•
Incorrect operation is often mistaken for trouble or malfunction. If there is something wrong with this player, check
the symptoms below.
•
Sometimes the trouble lie in another component connected to this player. Inspect the component and electrical
appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
•
The player may not operate properly due to static electricity or other external influences. In such cases, normal
operation may be restored by unplugging the power cord then plugging it back in.
Problem
Possible causes and solutions
Difference in volume between DVD
and CD.
•
The volume may sound different due to differences in how the signals are
recorded on the disc.
Disc cannot be played or disc tray
opens automatically.
•
If the disc is dirty, wipe the dirt off the disc (page page 9).
•
Set the disc with the printed side facing up.
•
Check the disc’s region number, and if the number is compatible for
playback on the player (page 5). Only the discs with the appropriate
region number or “ALL” can be played.
The power turns off automatically.
•
If
Auto Power Off
is set to
On
, the power turns off automatically if no
operation has done for over 30 minutes (above).
Picture is stretched, or aspect ratio
cannot be changed.
•
Refer to the TV’s operating instructions and set the TV’s aspect ratio
properly.
•
Set
TV Screen
properly (page 7).
Picture is disturbed or dark during
playback.
•
When the player and the TV are connected via a video deck, “analog
copy protect function” may cause the picture being played on the video
deck not to display properly. Connect the player and TV directly.
•
Set the TV system properly. The factory default setting is
AUTO
. If the
picture is distorted, switch the TV system to the one used in your country
or region (
NTSC
or
PAL
) (page 9).
96 kHz/88.2 kHz digital audio
signals are not output from the
COAXIAL DIGITAL AUDIO OUT
terminals.
•
Set
96 kHz PCM Out
to
96kHz
>
48kHz
.
•
The 96 kHz/88.2 kHz digital audio signals of copyrightprotected discs
cannot be output.
Folder or file names are not
recognized.
•
This player can recognize up to 299 folders on one disc and 648 files
within one folder. Depending on the folder structure, however, the player
may not be able to recognize certain folders or files.
Folder or file names are not
displayed or properly displayed
•
Only 1-byte alphanumeric characters can be displayed. Folder and file
names including characters other than 1-byte alphanumeric characters
may be displayed for example as F_007 or FL_001, and the characters
may be garbled.
Much time is required to play
JPEG files.
•
The player may take longer to display large files.
Black bars are displayed when
playing JPEG files.
•
Black bars may be displayed along the top and bottom or sides when
JPEG files with different aspect ratios are played.
Troubleshooting
When a USB device is connected
Problem
Possible causes and solutions
USB device is not recognized.
•
Turn the power off, then disconnect and reconnect the USB device.
•
This player does not support USB hubs. Connect the USB device directly.
•
This player only supports USB mass storage class devices.
•
This player supports portable flash memory and digital audio playback
devices.
•
Only the FAT16 and FAT32 file systems are supported. Other file systems
(exFAT, NTFS, etc.) are not supported.
•
If the USB device is equipped with an AC adapter, use the USB device
with the AC adapter connected.
•
Some USB devices may not be recognized properly.
File cannot be played.
•
Copyright-protected files cannot be played.
•
Files stored on a computer cannot be played.
•
It may not be able to play some files.
Folder or file names are not
displayed or properly displayed.
•
The maximum displayable number of characters for the folder and file
names on the
Disc Navigator
is 14.
Folder or file names are not
displayed in alphabetical order.
•
The order of the folder and file names displayed on the
Disc Navigator
is dependant on the time and date when the folders or files were created
on the USB device.
Much time is required to
recognized the USB device.
•
It may take longer to load data when a large capacity USB device is
connected (this could take several minutes).
When connected to an HDMI compatible device
Problem
Possible causes and solutions
Picture is not displayed.
•
Restore
HDMI Resolution
to the default setting (
720x480p
/
720x576p
)
(page 7).
•
With some cables, 1080p video signals cannot be output.
Multichannel audio signals are
not output.
•
Set
HDMI Out
to
Auto
(page 7).
Control function does not work.
•
Use a High Speed HDMI
®
cable.
•
Set
Control
to
On
on the player (page 7).
•
The control function does not work with devices of other brands. Even
when connected to a Pioneer product compatible with the
Control
function, some of the functions may not work.
The message CEC200 appears.
•
When the
Disc Navigator
is selected using the Flat Screen TV’s remote
controller and the player is turned off, the message
CEC200
will be
displayed. This is not a malfunction.
Turn on the player to use the function.
The player turns on or off
automatically.
•
The player may turn on together with the TV connected to
HDMI OUT
terminal. If you do not want them to turn on at the same time, set
Control
to
Off
(page 7).
The input of the connected TV or AV
system is switched to the player’s
automatically.
•
The input of the TV and AV system (AV receiver or amplifier, etc.)
connected to the
HDMI OUT
terminal may be automatically switched to
the player when playback starts on the player or the menu screen (
HOME
MENU
, etc.) is displayed. If you do not want the connected TV and AV
system (AV receiver or amplifier, etc.) affected by the player’s operation,
set
Control
to
Off
(page 7).
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