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English
Troubleshooting
Check the following information before sending the product in for repairs.
Symptom
Cause
Action
An error occurred during the
display and operation of this
product.
The microcomputer in this
product is malfunctioning.
Press the reset button.
“Part Names”
A file that should have been
saved cannot be found.
If there is insufficient space in
the storage areas of the microSD
card, the files will be overwritten
in order from the oldest files.
We recommend that you back up
any important files you want to
keep.
“Backing Up Recorded
Files”
An accident occurred during
driving, but a video file wasn’t
saved.
The sensitivity of impact
detection may not be
appropriate.
Adjust the sensitivity of the
sensors to use for detection.
““Product Settings” -
“Configurable Features”
-
“Recording Setting”-
“G-Sensor”
There’s no sound when I play a
video file.
The sound recording setting may
be OFF.
Check the sound recording
setting again.
““Product Settings” -
“Configurable Features”
-
“Recording Setting”-
“Microphone”
An error occurred during the
display and operation of this
product.
The microcomputer in this
product is malfunctioning.
Press the reset button.
“Part Names”
