22
EN
Troubleshooting
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Risk of electric shock. Never remove the casing of the player.
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before you request service. If you still
have a problem, register your player and get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model and serial number of this player. The model
number and serial number are on the back of this player. Write the numbers here:
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No picture.
Refer to the TV user manual for how to select the correct video input channel.
Switch to the default mode if the progressive scan setting or the TV system setting is changed.
No sound output from the TV.
Make sure that the audio cables are connected to the audio input sockets that are grouped with
the selected video input sockets.
No sound during DivX video playback.
The audio codes are not supported.
Disc or USB storage device cannot be read.
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analog video connection (for example, composite, component, and scart). Transfer the video
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DivX subtitles are not displayed correctly.
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Select the character set that supports the subtitle. (Refer to
[Preference]
>
[DivX Subtitle]
)
DVP3852K_51_UM_EN.indd 22
2/2/2012 9:25:45 AM