21
No sound during DivX video playback
The audio codec may not be supported by this
•
product.
Play
The disc cannot be played.
The disc is badly scratched, deformed, or dirty.
•
Replace or clean the disc.
Use the correct disc format or file format.
•
DivX video files cannot be played.
Ensure that the DivX video file is complete.
•
Ensure that the file name extension is correct.
•
The aspect ratio of the screen is not aligned with
the TV display setting.
The aspect ratio is fixed on the disc.
•
DivX subtitles are not displayed correctly.
Ensure that the subtitle file name is the same
•
as the movie file name.
Select the correct character set.
•
Press
•
SETUP
.
Select
•
[Preferences]
>
[DivX Subtitle]
in
the menu.
Select the character set that supports the
•
subtitle.
The contents of the USB flash drive cannot be read.
The USB flash drive format is not compatible
•
with this product.
The drive is formatted with a file system
•
which is not supported by this product
(e.g. NTFS).
10 Glossary
A
Aspect ratio
Aspect ratio refers to the length to height ratio of
TV screens. The ratio of a standard TV is 4:3, while
the ratio of a high-definition or wide TV is 16:9.
The letter box allows you to enjoy a picture with a
wider perspective on a standard 4:3 screen.
D
DivX Video-On-Demand
This DivX Certified
®
device must be registered
in order to play DivX Video-on-Demand (VOD)
content. To generate the registration code, locate
the DivX VOD section in your device setup menu.
Go to vod.divx.com with this code to complete the
registration process and learn more about DivX video.
Main unit
The buttons on this unit do not work.
Disconnect this product from the power
•
outlet for a few minutes, then connect again.
No reaction to the remote control.
Connect this product to the power outlet.
•
Point the remote control at the IR sensor
•
located on the front panel of this product.
Insert the batteries correctly.
•
Insert new batteries in the remote control.
•
Picture
No picture.
See the TVs user manual on how to select
•
the correct input on the TV. Change the TV
channel until you see the Philips screen.
If you have turned on the progressive scan
•
setting or change the TV system setting,
switch back to default mode: 1) Press to
open the disc compartment. 2) Press the
Numeric button ‘1’
(for progressive scan) or
the
Numeric button’3’
(for TV system).
No picture on HDMI connection.
If this product is connected to an unauthorized
•
display device with an HDMI cable, the audio/
video signal may not be output.
Check if the HDMI cable is faulty. Replace a
•
new HDMI cable.
If this happens when you change the HDMI
•
video resolution, you have to switch to its
default mode: 1) Press to open the disc
compartment. 2) Press the
numeric button
“1”.
Sound
No audio output from the TV.
Ensure that the audio cables are connected to
•
the audio input of the TV.
Assign the audio input of the TV to the
•
corresponding video input. See the TV user
manual for details.
No audio output from the loudspeakers of the
audio device (stereo system/amplifier/receiver).
Ensure that the audio cables are connected to
•
the audio input of the audio device.
Turn on the audio device to its correct audio
•
input source.
No sound on HDMI connection.
You may not hear any sound from the HDMI
•
output if the connected device is non-HDCP
compliant or only DVI-compatible.
Ensure that the
•
[HDMI Audio]
setting is
turned on.
English
EN