PXI/PXIe 2-POLE HIGH DENSITY MATRIX (40/42-588)
Page 6.1
pickering
SECTION 6 - TROUBLE SHOOTING
BRIC
INTEGRATED PXI MATRIX SYSTEM WITH BIRST™ (40-560A)
Page 6.1
pickering
SECTION 6 - TROUBLE SHOOTING
INSTALLATION PROBLEMS
The Plug & Play functionality of Pickering switching products generally ensures trouble-free installation.
If you do experience any installation problems you should first ensure that all modules are properly seated in
their slots. Improperly mated products may go undetected by the operating system, or may be detected as a
product of an unknown type. They can also cause the computer to freeze at various stages in the boot sequence.
If your system employs a remote control interface you should check the integrity of all remote control interface
links. When the system is powered up, and during Windows start-up, you should expect to see periodic activity
on the remote control interface RX/TX (yellow) indicators, clearing to leave only the PWR/LNK (green) LEDs
illuminated. The RX/TX indicators should show activity when you attempt to access a card.
DIAGNOSTIC UTILITY
The Pickering Diagnostic Utility (accessible through the Programs>>Pickering>>PXI Utilities menu) generates
a diagnostic report of the system’s PCI configuration, highlighting any potential configuration problems. Specific
details of all installed Pickering switch cards are included. All the installed Pickering switch cards should be listed
in the “Pilpxi information” section - if one or more cards is missing it may be possible to determine the reason by
referring to the PCI configuration dump contained in the report, but interpretation of this information is far from
straightforward, and the best course is to contact Pickering support:
, if possible
including a copy of the diagnostic report.
In the “VISA information” section, if VISA is not installed its absence will be reported. This does not affect
operation using the Direct I/O driver, and is not a problem unless you wish to use VISA. VISA is a component of
National Instruments LabWindows/CVI and LabVIEW, or is available as a standalone environment.
If VISA is present and is of a sufficiently recent version, the section “Pipx40 information” should present a listing
similar to “Pilpxi information”.
Please note that the Diagnostic Utility cannot access cards if they are currently opened by some other application,
such as the Test Panels or Terminal Monitor.
SECTION 6 - TROUBLE SHOOTING
Refer to the Warnings and Cautions at the front of this manual
SWITCHING SYSTEM TEST TOOLS
Please refer to Section 7 - Maintenance Information.
