Additional Information
29
En
Additional Information
Troubleshooting chart
Many
p
otential
pr
oblems can be
r
esolved by the owne
r
without calling a se
r
vice technician.
If something is w
r
ong with this
pr
oduct, check the following
befo
r
e calling you
r
autho
r
ized PIONEER deale
r
o
r
se
r
vice
cent
r
e.
General
The clock is not set to the correct time.
Did a
p
owe
r
failu
r
e occu
r
?
Reset the clock. (Refe
r
to
p
age 11)
When a button is pressed, the unit does not respond.
Set the unit to the
p
owe
r
stand-by mode and then tu
r
n it back
on.
If the unit still malfunctions,
r
eset it. (Refe
r
to
p
age 31)
No sound is heard.
Is the volume level set to “Min”?
A
r
e the head
p
hones connected?
A
r
e the s
p
eake
r
wi
r
es disconnected?
CD player
Playback does not start.
Playback stops in the middle or is not performed properly.
Is the disc loaded u
p
side down?
Does the disc satisfy the standa
r
ds?
Is the disc disto
r
ted o
r
sc
r
atched?
Playback sounds are skipped, or stopped in the middle of a
track.
Is the unit located nea
r
excessive vib
r
ations?
Is the disc ve
r
y di
r
ty?
Has condensation fo
r
med inside the unit?
Remote control
The remote control does not operate.
Is the AC
p
owe
r
lead of the unit
p
lugged in?
Is the batte
r
y
p
ola
r
ity co
rr
ect?
A
r
e the batte
r
ies dead?
Is the distance o
r
angle inco
rr
ect?
Does the
r
emote cont
r
ol senso
r
r
eceive st
r
ong light?
Tuner
The radio makes unusual noises continuously.
Is the unit
p
laced nea
r
the TV o
r
com
p
ute
r
?
Is the DAB/FM ae
r
ial
p
laced
pr
o
p
e
r
ly? Move the ae
r
ial away
f
r
om the AC
p
owe
r
lead if it is located nea
r
by.
DAB reception is poor.
Check the connections, and adjust the location and
p
osition
of ae
r
ial. Afte
r
that, execute Auto Scan function manually
(Refe
r
to
p
age 26).
If the
r
ece
p
tion envi
r
onment changed by
r
emoval, etc.,
execute Auto Scan function manually (Refe
r
to
p
age 26).
USB
Device cannot be detected.
Is the
r
e any MP3/WMA file available?
Is the device
pr
o
p
e
r
ly connected?
Is it an MTP device?
Does the device contain AAC file only?
Playback does not start.
Is it a co
p
y
r
ight
pr
otected WMA file?
Is it a false MP3 file?
iPod and iPhone
No sound is produced. No image appears on the TV/monitor.
The iPod o
r
iPhone is not
p
laying.
The iPod o
r
iPhone is not
pr
o
p
e
r
ly connected to the unit.
Is the AC
p
owe
r
lead of the unit
p
lugged in?
The video cable is not
pr
o
p
e
r
ly connected.
The TV/monito
r
’s in
p
ut selection is not
pr
o
p
e
r
ly set.
Audio f
r
om the iPod/iPhone cannot be hea
r
d via the
head
p
hones connected to the unit.
iPod or iPhone will not charge.
The iPod o
r
iPhone is not making full contact with the
connecto
r
.
Using iPod (3
r
d
gene
r
ation).
The iPod o
r
iPhone is not su
pp
o
r
ted. Refe
r
to
Supported iPod,
iPhone and iPad models:
on
p
age 17 fo
r
com
p
atible models.
“This accessory is not made to work with iPhone” or “This
accessory is not supported by iPhone” appears on iPhone
screen.
The iPhone batte
r
y is low. Please cha
r
ge the iPhone.
iPhone is not
pr
o
p
e
r
ly docked.
NETWORK feature
Cannot access the network.
The LAN cable is not fi
r
mly connected. Fi
r
mly connect the
LAN cable (
p
age 10).
The
r
oute
r
is not switched on. Switch on the
r
oute
r
.
Inte
r
net secu
r
ity softwa
r
e is cu
rr
ently installed in the
connected com
p
onent. The
r
e a
r
e cases whe
r
e a com
p
onent
with Inte
r
net secu
r
ity softwa
r
e installed cannot be accessed.
The audio com
p
onent on the netwo
r
k which has been
switched off is switched on. Switch on the audio com
p
onent
on the netwo
r
k befo
r
e switching on this
r
eceive
r
.
Playback does not start while ‘Please Wait’ continues to be
displayed.
The com
p
onent is cu
rr
ently disconnected f
r
om this
r
eceive
r
o
r
the
p
owe
r
su
pp
ly. Check whethe
r
the com
p
onent is
pr
o
p
e
r
ly
connected to this
r
eceive
r
o
r
the
p
owe
r
su
pp
ly.
The PC or Internet radio is not properly operated.
The co
rr
es
p
onding IP add
r
ess is not
pr
o
p
e
r
ly set. Switch on
the built-in DHCP se
r
ve
r
function of you
r
r
oute
r
, o
r
set u
p
the
netwo
r
k manually acco
r
ding to you
r
netwo
r
k envi
r
onment
(
p
age 21).
The IP add
r
ess is being automatically configu
r
ed. The
automatic configu
r
ation
pr
ocess takes time. Please wait.
The audio files stored on components on the network, such
as a PC, cannot be played back.
Windows Media Playe
r
11 o
r
Windows Media Playe
r
12 is not
cu
rr
ently installed on you
r
PC. Install Windows Media Playe
r
11 o
r
Windows Media Playe
r
12 on you
r
PC.
Audio files we
r
e
r
eco
r
ded in fo
r
mats othe
r
than MP3, WAV
(LPCM only), MPEG-4 AAC, FLAC, and WMA. Play back audio
files
r
eco
r
ded in MP3, WAV (LPCM only), MPEG-4 AAC, FLAC,
o
r
WMA. Note that some audio files
r
eco
r
ded in these fo
r
mats
may not be
p
layed back on this
r
eceive
r
.
Audio files
r
eco
r
ded in MPEG-4 AAC o
r
FLAC a
r
e being
p
layed
back on Windows Media Playe
r
11 o
r
Windows Media Playe
r
12. Audio files
r
eco
r
ded in MPEG-4 AAC o
r
FLAC cannot be
p
layed back on Windows Media Playe
r
11 o
r
Windows Media
Playe
r
12. T
r
y using anothe
r
se
r
ve
r
. Refe
r
to the o
p
e
r
ation
manual su
pp
lied with you
r
se
r
ve
r
.
The com
p
onent connected to the netwo
r
k is not
pr
o
p
e
r
ly
o
p
e
r
ated.
- Check whethe
r
the com
p
onent is affected by s
p
ecial
ci
r
cumstances o
r
is in the slee
p
mode.
- T
r
y
r
ebooting the com
p
onent if necessa
r
y.
X-HM70_DAB_En.book 29 ページ 2011年8月10日 水曜日 午後2時9分