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9.Troubleshooting & FAQs
Horizontal flicker appears
•
Adjust the image using the “Auto”
function in OSD Main Controls.
•
Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image appears blurred, indistinct or too
dark
•
Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
•
Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most
cases, the "burn-in" or "after-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
•
Always activate a moving screen
saver program when you leave your
monitor unattended.
•
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
•
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The
damage mentioned above is not
covered under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
•
Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
•
The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
*
The "power on" light is too strong and
is disturbing
•
You can adjust “power on” light using
the power LED Setup in OSD main
Controls.
For further assistance, refer to the
Service contact information listed in
Regulation & Service Information Manual
and contact Philips customer service
representative.
*
Functionality different according to
display.
9.2 General FAQs
Q1:
When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.:
Recommended resolution for this
monitor: 1920 x 1080.
•
Unplug all cables, then connect your
PC to the monitor that you used
previously.
•
In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display
icon. Inside the Display Control
Panel, select the 'Settings' tab. Under
the setting tab, in box labelled
