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241P3

www.philips.com/welcome

User

manual

Customer care and warranty 37

Troubleshooting & FAQs 52

Содержание Brilliance 241P3

Страница 1: ...241P3 www philips com welcome EN User manual 1 Customer care and warranty 37 Troubleshooting FAQs 52 ...

Страница 2: ...3 Image Optimization 9 3 1 SmartImage 9 3 2 SmartContrast 10 3 3 SmartSaturate 11 3 4 SmartSharpness 11 3 5 Philips SmartControl Premium 12 3 6 SmartDesktop Guide 20 4 Technical Specifications 25 4 1 Resolution Preset Modes 29 5 Power Management 30 5 1 Automatic PowerSaving 30 6 Regulatory Information 31 7 Customer care and warranty 37 7 1 Philips Flat Panel Monitors Pixel Defect Policy 37 7 2 Cus...

Страница 3: ... time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center 1 Important Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from possible damage do not put excessive pressure on ...

Страница 4: ...pter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The follow...

Страница 5: ...ganization that serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separabl...

Страница 6: ... Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V 2 0 1 1 K o n i n k l i j k e P h i l i p s E l e c t r o n i c s N V A l l rights reserved Unauthorized duplication is a violation of applicable laws Made and print e d i n C h i n a V e r s i o n M 3 2 4 1 P Q 1 Q 5 B 1 E Q 0 1 0 0 1 Register your product and get support at www philips com welcome Quick ...

Страница 7: ...m USB downstream Audio input Earphone jack Display port 241P3Y 241P3LY Connect to PC 1 Connect the power cord to the back of the montior firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Connect the PC audio cable to the audio connector on the back of your computer 5 Plug the power cord of your comput...

Страница 8: ...0 100 0 100 On Off Picture Format Brightness Contrast SmartContrast OSD Settings 0 100 0 100 Off 1 2 3 4 5 s 10 s 20 s 30 s 60 s Horizontal Vertical Transparency OSD Time out Setup 0 100 On Off Yes No 0 100 0 100 0 100 H Position V Position Phase Clock Resolution Notification Reset Information Language Color 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Color Temp sRGB User...

Страница 9: ...formance at its native resolution 1920x1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920x1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Height adjustment Pivot 20 5 65 65 130mm 90 0 ...

Страница 10: ...00mm 100mm 2 3 Remove the Base Condition ForVESA standard mounting applications Before you start disassembling the monitor base please follow the instructions below to avoid damage or injury 1 Remove the 4 screw covers Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface ...

Страница 11: ...s technology that analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Press to launch the SmartImage on screen display 2 Keep pressing to toggle between Office Photo Movie...

Страница 12: ...erience for gamers Economy Under this profile brightness contrast are adjusted and backlighting fine tuned for just right display of everyday office applications and lower power consumption Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a monitor s contrast ratio for maximum visual clarity and...

Страница 13: ...ewing images or videos in your display s Movie or Game mode It is turned off for top quality display of office application and in the Economy mode to reduce power consumption 3 4 SmartSharpness What is it Smart technology that enhances sharpness when you need it for ultimate display performance and more entertainment fun when you are viewing videos or photos Why do I need it You want the ultimate ...

Страница 14: ...ntrol your monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB White point adjustment etc Equipped with latest technology in core algorithm for fast processing and response this Windows 7 compliant eye catching animated Icon based...

Страница 15: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 16: ...b menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 QuickView loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons 6 ...

Страница 17: ...ration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allows user to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartResponse are enabled ...

Страница 18: ...Options tabs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Premium selections for Select Preset andTune Display in the desktop right click context menu Disabled removes SmartControl Premium from the right click context menu EnableTaskTra...

Страница 19: ... are available All other SmartControl Premium tabs are not available Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selectingVolume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Option Auto Pivot ...

Страница 20: ...Context Sensitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset ...

Страница 21: ...the user to PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTr...

Страница 22: ...utomatically align When the window and mouse cursor are within the region the region will become highlighted Note If the outline of the region is not visible when dragging the window Show windows contents while dragging is disabled To enable 1 In Control Panel click System 2 Click Advanced system settings ForVista Win7 OS this is located on the left sidebar 3 In Performance section click Settings ...

