Troubleshooting
93
Troubleshooting
The phone does
not switch on
Remove and reinstall the
battery (see page 1). Then
charge the phone until the
battery icon has stopped
flashing. Finally, unplug from
the charger and try to switch
the mobile on.
The display
shows
BLOCKED
when you switch
on
Somebody tried to use your
phone but didn’t know the
PIN code nor the unblocking
code (PUK). Contact your
service provider.
The
and
symbols are not
displayed
The network connection is
lost. Either you are in a radio
shadow (in a tunnel or between
tall buildings) or you are
outside the network coverage
area. Try from another place or
contact your network operator
for assistance/information
about the network.
The display
doesn’t respond
(or the display
responds slowly)
to key presses
The display responds more
slowly
at
very
low
temperatures. This is normal
and does not affect the
operation of the phone. Take
the phone to a warmer place
and try again.
In other cases please contact
your phone supplier.
Your phone
doesn’t return
to the idle
screen
Press and hold
c
, or switch
off the phone, check that the
SIM card and the battery are
installed correctly, and switch
it on again.
Your phone
doesn’t display
the phone
numbers of
incoming calls
This feature is network and
subscription dependent. If the
network doesn’t send the
caller’s number, the phone will
display
Call 1
instead. Contact
your operator for detailed
information on this subject.
Philips855_GB_MKG_4311 255 58331.book Page 93 Mercredi, 17. décembre 2003 4:32 16