20
8 Trouble
shooting
Warning
•
Risk of electric shock. Never remove the
casing of the product.
To keep the warranty valid, never try to
repair the product yourself.
If you have problems using this
product, check the following points
before you request service. If you
still have a problem, get support at
www.philips.com/support.
Main unit
The buttons on this product do not
work.
•
Disconnect this product from the
power supply for a few minutes,
then reconnect.
Sound
No sound from the speakers of this
product.
•
Connect the audio cable from this
product to your TV or other devices.
However, you do not need a
separate audio connection when:
•
the product and TV are
connected through
HDMI ARC
connection, or
•
a device is connected to the
HDMI IN
connector on this
product.
•
Reset this product to its factory
settings.
•
On the remote control, select the
correct audio input.
Standby power management
•
When the product remains inactive
for 15 minutes, it automatically
switches to standby or networked
standby.
•
The power consumption in standby
or networked standby is less than
0.5W.
•
To deactivate Bluetooth connection,
press and hold the Bluetooth
button on the remote control.
•
To activate Bluetooth connection,
enable Bluetooth connection on
your Bluetooth device, or enable
Bluetooth connection via the NFC
tag (if available).
EN
