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Maintenance and troubleshooting
108770_en_01
PHOENIX CONTACT
4.2
Cleaning the printhead
Cleaning periods
After a certain amount of material flow, a message on the display indicates that the print-
head should be cleaned (see
“Setting the cleaning interval”
Figure 4-1
Printhead line
During printing, impurities can collect on the printhead and reduce the print quality.
Switch off the device.
•
Make sure that the printing unit has cooled down.
•
Remove the material and the ink ribbon from the printer.
•
Clean the printhead line (1) with a cotton bud soaked in alcohol. You can also use a
cleaning stick (CLEANING STICK, 5146697).
•
Let the printhead dry for 2 to 3 minutes.
1
WARNING: Risk of burns
During operation, the printhead can get hot. Allow the printhead to cool down before you
change the ink ribbon or clean the printhead line.
NOTE: Damage to the printhead
Do not use sharp items (knives, screwdrivers etc.) to clean the printhead
The printhead has a protective layer in the lower front area. Do not touch this protective
layer with your hand.
Do not touch the printhead line with your hand.