanced Config to configure advanced settings Map to Forwarding Group Select the forwarding method Direct to VC Select the outgoing virtual connection VC to ...

Страница 116: ...affic type the forwarding method and the outgoing virtual connection VC to which this traffic will be routed See the table below for a description of the parameters Parameter Description Rule Name Enter the new rule name Local Address Enter the local address Remote Address Enter the remote address Traffic Type Select the traffic type Map to Forwarding Group Select the forwarding method Direct to V...

Страница 117: ...e Traffic Statistics screen shows the WAN outbound traffic statistics of all the Diffserv forwarding groups in the last 12 hours The screen is automatically updated every five minutes To manually update the screen now click Refresh ...

Страница 118: ... Dynamic DNS DDNS provides users on the Internet with a method to tie their domain name to the router or server DDNS allows your domain name to follow your IP address automatically by having your DNS records changed when your IP address changes ...

Страница 119: ...ynDNS or TZO com With a DDNS connection you can host your own web site email server FTP site and more at your own location even if you have a dynamic IP address Domain Name A series of alphanumeric strings separated by periods that maps to the address of the VoIP Router network connection and identifies the owner of the address Account Email Enter the name of your account Password Key Enter your p...

Страница 120: ...up Router Configuration and click NEXT to save your VoIP Router s configuration to a file named backup bin on your PC You can then check Restore from saved Configuration file backup bin to restore the saved backup configuration file To restore the factory settings check Restore router to Factory Defaults and click NEXT You will be asked to confirm your decision Click APPLY to proceed or CANCEL to ...

Страница 121: ...this screen to update the firmware to the latest version Download the file to your hard drive Then click Browse to find the file on your computer Select the firmware file and click Open Click BEGIN UPGRADE to start the upgrade process ...

Страница 122: ...R 4 80 Reset Perform a reset from this page Should your unit become unresponsive for any reason you can simply perform a reset from this page Performing a reset will reboot the device Your configuration settings will remain the same ...

Страница 123: ...STATUS 4 81 Status The Status screen displays WAN LAN connection status firmware and hardware version numbers as well as information on DHCP clients connected to your network ...

Страница 124: ...IP settings as well as DHCP Server and Firewall status INFORMATION Displays the number of attached clients the firmware versions the physical MAC address for each media interface and for the VoIP Router as well as the hardware version and serial number ATM PVC Displays ATM connection type and status Security Log Displays illegal attempts to access your network Save Click on this button to save the...

Страница 125: ...een the VoIP Router the external power supply and the wall outlet If the power indicator does not turn on when the power cord is plugged in you may have a problem with the power outlet power cord or external power supply However if the unit powers off after running for a while check for loose power connections power losses or surges at the power outlet If you still cannot isolate the problem then ...

Страница 126: ...any defective adapter or cable if necessary Network Connection Problems Cannot ping the VoIP Router from the attached LAN or the VoIP Router cannot ping any device on the attached LAN Verify that the IP addresses are properly configured For most applications you should use the VoIP Router s DHCP function to dynamically assign IP addresses to hosts on the attached LAN However if you manually config...

Страница 127: ... Check that you have a valid network connection to the VoIP Router and that the port you are using has not been disabled Check the network cabling between the management station and the VoIP Router Forgot or lost the password Press the Reset button on the rear panel holding it down for at least five seconds to restore the factory defaults Troubleshooting Chart Symptom Action ...

Страница 128: ...TROUBLESHOOTING A 4 ...

Страница 129: ...ntions For Ethernet connections a twisted pair cable must have two pairs of wires Each wire pair is identified by two different colors For example one wire might be red and the other red with white stripes Also an RJ 45 connector must be attached to both ends of the cable Cable Types and Specifications Cable Type Max Length Connector 10BASE T Cat 3 4 5 100 ohm UTP 100 m 328 ft RJ 45 100BASE TX Cat...

Страница 130: ...ntation when attaching the wires to the pins Figure B 1 RJ 45 Ethernet Connector Pin Numbers RJ 45 Port Ethernet Connection Use the straight through CAT 5 Ethernet cable provided in the package to connect the VoIP Router to your PC When connecting to other network devices such as an Ethernet switch use the cable type shown in the following table Attached Device Port Type Connecting Cable Type MDI ...

