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E line

276E9

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Customer care and warranty

Troubleshooting & FAQs

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Содержание E line 276E9QJAB

Страница 1: ...www philips com welcome E line 276E9 EN User manual 1 Customer care and warranty 20 Troubleshooting FAQs 24 ...

Страница 2: ...g the monitor 7 2 3 Remove the Base Assembly for VESA Mounting 9 3 Image Optimization 10 3 1 SmartImage 10 3 2 SmartContrast 12 4 FreeSync 13 5 Technical Specifications 14 5 1 Resolution Preset Modes 18 6 Power Management 19 7 Customer care and warranty 20 7 1 Philips Flat Panel Monitors Pixel Defect Policy 20 7 2 Customer Care Warranty 23 8 Troubleshooting FAQs 24 8 1 Troubleshooting 24 8 2 Gener...

Страница 3: ...itor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Service contact in...

Страница 4: ...sive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to the maintenance center Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold In order to m...

Страница 5: ...uctions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows Note This icon indicates important inform...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...of Koninklijke Philips N V used under license Contents Monitor drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明保留备用 Monitor Register your product and get support at www philips com welcome Quick Start 276E9 E line Different according to region Note 276E9QJA 276E9QDS 276E9QHS 276E9QS Use only the AC DC adapter model Philips ADPC1936 Install base stand 1 Place the monitor fa...

Страница 8: ...4 4 2 AC DC power input HDMI audio out VGA input HDMI input Kensington anti theft lock 276E9QS 1 4 2 1 2 3 3 1 AC DC power input 2 VGA input 3 DVI input 4 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug...

Страница 9: ...wBlue Mode Return to previous OSD level Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 276E9QJA 276E9QDS 276E9QHS 276E9...

Страница 10: ... 276E9QHS Pixel Orbiting Wide Screen 4 3 0 100 0 100 Sharpness 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 Native 5000K 6500K 7500K 8200K 9300K 11500K 276E9QJA 276E9QDS 276E9QHS Native 6500K 9300K 276E9QS Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off SmartFrame 276E9QJA 276E9QDS 276E9QHS On Off 1 8 2 0 2 2 2 4 2 6 On Off LowBlue Mode On ...

Страница 11: ...scratch or damage the screen 2 Use your fingers to loosen the screw located at the bottom of the base and remove the base from the stand 2 1 3 Remove the hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw...

Страница 12: ...ay for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage software dynamically adjust b...

Страница 13: ...for 5 seconds or you can also toggle to the left to make confirmation There are multiple selections Standard Internet Game EasyRead and LowBlue Mode Standard Enhances text and dampens brightness to increase readability and reduce eye strain This mode significantly enhances readability and productivity when you re working with spreadsheets PDF files scanned articles or other general office applicat...

Страница 14: ...ighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you ...

Страница 15: ...all frames per second are reduced with v sync too AMD FreeSync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Страница 16: ...Sync for HDMI FreeSync for DP 276E9QJA 276E9QDS 276E9QHS Color gamut Yes sRGB Yes FreeSync 276E9QJ A 276E9QDS 276E 9QHS Yes Connectivity Signal Input 276E9QHS VGA Analog HDMI Digital HDCP 276E9QDS VGA Analog DVI HDMI Digital HDCP 276E9QJA VGA Analog HDMI DP Digital HDCP 276E9QS VGA Analog DVI Digital Audio In Out 276E9QDS 276E9QHS HDMI audio out 276E9QJA PC audio in headphone out Input Signal Sepa...

Страница 17: ...BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz 276E9QDS 276E9QS Power Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 24 20 W typ 24 30 W typ 24 40 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3 W typ Heat Dissipation A...

Страница 18: ...typ 1 71 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 614 x 465 x 220 mm Product without stand WxHxD 614 x 367 x 40 mm Product with packaging WxHxD 660 x 514 x 155 mm Weight Product with stand 3 895 kg 276E9QHS 3 966 kg 276E9QDS 3 995 kg ...

Страница 19: ... J Moss Green Mark PC recycled mark TUV bauart cETLus ICES 003 276E9QJA CE Mark FCC Class B CU EAC ISO9241 307 VCCI CLASS B RCM CCC CECP BSMI MEPS J Moss Green Mark PC recycled mark TUV bauart cETLus KCC ICES 003 276E9QDS CCC CECP BSMI KCC e standby TUV bauart cETLus 276E9QHS CE Mark FCC Class B CU EAC ISO9241 307 MEPS RCM J Moss Green Mark PC recycled mark TUV bauart cETLus ICES 003 276E9QS This ...

Страница 20: ...9 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 83 89 1920x1080 74 97 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best displ...

Страница 21: ... 90 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 276E9QDS 276E9QS Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 24 30 W typ 24 90 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 276E9QJA Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes ...

Страница 22: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 23: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 24: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 10mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Страница 25: ...ertified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standar...

Страница 26: ... refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks D...

Страница 27: ...ram when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your ...

Страница 28: ...your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and monitor together determi...

Страница 29: ...ps LCD monitors Plug and Play Ans Yes the monitors are Plug and Play compatible with Windows 10 8 1 8 7 Mac OSX Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a we...

Страница 30: ...28 8 Troubleshooting FAQs Q14 Where can I find Important Information manual mentioned in EDFU Ans Important Information manual can be download on the Philips website support page ...

Страница 31: ... behalf of Top Victory Investments Ltd or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license Specifications are subject to change without notice Version M9276EQ1T ...

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