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7. Customer care and warranty

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

2

2 adjacent lit subpixels

0

3 adjacent lit subpixels (one white pixel)

0

Total bright dot defects of all types

3

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

5 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>=15mm

Total black dot defects of all types

10 or fewer

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

10 or fewer

 

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

Содержание Brilliance 439P9

Страница 1: ...www philips com welcome 241B8 Brilliance 439P9 EN User manual 1 Customer care and warranty 28 Troubleshooting FAQs 32 ...

Страница 2: ...tiClient Integrated KVM 16 2 5 MultiView 17 2 6 Remove the Base Assembly for VESA Mounting 18 3 Image Optimization 19 3 1 SmartImage 19 3 2 SmartContrast 20 3 3 Adaptive Sync 21 4 HDR 22 5 Technical Specifications 23 5 1 Resolution Preset Modes 26 6 Power Management 27 7 Customer care and warranty 28 7 1 Philips Flat Panel Displays Pixel Defect Policy 28 7 2 Customer Care Warranty 31 8 Troubleshoo...

Страница 3: ... the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Pl...

Страница 4: ...ay by placing your hand or fingers on the LCD panel Unplug the display if you are not going to use it for an extensive period of time Unplug the display if you need to clean it with a slightly damp cloth The screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liquids to clean your display To avoid the risk of shock or perman...

Страница 5: ...sportation information please refer to Technical Specifications Do not leave your display in a car trunk under direct sun light Note Consult a service technician if the display does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventi...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old display and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...e base 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep the monitor face down in the cushion for the base installation 2 Hold the neck with both hands 1 Gently attach the neck to the VESA mount area until the latch locks the neck 2 Use a screwdriver to tighten the assembly screws and secure the neck to the display tightly 1 2 3 After attaching the base e...

Страница 8: ... lock 2 Earphone jack 3 USB fast charger 4 USB downstream 5 RJ 45 input 6 Power Switch 7 USB Type C input Upstream 8 DisplayPort input 9 HDMI input 10 AC power input Connect to PC 1 Connect the power cord to the back of the display firmly 2 Turn off your computer and unplug its power cable 3 Connect the display signal cable to the video connector on the back of your computer 4 Plug the power cord ...

Страница 9: ...ne for Mac address clone tool as necessary 5 USB hub To comply with International energy standards the USB hub ports of this display are disabled during Sleep and Power Off modes Connected USB devices will not work in this state To permanently put the USB function in ON state please go to OSD Menu then select USB standby mode and switch it to ON state 6 USB charging This display has USB ports capa...

Страница 10: ...be have interference by the high speed signal of USB 3 2 devices which may result in a decreased efficiency of the radio transmission Should this happen please try the following methods to help reduce the effects of interference Try to keep USB2 0 receivers away from USB3 2 connection port Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the US...

Страница 11: ...menu 4 User preference key Customize your own preference function from OSD to become the user key 5 Change the signal input source 6 Return to previous OSD level 7 SmartImage hot key There are multiple modes to select EasyRead Office Photo Movie Game Economy LowBlue Mode SmartUniformity Off 2 Webcam 2 1 1 3 2 4 1 2 3 1 Microphone 2 IR of Face identification 3 2 0 Megapixel Webcam 4 Webcam activity...

Страница 12: ...tteries 439P9H1 To install or replace batteries 1 Press and then slide the cover to open it 2 Align the batteries according to the and indications inside the battery compartment 3 Replace the cover Note The incorrect use of batteries can result in leaks or bursting Be sure to follow these instructions Place AAA batteries matching the and signs on each battery to the and signs of the battery compar...

Страница 13: ... Turn up the values 5 Return to previous OSD level 6 Confirm the OSD adjustment 7 Access the OSD menu Confirm the OSD adjustment 8 Adjust the OSD menu Turn down the values 9 SmartImage There are multiple selections EasyRead Office Photo Movie Game Economy LowBlue Mode SmartUniformity Off 10 Return to previous OSD level 11 Turn down the brightness 12 Turn up the brightness 13 Turn down the volume 1...

Страница 14: ... Mode Input Horizontal Vertical Transparency OSD Time Out Resolution Notification Color Temperature sRGB User Define User Key USB USB Standby Mode KVM Reset Information SmartResponse SmartContrast Gamma Over Scan Contrast Brightness Volume Mute Audio Source PBP Mode Swap PBP Input 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Native 5000K 6500K 7500K 8200K 9300K 11500K Audio Source Volume Brightness KVM U...

Страница 15: ...om Setup in the OSD On Screen Display menu Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Note 1 The USB hub default setting of USB C input for this monitor is USB3 2 The resolution supported by USB3 2 is 3840x 1200 60Hz When you switch to USB2 0 the resolution supported will be 3840 x 1200 100Hz 2 If your Ethernet connection seems slow plea...

Страница 16: ...ws Hello is ready to work as long as the Windows Hello setting in Windows10 is complete Refer to Windows official website for the settings https www windowscentral com how set windows hello windows 10 Please note that Windows 10 system is required for setting up Windows Hello facial recognition with an edition lower than Windows 10 or Mac OS the webcam can work without the function of facial recog...

