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www.philips.com/welcome

272C4

EN User

manual

Customer care and warranty

Troubleshooting & FAQs

Содержание Brilliance 272C4

Страница 1: ...www philips com welcome 272C4 EN User manual 1 Customer care and warranty 37 Troubleshooting FAQs 43 ...

Страница 2: ...t 13 3 3 Philips SmartControl Premium 13 3 4 SmartDesktop Guide 20 4 PowerSensor 25 5 Built in Webcam with Microphone 26 5 1 PC system requirements 26 5 2 Using the device 26 7HFKQLFDO 6SHFLÀFDWLRQV 27 6 1 Resolution Preset Modes 29 6 2 Crystalclear 29 7 Power Management 30 8 Regulatory Information 31 9 Customer care and warranty 37 9 1 Philips Flat Panel Monitors Pixel Defect Policy 37 9 2 Custom...

Страница 3: ... or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maint...

Страница 4: ...ir or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating inst...

Страница 5: ...r utmost to make the packaging easily separable into mono materials 3OHDVH ÀQG RXW DERXW WKH ORFDO UHJXODWLRQV RQ how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activitie...

Страница 6: ...able Optional 2013 使用产品前请阅读使用说明保留备用 user s manual Install base stand 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Hold the base with both hands 1 Gently attach the base to the stand 8VH RXU ÀQJHUV WR WLJKWHQ WKH VFUHZ located at the bottom of the base and secure the base to the stand tightly 2 1 ...

Страница 7: ... the monitor Description of the control buttons 5 4 3 2 1 7 6 10 9 8 1 Switch monitor s power ON and OFF 2 Access the OSD menu RQÀUP WKH 26 DGMXVWPHQW 3 Adjust the OSD menu 4 User preference key Customize your own preference function from OSD to become the user key 5 PiP PbP Off Swap 6 Return to previous OSD layer 7 SmartImage hot key There are 6 PRGHV WR VHOHFW 2IÀFH 3KRWR Movie Game Economy Off ...

Страница 8: ...on the front bezel the Audio Source menu appears 0 0 XGLR Q LVSOD 3RUW XGLR 6RXUFH Independent audio playback regardless of video input Your Philips monitor can play the audio source independently regardless of which video input For example you can play your MP3 player from the audio source connected to the Audio In port of this monitor and still watch your video source connected from HDMI1 HDMI2 ...

Страница 9: ...djustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Input PowerSensor Audio PiP PbP Horizontal Vertical Transparency OSD Time Out Resolution Notification DisplayPort Daisychain Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português Brazil Polski Русский Svenska Suomi Türkçe ČŦšŵŪůŢ Українська ၭ ߨ偎 ၭ ׁ䪳㷼ᄙⱥ Color Tempe...

Страница 10: ... multiple devices like PC and Notebook side by side simultaneously making complex multi tasking work a breeze Why do I need it With the ultra high resolution Philips MultiView display you can experience a world of connectivity in a comfortable way in the RIÀFH RU DW KRPH LWK WKLV GLVSOD RX FDQ conveniently enjoy multiple content sources at one screen For example You may want to keep an eye on the ...

Страница 11: ...PbP 5 Now you can move backward to set the PiP PbP Input PiP Size PiP Position or Swap 6 Press EXWWRQ WR FRQÀUP RXU VHOHFWLRQ MultiView in OSD menu PiP PbP Mode There are two modes for MultiView PiP and PbP PiP Picture in Picture Open up a sub window of another signal source B A main When the sub source is not detected B A main PbP Picture by Picture Open up a sub window side by side of another si...

Страница 12: ... main B A main Bottom Left Bottom Right B A main A main B Swap The main picture source and the sub picture source swapped on the display Swap A and B source in PiP mode B A main Ƚ A B main Swap A and B source in PbP mode A main B Ƚ B main A Off Stop MultiView function A main Note When you do the SWAP function the video and its audio source will swap at the same time Refer to page 6 Independent aud...

Страница 13: ...wn on a smooth surface Pay attention not to scratch or damage the screen Then lift the monitor stand 2 8VH RXU ÀQJHUV WR ORRVHQ WKH VFUHZ located at the bottom of the base and then remove the base from the stand 2 1 Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Страница 14: ...oto Movie Game Economy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press EXWWRQ WR FRQÀUP 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable SmartImage with the button on the front bezel of your monitor Except using key to scroll down you can DOVR SUHVV ɼɾ buttons to choose and press EXWWRQ WR FR...

