Phoenix Contact 1136419, Руководство пользователя, Страница: 108 / 130

RFC 4072R
108 / 128
PHOENIX CONTACT 110146_en_00
11.2 Device defects and repairs
Repairs may only be carried out by Phoenix Contact.
• Send defective devices back to Phoenix Contact for repair or to receive a replacement
device.
• We strongly recommend using the original packaging to return the product.
• Include a note in the packaging indicating that the contents are returned goods.
• If the original packaging is no longer available, observe the following points:
– Observe the humidity specifications and the temperature range specified for trans -
port (see Section 14.2 ).
– If necessary, use dehumidifying agents.
– Use suitable ESD packaging to protect components that are sensitive to electro -
static discharge.
– Secure any loose parts.
– Make sure that the packaging you select is large enough and sufficiently thick.
– Only use plastic bubble wrap sheets as wadding.
– Attach warnings to the transport packaging so that they are clearly visible.
– Please be aware that the delivery note is to be placed inside the package if the
package is sent within the same country. If the package is being sent abroad, the
delivery note must be placed inside a delivery note pocket and attached to the out -
side so that it is clearly visible.