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www.philips.com/welcome

274E5

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Содержание Philipsl274E5QHSB

Страница 1: ...www philips com welcome 274E5 EN User manual 1 Customer care and warranty 28 Troubleshooting FAQs 33 ...

Страница 2: ...k introduction 9 3 Image Optimization 10 3 1 SmartImage Lite 10 3 2 SmartContrast 11 3 3 Philips SmartControl Lite 11 4 Technical Specifications 17 4 1 Resolution Preset Modes 21 5 Power Management 22 6 Regulatory Information 23 7 Customer care and warranty 29 7 1 Philips Flat Panel Monitors Pixel Defect Policy 29 7 2 Customer Care Warranty 31 8 Troubleshooting FAQs 34 8 1 Troubleshooting 34 8 2 S...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Страница 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Страница 6: ...ips ADPC1965 274E5QHAW QHAB Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into the base column 1 Gently attach the base to the base column until the latch locks the base 2 Use your fingers to tighten the screw located at the bottom of the base ...

Страница 7: ... 274E5QHSB 1 2 3 6 5 4 1 2 3 AC DC power input VGA input HDMI input HDMI or MHL input option HDMI audio output Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your mo...

Страница 8: ...ay format Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected Standard Internet and Game Model 274E5QHAB 274E5QHAW 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Return to previous OSD level Adjust the speaker volume Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected Standard...

Страница 9: ...rmance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Model 274E5QSB Model 274E5QHSB 274E5QHAB 274E5QHAW Basic and simple instruction on the control keys In the OSD shown above you can press buttons at the front bezel of the monitor to move the cursor and press OK button to confirm the choice or cha...

Страница 10: ...VI available for selective models HDMI available for selective models MHL HDMI available for selective models SmartResponse available for selective models SmartContrast Over Scan available for selective models Pixel Orbiting available for selective models Volume available for selective models Wide Screen 4 3 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 1...

Страница 11: ...ion How does it work how do I connect Connect the Optional MHL cable to the mini USB port on the mobile device side and the MHL HDMI marked port on the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to he...

Страница 12: ...uce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers 3 Image Optimization 3 1 SmartImage Lite What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with...

Страница 13: ...iewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content you are ...

Страница 14: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 15: ...or sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 Quick View loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view butt...

Страница 16: ...sktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the right click context menu Enable Task Tray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Lite A right click on the task tray icon displays the menu...

Страница 17: ...e will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will ...

Страница 18: ...ght clicking on the SmartControl Lite icon from the task tray Left Click will launch the application The task tray has five entries Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the user to PDI Landing and checks the user s version against the most current available About Displays detai...

Страница 19: ...requency 30kHz 83kHz MHL 1080P 30Hz sRGB YES Connectivity Signal Input 274E5QSB VGA Analog DVI Digital HDCP 274E5QHSB 274E5QHAB 274E5QHAW VGA Analog HDMI Digital HDCP MHL HDMI Digital HDCP Audio In Out 274E5QHAB 274E5QHAW PC audio in Earphone out 274E5QHSB HDMI audio out Input Signal Separate Sync Sync on Green Convenience User Convenience 274E5QSB 274E5QHSB 274E5QHAB 274E5QHAW OSD Languages Engli...

Страница 20: ... External 100 240VAC 50 60Hz 274E5QHAB 274E5QHAW Power On Mode 31 7W typ 45W max Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 622 x 470 x 237 mm Product without stand WxHxD 622 x 375 x 49 mm Weight Product with stand 5 1 kg Product without stand 4 875 kg Product with packa...

Страница 21: ...GOAST SEMKO TCO Certified ETL BSMI ISO9241 307 Cabinet Color 274E5QHAW white 274E5Q Black Black Cherry or other color options as applicable in your region Finish Glossy Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to downl...

Страница 22: ...7 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality ...

Страница 23: ...31 1 W typ White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 274E5QHSB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 31 7 W typ White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 274E5QHAB 274E5QHAW Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 31 7 W t...

Страница 24: ... low as normal household background levels Workload ergonomics to ensure a good physical environment Some of the Environmental features of TCO Certified Displays Production facilities have an Environmental Management System EMAS or ISO 14001 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as c...

Страница 25: ...aration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 2010 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61...

Страница 26: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Страница 27: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Страница 28: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Страница 29: ...息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 EU Energy Label The European Energy Label informs you on the energy efficiency class of this product The greener the energy efficiency class of this product is the lower the energy it consumes On the label you can find the energy efficiency cl...

Страница 30: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Страница 31: ...due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Страница 32: ... 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 632...

Страница 33: ...A Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer care ...

Страница 34: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Страница 35: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Страница 36: ...dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips ...

Страница 37: ...enter can re set it for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920x1080 60Hz Unplug all cables then connect your PC to the monitor that you used previo...

Страница 38: ... range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color Note A measurement of the color of ...

Страница 39: ...e has not entered standby sleep mode If it has then you will see a notification message on the display Once the mobile device wakes up the monitor s display will wake and show the images You may need to make sure that the correct input is selected if in between you have used or connected any other device Q2 Why is the image on the monitor display of poor quality My mobile device looks far better A...

Страница 40: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M5274E1T ...

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