Страница 15: ...f your monitor How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control ...

Страница 16: ...hout wizard by Standard pane Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 17: ...o adjust RGB Black Level White Point Display Gamma Color Calibration and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Страница 18: ...or calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen First Color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allow users to change setting for better display setting b...

Страница 19: ...le context menu shows the task tray menu for SmartControl Premium A right click on the task tray icon displays the menu options for Help Technical Support Check for Upgrade About and Exit When Enable task tray menu is disabled the task tray icon will only display EXIT Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only...

Страница 20: ...ollowing screen User can enter PIN between 4 and 9 digits numbers only After entering PIN Accept button takes user to the pop up dialog box on the following page Minimum minutes set to 5 Slider set to 5 by default Does not require the display be attached to a different host to go into Theft Deterrence mode After creating PIN theTheft Deterrence pane will indicateTheft Deterrence Enabled and provid...

Страница 21: ...n menu Tune Display Opens the SmartControl Premium control panel SmartImage Check current settings Office Photo Movie Game Economy Off Task Tray Menu Enabled The task tray menu can be displayed by rightclicking on the SmartControl Premium icon from the task tray Left Click will launch the application 7KH WDVN WUD KDV ÀYH HQWULHV Help Access to User Manual file Open User Manual file using the defau...

Страница 22: ...ontrol software 3 4 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium Install SmartControl Premium and select SmartDesktop from Options Align to partition check box will enable automatic alignment for the window when dragged into the defined partition Select the desired partition by clicking on the icon The partition will be applied to the desktop and the icon will be highlig...

Страница 23: ...e the desktop as well as sending any window to any partition without having to drag and drop Move the cursor into the active window s title bar to access the drop down menu Right Click Menu Right click on the Desktop Partition icon to view the drop down menu 1 Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move th...

Страница 24: ...tion of automatically sending a window to any partition Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Pa...

Страница 25: ...eft Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on bottom For 270 Partition 1 on bottom Partition 2 3 on top Vertical Split Right Assesses the screen resolution and divides the display into two vertical regions the right hand ...

Страница 26: ...horizontal regions the bottom region is single the top region is spilt into two evenly sized regions For 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Partition 3 on right sideVertical Even Split Assesses the screen resolution and divides the display into four evenly sized regions ...

Страница 27: ... inches Setting 4 Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display step up signal strength when wearing black or other dark clothes You can return to the default mode at any time Setting 3 Hot key Sensor distance Landscape Portrait mode for selective models Landscape mode Portrait mode Above illustrations are for refe...

Страница 28: ...C UAC support 5 2 Using the device Philips monitor with webcam device transmits video and sound data through USB port It can be enabled by simply connecting your USB cable from your PC to the USB upstream of USB hub on the side IO of monitor 1 Connect your USB cable to upstream of USB hub on the side IO of monitor from PC side 2 Turn on your PC and make sure your internet connection is working pro...

Страница 29: ...Out PC Audio in Headphone Out Convenience Built in Speakers 2 W x2 Built in Webcam 2 0 megapixel camera with microphone and LED indicator User Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish 7XUNLVK HFK 8NUDQLDQ 6LPSOLÀHG KLQHVH 7UDGLWLRQDO KLQHVH Japanese Korean Other Convenience VESA mount 100 x 100...

Страница 30: ... Product with stand 6 3 kg Product without stand 5 6 kg Product with packaging 8 4 kg Operating Condition Temperature Range Operation 0 C to 40 C Non operation 20 C to 60 C Relative Humidity 20 to 80 MTBF 30 000 hrs Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable 6SHFLÀF 6XEVWDQFHV 100 PVC BFR free housing EnergyStar YES Compliance and standards Regulatory Approvals 60 0...

Страница 31: ...tive resolution of 2560 x 1440 60Hz For best display quality please follow this resolution recommendation While using DVI a Dual link DVI cable is required for maximum resolution 2560 x 1440 The highest supporting screen resolution on HDMI is 2560 x 1440 but it always depends on your capability of graphics card and BluRay video players 6 2 Crystalclear This latest Philips display delivers Crystalc...

Страница 32: ...the power consumption and signaling of this automatic power saving feature 3RZHU 0DQDJHPHQW HÀQLWLRQ VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 40 8 W typ 50 W max White Sleep Standby OFF No No 0 4 W typ White blink Off AC switch OFF 0 W OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 x 1440 Contrast 50 Brightness 300 ni...