Страница 17: ...able from USB C2 port of this monitor please enter OSD menu to make a appropriate selection of USB C2 under the KVM layer USB USB Standby Mode USB C2 USB C1 Auto KVM Note 1 Please always go to Windows official website to access the latest information the information in EDFU is subject to change without further notice 2 Different regions have different voltages with inconsistent voltage setting may...

Страница 18: ...to the USB downstream port of this monitor USB C2 USB C1 USB USB PC1 PC2 PC2 PC1 3 Enter to OSD menu Go to KVM layer and select Auto USB C1 or USB C2 to switch the control of peripherals from one device to another Simply repeat this step for switching the control system using one set of peripheral USB USB Standby Mode USB C2 Auto USB C1 KVM Note The MultiClient integrated KVM is set to Auto by def...

Страница 19: ...ranet to access files from a desktop 3 How to enable MultiView by OSD menu 1 Press button on the front bezel to enter OSD Menu Screen Press or button to select main menu PBP then press button Press or button to select PBP Mode then press button Press or button to select PBP Now you can move backward to set the PBP Input or Swap 2 Press button to confirm your selection 4 MultiView in OSD menu PBP P...

Страница 20: ...e follow the instructions below to avoid any possible damage or injury 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 Loosen the assembly screws then detach the neck from the display 2 1 Note This display accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Страница 21: ...he press of a single button How to enable SmartImage 3 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle among Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are multiple modes to select EasyRead Office Photo Movie Game Economy LowBlue Mode ...

Страница 22: ...are a common phenomenon among LCD displays Typical uniformity is measured around 75 80 By enabling Philips SmartUniformity feature display uniformity is increased to above 95 This produces more consistent and true images Off No optimization by SmartImage Note Philips LowBlue mode mode 2 compliance with TUV Low Blue Light certification you can have this mode by simply press the hotkey then press to...

Страница 23: ...ll frames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300...

Страница 24: ...3840 x 1200 4 Turn the HDR and WCG to on mode 5 Adjust Brightness for SDR content Note Windows10 edition is required always upgrade to the most updated version Below linkage is for the further more information from mircrosoft official website https support microsoft com en au help 4040263 windows 10 hdr advanced color settings STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 ...

Страница 25: ...martUniformity YES Delta E YES LowBlue Mode YES EasyRead YES Adaptive sync YES Connectivity Signal Input DisplayPort 1 4 HDR x 2 HDMI 2 0 HDR x 1 USB C 3 2 Gen 1 x 2 DP ALT data power delivery USB Upstream USB C x 2 Gen1 Downstream USB3 2 x 4 Gen1 with 1 fast charge B C 1 2 Power Delivery USB C Up to 90W USB C1 PD 75W 5V 3A 7V 3A 9V 3A 10V 3A 12V 3A 15V 3A 20V 3 75A USB C2 PD 15W 5V 3A RJ 45 Ether...

Страница 26: ...e at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 69 3 W typ 69 4 W typ 69 5 W typ Sleep Standby 0 4 W typ 0 4 W typ 0 4 W typ Off 0 4 W typ 0 4 W typ 0 4 W typ Off AC switch 0W typ 0W typ 0W typ Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 236 52 BTU hr typ 236 86 B...

Страница 27: ...ng 100 recyclable Specific Substances 100 PVC BFR free housing EnergyStar YES Compliance and standards Regulatory Approvals CCC CECP WEEE PSE J MOSS RCM CE FCC Doc PSB China RoHS UKRAINIAN ICES 003 CU EAC GS ERGO Semko TCO MEPS CEL This product regulation compliance respectively relates to the sales area Cabinet Color Black Finish Texture Note 1 EPEAT rating is valid only where Philips registers t...

Страница 28: ...4 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 74 56 1920 x 1200 59 89 66 64 2560 x 1080 59 98 88 79 2560 x 1200 59 95 67 50 2560 x 1200 30 00 133 32 2560 x 1200 PBP mode 60 00 73 86 3840 x 1200 60 00 123 10 3840 x 1200 100 00 Note 1 Please notice that your display works best at native resolution of 3840 x 1200 60Hz For best display quality pl...

Страница 29: ...the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 69 4 W typ 271 W max White Sleep Standby OFF No No 0 4 W typ White blink Switch Off OFF 0 4 W typ OFF The following setup is used to measure power consumption on this display Native resolution 3840 x 1200 Contrast 50 Brightness ...

Страница 30: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 31: ... in a Philips flat panel display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables Three adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels t...

Страница 32: ... of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 5 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 10 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 10 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defect ...

Страница 33: ...ertified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standar...

Страница 34: ...y connected to your computer Also refer to the Quick Start Guide Check to see if the display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary V...

Страница 35: ...n if your LCD display will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to th...

Страница 36: ...tor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and display together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I a...

Страница 37: ...y Ans Yes the displays are Plug and Play compatible with Windows 10 8 1 8 7 Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel tec...

Страница 38: ...for example listen to your MP3 player independently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the Audio main menu Please note that the next time you turn on your Display the Display will by default select the audio source you chose last time In case you want to change it again you need to go through the above steps to select...

Страница 39: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M9439PE1T ...

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