Страница 23: ... Find Window will show all open windows and move the selected window to the forefront 2 Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Note If more than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current ac...

Страница 24: ...ow to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current partition Align On Align Off Enables disables the drag and drop auto align feature Left Click Menu Left click on the Desktop Partition icon to qu...

Страница 25: ...horizontal top Partition 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partit...

Страница 26: ... 270 Partition 1 on left sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single the top region is spilt into two evenly sized regions For 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Parti...

Страница 27: ...10 Picture Enhancement SmartImage Display colors 16 7 M Vertical refresh rate 56Hz 76Hz Horizontal Frequency 30kHz 83kHz sRGB YES Connectivity Signal input 241P3 241P3L DVI D Digital VGA Analog Signal input 241P3Y 241P3LY DVI D Digital VGA Analog Display port USB USB 2 0 x 1 Input Signal Separate Sync Sync on Green Audio In Out Stereo Audio Convenience Build in Audio 1 5W x 2 User Convenience OSD ...

Страница 28: ...Voltage at 115VAC 5VAC 60Hz 3Hz AC InputVoltage at 230VAC 5VAC 50Hz 3Hz Normal Operation typical 19 04W 18 9W 18 96W Sleep typical 0 1W 0 1W 0 1W Off 0 1W 0 1W 0 1W Heat Dissipation AC InputVoltage at 100VAC 5VAC 50Hz 3Hz AC InputVoltage at 115VAC 5VAC 60Hz 3Hz AC InputVoltage at 230VAC 5VAC 50Hz 3Hz Normal Operation 64 97BTU 64 47BTU 64 7BTU Sleep typical 0 34BTU 0 34BTU 0 34BTU Off 0 34BTU 0 34B...

Страница 29: ...TU 61 51BTU Sleep typical 1 71BTU 1 71BTU 1 71BTU Off 1 024BTU 1 024BTU 1 024BTU Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Build in 100 240VAC 50 60Hz Dimension Product with stand WxHxD 570 x 507 x 220mm Product without stand WxHxD 570 x 353 x 62mm Box dimension WxHxD 670 x 268 x 413mm Weight Product with stand 6 6kg 241P3 241P3Y 6 0kg 241P3L 241P3LY Product ...

Страница 30: ... country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet Environmental ROHS YES EPEAT Gold www epeat net Packaging 100 recyclable Compliance and standards Regulatory Approvals BSMI CE Mark FCC Class B GOST SEMKO TCO5 1 UL cUL ISO9241 307 TUV GS TUV Ergo Cabinet Color Black Silver Finish Texture ...

Страница 31: ...37 88 800x600 60 32 48 36 1024x768 60 00 54 00 1152x864 60 00 44 77 1280x720 59 86 47 78 1280x768 59 87 49 70 1280x800 59 81 60 00 1280x960 60 00 63 89 1280x1024 60 02 47 71 1360x768 60 02 55 47 1440x900 59 90 55 94 1440x900 59 89 75 00 1600x1200 60 00 64 67 1680x1050 59 88 65 29 1680x1050 59 95 66 59 1920x1080 59 93 74 04 1920x1200 59 95 67 50 1920x1080 60 00 Note Please notice that your display ...

Страница 32: ...ce The following setup is used to measure power consumption on this monitor Native resolution 1920x1080 Contrast 50 Brightness 300 nits 241P3 241P3Y 250 nits 241P3L 241P3LY Color temperature 6500k with full white pattern Audio and USB Inactive Off Power Management Definition 241P3L VESA Mode Video H sync V sync Power Used LED color Active ON Yes Yes 24 5W typ 35W max with audio and USB x 1 White S...

Страница 33: ...rmance and reduce sight and strain problems Important parameters are luminance contrast resolution black level gamma curve colour and luminance uniformity and colour rendering Products are tested according to rigorous safety standards at impartial laboratories Electric and magnetic fields emissions as low as normal household background levels Low acoustic noise emissions when applicable Some of th...