Страница 131: ...a Straight Through Wiring If the port on the attached device has internal crossover wiring MDI X then use straight through cable RJ 45 Pin Assignments Pin Number Assignment 1 Tx 2 Tx 3 Rx 6 Rx The and signs represent the polarity of the wires that make up each wire pair Straight Through Cable Pin Assignments End 1 End 2 1 Tx 1 Tx 2 Tx 2 Tx 3 Rx 3 Rx 6 Rx 6 Rx ...

Страница 132: ...CABLES B 4 Crossover Wiring If the port on the attached device has straight through wiring MDI use crossover cable Crossover Cable Pin Assignments End 1 End 2 1 Tx 3 Rx 2 Tx 6 Rx 3 Rx 1 Tx 6 Rx 2 Tx ...

Страница 133: ...different colors For example one wire might be red and the other red with white stripes Also an RJ 11 connector must be attached to both ends of the cable Each wire pair must be attached to the RJ 11 connectors in a specific orientation The following figure illustrates how the pins on the RJ 11 connector are numbered Be sure to hold the connectors in the same orientation when attaching the wires t...

Страница 134: ... 3 Line 1 Ring Red or Blue White 4 Line 1 Tip Green or White Blue 5 Line 2 Ring Yellow or Orange White 6 Not used 1 2 3 4 5 6 Blue White White Blue R1 T1 1 2 3 4 5 6 Red Green R1 T1R2 T2 Black Yellow 1 2 3 4 5 6 Blue White White Blue R1 T1R2 T2 White Orange Orange White 6x2 Jack 6x4 Jack 6x4 Jack T Tip R Ring ...

Страница 135: ...ety UL 1950 EN60950 TÜV CSA 22 2 No 950 IEEE 802 3 10 BASE T Ethernet IEEE 802 3u 100 BASE TX Fast Ethernet Modem Standards ITU G 992 1 G dmt ITU G 992 2 G lite ITU G 994 1 G handshake ITU T 413 issue 2 ADSL full rate LAN Interface 1 RJ 45 10 BASE T 100 BASE TX port Auto negotiates the connection speed to 10 Mbps Ethernet or 100 Mbps Fast Ethernet and the transmission mode to half duplex or full d...

Страница 136: ...jitter buffer Codecs supported G 7 11 U A law G 7 29 G 723 1 Dynamic IP Address Configuration DHCP DNS DDNS Firewall Client privileges hacker prevention and logging Stateful Packet Inspection Virtual Private Network PPTP IPSec pass through VPN pass through Internet Standards RFC 826 ARP RFC 791 IP RFC 792 ICMP RFC 768 UDP RFC 793 TCP RFC 783 TFTP RFC 1483 AAL5 Encapsulation RFC 1661 PPP RFC 1866 H...

Страница 137: ...the capabilities of the node to which it is connected Bandwidth The difference between the highest and lowest frequencies available for network signals Also synonymous with wire speed the actual speed of the data transmission along the cable Collision A condition in which packets transmitted over the cable interfere with each other Their interference makes both signals unintelligible Collision Dom...

Страница 138: ...wisted pair cable Fast Ethernet A 100 Mbps network communication system based on Ethernet and the CSMA CD access method Full Duplex Transmission method that allows two network devices to transmit and receive concurrently effectively doubling the bandwidth of that link IEEE Institute of Electrical and Electronic Engineers IEEE 802 3 Defines carrier sense multiple access with collision detection CSM...

Страница 139: ...g diode used or monitoring a device or network condition Local Area Network A group of interconnected computers and support devices Media Access Control MAC A portion of the networking protocol that governs access to the transmission medium facilitating the exchange of data between network nodes MIB An acronym for Management Information Base It is a set of database objects that contains informatio...

Страница 140: ...nally MDI so it can be connected with straight through twisted pair cable to any device having a crossover port MDI X Also referred to as a Daisy Chain port The RJ 45 10 100 Mbps port supports Auto MDI MDI X Switched Ports Ports that are on separate collision domains or LAN segments UTP Unshielded twisted pair cable ...

Страница 141: ......

Страница 142: ...Model Number ARV3515J A GP 150000007300J E032005 R01 F1 0 ...

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