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If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorised Pioneer service facility.
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→
Power off mode is on.
– Press any button on this product to
release the mode.
The screen is covered by a caution
message and the video cannot be shown.
→
The handbrake lead is not connected or
the handbrake is not applied.
– Connect the handbrake lead correctly,
and apply the handbrake.
→
The handbrake interlock is activated.
– Park your vehicle in a safe place and
apply the handbrake.
The icon
is displayed, and operation is
impossible.
→
The operation is not compatible with
the video configuration.
iPod cannot be operated.
→
The iPod is frozen.
– Reconnect the iPod with the USB
interface cable for iPod/iPhone.
– Update the iPod software version.
→
An error has occurred.
– Reconnect the iPod with the USB
interface cable for iPod/iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPod software version.
→
Cables are not connected correctly.
– Connect the cables correctly.
Sound from the iPod cannot be heard.
→
The audio output direction may switch
automatically when the Bluetooth and
USB connections are used at the same
time.
– Use the iPod to change the audio
output direction.
Dialling is impossible because the touch
panel keys for dialling are inactive.
→
Your phone is out of range for service.
– Retry after re-entering the range for
service.
→
The connection between the mobile
phone and this product cannot be
established.
– Perform the connection process.
→
Of the two mobile phones connected to
this product at the same time, if the first
phone is dialling, ringing or a call is in
progress, dialling cannot be performed
on the second phone.
– When the operation on the first of the
two mobile phones is completed, use
the switch devices key to switch to the
second phone and then dial.
When problems occur with this product, an
error message appears on the display.
Appendix
Troubleshooting
Common problems
Problems with the AV screen
Problems with the phone screen
Error messages
