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8. Customer care and warranty

Proximity of Pixel Defects 

Because pixel and sub pixels defects of the 

same type that are near to one another 

may be more noticeable, Philips also 

specifies tolerances for the proximity of 

pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or 

replacement due to pixel defects during 

the warranty period, a TFT Monitor panel 

in a Philips flat panel monitor must have 

pixel or sub pixel defects exceeding the 

tolerances listed in the following tables.

Three adjacent lit sub pixels (one white 

pixel).

 Note

A red or blue bright dot must be more 

than 50 percent brighter than neighboring 

dots while a green bright dot is 30 percent 

brighter than neighboring dots.

Black Dot Defects 

Black dot defects appear as pixels or sub 

pixels that are always dark or 'off'. That is, 

a dark dot is a sub-pixel that stands out on 

the screen when the monitor displays a 

light pattern. These are the types of black 

dot defects.

Содержание S Line 242S9

Страница 1: ...www philips com welcome S Line 242S9 EN User manual 1 Customer care and warranty 21 Troubleshooting FAQs 23 ...

Страница 2: ... Base Assembly for VESA Mounting 10 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 Adaptive Sync 14 5 Designs to prevent computer vision syndrome CVS 15 6 Technical Specifications 16 6 1 Resolution Preset Modes 19 7 Power Management 20 8 Customer care and warranty 21 8 1 Philips Flat Panel Monitors Pixel Defect Policy 21 8 2 Customer Care Warranty 24 9 Troubleshooting FAQs 25 9 1...

Страница 3: ...ult in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If ...

Страница 4: ...xtreme cold In order to maintain the best performance of your monitor and use it for a longer lifetime please use the monitor in a location that falls within the following temperature and humidity ranges Temperature 0 40 C 32 104 F Humidity 20 80 RH Important information for Burn in Ghost image Always activate a moving screen saver program when you leave your monitor unattended Always activate a p...

Страница 5: ...e accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows Note This icon indicates important information and tips that help you make better use of your computer system Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data Warning This icon indicates the poten...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...io Power HDMI USB A B DVI VGA Register your product and get support at www philips com welcome Quick Start S Line 242S9 Different according to region Install the base 242S9AL 242S9JAL 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 242S9AL 242S9JAL 2 Hold the stand with both hands 1 Use a screwdriver to tighten the assembly screws and secure the ...

Страница 8: ...he base to the stand tightly 3 Gently attach the stand to the VESA mount area until the latch locks the stand 2 1 3 Connecting to your PC 242S9AL 2 1 4 6 7 3 5 1 AC power input 2 HDMI input 3 DVI input 4 VGA input 5 Audio input 6 Audio out 7 Kensington anti theft lock 242S9JAL Fast Charger 7 8 9 1 2 3 4 5 6 10 1 AC power input 2 DisplayPort input 3 HDMI input 4 VGA input 5 Audio input 6 Audio out ...

Страница 9: ...lays an image installation is complete 4 USB charging This display has USB ports capable of standard power output including some with USB Charging function identifiable with power icon You can use these ports to charge your Smart phone or power your external HDD for example The display must be powered ON at all times to be able to use this function Warning USB 2 4Ghz wireless devices such as wirel...

Страница 10: ...at the front bezel of the monitor to move the cursor and press OK button to confirm the choice or change The OSD Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on 2 2 Operating the monitor Description of the control buttons 7 6 2 5 4 3 1 Switch monitor s power ON and OFF A...

Страница 11: ...een 4 3 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 0 100 0 100 0 100 On Off Yes No Native 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off EasyRead Office Photo Movie Game Economy LowBlue Mode Off On Off On Off 1 8 2 0 2 2 2 4 2 6 0 100 Audio In HDMI DisplayPort 242S9JAL 242S9JML Volume On Off Stand Alone On Off On Off On Off Sharpness 0 100...

Страница 12: ...ing the angle of the monitor Grasp only the bezel 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 242S9AL 242S9JAL 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 242S9AL 242S9JAL 2 Loosen the assembly screws then detach the ...

Страница 13: ...ote This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 100mm 100mm 100mm 100mm 242S9AL 242S9JAL 242S9JML 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 deg...

Страница 14: ...layed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 242S9AL 242S9JAL 242S9JML 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among EasyRead Office Photo Movie Game Econ...

Страница 15: ...ge shortwave length blue light rays from LED displays can cause eye damage and affect vision over time Developed for wellbeing Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then p...

Страница 16: ...ames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 11 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 S...

Страница 17: ...een use is likely to be better than a 15 minute break every two hours Looking at something varying distances after a long period focusing on the screen Gently closing and rolling your eyes to relax Conscious blinking often while working Gently stretch your neck and slowly tilt your head forward backward side for pain relief 3 Ideal working posture Reposition your screen to appropriate height and a...

Страница 18: ...5 kHz Flicker Free YES sRGB YES LowBlue Mode YES EasyRead YES Adaptive Sync YES Connectivity Signal Input Source VGA HDMI DVI 242S9AL 242S9JML DisplayPort 242S9JAL 242S9JML Connectors 1 x VGA 1 x HDMI 1 4 HDCP 1 4 1 x DVI 242S9AL 242S9JML 1 x DisplayPort 1 2 HDCP 1 4 242S9JAL 242S9JML 1 x Audio in 1 x Audio out 1 x USB B upstream 242S9JAL 242S9JML 2 x USB A downstream with x 1 fast charge BC 1 2 2...

Страница 19: ... at 230VAC 50Hz Normal Operation 17 7 W typ 17 9 W typ 18 0 W typ Sleep Standby mode 0 3 W 0 3 W 0 3 W Off mode 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 50Hz AC Input Voltage at 230VAC 50Hz Normal Operation 60 41 BTU hr typ 61 09 BTU hr typ 61 43 BTU hr typ Sleep Standby mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1...

Страница 20: ...HxD 242S9AL 242S9JAL 616 x 420 x 124 mm 242S9JML 730 x 420 x 139 mm Weight Product with stand 242S9AL 3 19 kg 242S9JAL 3 43 kg 242S9JML 4 85 kg Product without stand 242S9AL 2 77 kg 242S9JAL 3 01 kg 242S9JML 3 09 kg Product with packaging 242S9AL 5 07 kg 242S9JAL 5 31 kg 242S9JML 7 15 kg Operating Condition Temperature range operation 0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pr...

Страница 21: ... 35 16 800 x 600 56 25 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 08 800 x 600 72 19 47 73 832 x 624 74 55 48 36 1024 x 768 60 00 56 48 1024 x 768 70 07 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 60 1280 x 960 60 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 83 89 1920 x 1080 74 97 HDMI DP Note Please notice that your ...

Страница 22: ...4 3 W max White Sleep Standby mode OFF No No 0 3 W White blink Off mode OFF 0 3 W OFF 242S9JAL Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 17 9 W typ 59 2 W max White Sleep Standby mode OFF No No 0 3 W White blink Off mode OFF 0 3 W OFF 242S9JML Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 17 9...

Страница 23: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 24: ... in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Страница 25: ...otal bright dot defects of all types 2 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 3 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Страница 26: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Страница 27: ...ck to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting s...

Страница 28: ...above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on l...

Страница 29: ...l all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface side This may affect your warranty conditions Q7 How should I clean the LCD sur...

Страница 30: ... in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate ...

Страница 31: ...29 9 Troubleshooting FAQs Q14 Where can I find Important Information manual mentioned in EDFU Ans Important Information manual can be download on the Philips website support page ...

Страница 32: ...e responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M9242SJE1T ...

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