PictureTel LIVE GATEWAY 3.1, Руководство по установке

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Possible Solutions:
•
Start LiveManager application.
•
Add LiveGateway server network information to
LiveManager network topology.
•
Configure LiveManager via the LiveGateway
configuration utility.
Problem: LiveGateway Online, But Can't Make Or Receive Calls
Use the following checklist to quickly identify and resolve this problem.
Probable Causes:
•
ISDN line inactive.
•
ISDN configuration error.
•
ISDN software error.
What You Should
Check and/or Verify:
•
Look in the LiveGateway log to see the ISDN status.
•
Collect ISDN installation information, switch type,
number type, number plan, SPIDs and MSN
information.
•
Does the ISDN configuration information match the
line provisioning information?
•
Are you able to verify line in "known good" system?
Possible Solutions:
•
If ISDN link is DOWN, verify wiring. Otherwise,
contact phone company.
•
Consult manual for default ISDN switch settings.
Problem: Can Call Out To WAN, Can't Call In
Use the following checklist to quickly identify and resolve this problem.
Probable Causes:
•
Improperly configured MSN or SPIDs.
•
Caller is trying the wrong number.
What You Should Check
and/or Verify:
•
Verify that your MSN or SPID information matches
what is provided by the phone company.
•
Verify that you can call into the line when plugged
into a "known good" system.