Страница 33: ...ke Back Minimum one year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products with a display Adjustability for user comfort displays headsets Acoustic performance protection against sound spikes headsets and fan nois...

Страница 34: ...its products HQHÀWV RI 3 7 Reduce use of primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT S requirement that all registered products meet 1 5 67 5 V HQHUJ HIÀFLHQF VSHFLÀFDWLRQV means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11...

Страница 35: ...s connected Consult the dealer or an experienced radio TV technician for help KDQJHV RU PRGLÀFDWLRQV QRW H SUHVVO approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device 7R SUHYHQW GDPDJH ZKLFK PD UHVXOW LQ ÀUH RU shock hazard do not expo...

Страница 36: ...ésent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only 3ROLVK HQWHU IRU 7HVWLQJ DQG HUWLÀFDWLRQ Notice The equipment should draw power from a socket with an attached protection circuit a ...

Страница 37: ...ahlen festgelegten Vorschriften XI GHU 5 FNZDQG GHV HUlWHV EHÀQGHW VLFK ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage ʔ EV GHU 5 QWJHQYHURUGQXQJ HUI OOW VLQG Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt we...

Страница 38: ...for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request ѝഭ ᆀؑ ӗ ḃ᧗ࡦḷ䇶㾱 ѝഭ RoHS 㿴ḷ 㾱 ӗ ѝᴹ ᴹᇣ 䍘ᡆ ݳ Ⲵ ਜ਼䟿䜘Ԧ ᴹ ᴹᇣ 䍘ᡆ ݳ 䫵 Pb Hg 䭹 Cd ޝ ԧ䬜 Cr6 ཊⓤ㚄㤟 PBB ཊⓤҼ㤟䟊 PBDE ཆ༣ O O O O O O Ღᱮ ቿ X O O O O O 䐟ᶯ㓴Ԧ X O O O O O Ⓚ䘲䝽㓯 X O O O O O Ⓚ㓯䘎᧕㓯 X O O O O O 䐟ᶯ㓴Ԧवᤜঠࡧ 䐟ᶯ ަᶴᡀⲴ䴦䜘Ԧˈྲ 䱫ǃ ᇩǃ䳶ᡀ 䐟ǃ䘎᧕ಘ...

Страница 39: ... However pixel or sub pixel defects on theTFT Monitor panels XVHG LQ ÁDW SDQHO PRQLWRUV DUH VRPHWLPHV unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains WKH GLIIHUHQW W SHV RI SL HO GHIHFWV DQG GHÀQHV acceptable defec...

Страница 40: ...O monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2...

Страница 41: ...inteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 06...

Страница 42: ...tvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 530 08 24 the republic of Bel...

Страница 43: ... 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 688...

Страница 44: ...6359456 Mon Fri 8 30am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Turkmenistan Technostar Service Centre 99312 460733 460957 Mon Fri 09 00 18 00 ...

Страница 45: ...r is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately fo...

Страница 46: ...ystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls Audio problem No sound Check if audio cable is connected to PC and monitor correctly Ensure audio is not muted Press OSD Menu select Audio then Mute Check it on Off position Press Volume in OSD...

Страница 47: ...ient free option Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it In case the PIN number is forgotten Philips service center can re set it for you at a nominal charge after YHULÀFDWLRQ RI RZQHUVKLS 3OHDVH QRWH that this activity is not covered by standard warranty terms Q6 In a monitor with the Smartlmage feature the sRGB scheme of color temper...

Страница 48: ...ormal cleaning use a clean soft cloth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change the color setting of my monitor Ans Yes you can change your color setting through OSD control as the following procedures Press button to show the OSD On Screen Display menu Press ɾ button to select the option Color the...

Страница 49: ...my Display not showing sharp text and is displaying jagged characters Ans Your monitor works best at its native resolution of 2560 x 1440 60 Hz For best display please use this resolution 10 4 Multiview FAQs Q1 Why I cannot activate PiP or PbP when the sources are DVI and HDMI Ans Please refer to below table for the main source and its supporting sub source SUB SOURCE POSSIBILITY xl Inputs DP DVI ...

Страница 50: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V 6SHFLÀFDWLRQV DUH VXEMHFW WR FKDQJH ZLWKRXW QRWLFH Version M4272CE1T ...

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