Страница 34: ...ww epeat net The EPEAT Electronic Product Environmental AssessmentTool program evaluates computer desktops laptops and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA EPEAT system helps purchasers in the public and private sectors evaluate compare and select desktop computers notebooks and monitors based on their environm...

Страница 35: ...enna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded...

Страница 36: ...férences nuisibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui...

Страница 37: ...cket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 BSMI Notice Taiwan Only North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTN...

Страница 38: ...röhre nur eine bauartgleiche eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZS...

Страница 39: ...xel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three colored sub pixels toget...

Страница 40: ...t due to pixel defects during the warranty period a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types...

Страница 41: ...rds and deliver high quality performance ease of use and ease of installation Should you encounter any difficulties while installing or using this product please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective What is...

Страница 42: ...he product The Philips Warranty may not apply if The documents have been altered in any way or made illegible The model or production number on the product has been altered deleted removed or made illegible Repairs or product modifications and alterations have been executed by unauthorized service organizations or persons Damage is caused by accidents including but not limited to lightning water o...

Страница 43: ...s com support Contact Information for West European region Germany 49 01803 386 853 0 09 United Kingdom 44 0207 949 0069 Local call tariff Ireland 353 01 601 1161 Local call tariff Spain 34 902 888 785 0 10 Finland 358 09 2290 1908 Local call tariff France 33 082161 1658 0 09 Greece 30 00800 3122 1223 Free Of Charge Italy 39 840 320 041 0 08 Netherlands 31 0900 0400 063 0 10 Denmark 45 3525 8761 L...

Страница 44: ...monitor is repaired you can pick him up or it will be returned back to your address within 10 working days started when the defect units arrived in our service center If no Repair can be fulfilled within 10 working days after the unit is picked up then a replacement monitor of at least an equivalent monitor will be given to you The replacement monitor remains yours and Philips keeps the defective ...

Страница 45: ...e not available please check your country contact showing below In order to avoid unnecessary inconvenience we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective please contact your Philips dealer or directly the Philips Service and Consumer Information Centers Website ht...

Страница 46: ...el 40 21 2101969 SERBIA MONTENEGRO KimTec d o o Viline vode bb Slobodna zona Beograd L12 3 11000 Belgrade Serbia Tel 381 11 20 70 684 SLOVAKIA General Consumer Information Center 0800004551 Datalan Servisne Stredisko Puchovska 8 SK 831 06 Bratislava Tel 421 2 49207155 Email servis datalan sk SLOVENIA PC HAND Brezovce 10 SI 1236Trzin Tel 386 1 530 08 24 Email servis pchand si RUSSIA CPS 18 Shelepih...

Страница 47: ...1107ADZ Cdad de Buenos Aires Tel 54 11 4103 4113 Email hlew megatech la Pacific ThreeYears Free Labor ThreeYears Free Service on Parts Australia Company AGOS NETWORK PTY LTD Address 4 5 Dursley Road Yenorra NSW 2161 Australia Tel 1300 360 386 Fax 61 2 80808147 Email philips agos com au Service hours Mon Fri 8 00am 7 30pm New Zealand Company Visual Group Ltd Address 28 Walls Rd Penrose Auckland Pho...

Страница 48: ...Semarang Magelang 3 ASC SURABAYA Address HI TECH Mall Lt 2 Blok C1 12A Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5353573 Coverage Surabaya Malang Pasuruan Bojonegoro Kediri Gersik 4 ASC BALI Address Jl Pulau Nusa Penida No 28 Denpasar Bali Phone 62 813 31821822 Coverage Denpasar Kuta Nusa Dua Gianyar Bedugul 5 ASC BANDUNG Address Segitiga Mas Kosambi Blok G 9 Jl Jend A Yani Bandung Phone 62 22...

Страница 49: ...rivara Town In Town Soi 3 Road Wangthonglang Bangkok 10310 Thailand Tel 662 934 5498 Fax 662 934 5499 E mail axis5 axiscomputer co th Service Hours Mon Fri 08 30am 05 30pm Vietnam 1 Ho Chi Minh City Company FPT Service Informatic Company Ltd Ho Chi Minh City Branch Address 207 4 NguyenVanThu Street District 1 HCM City Tel 84 8 38248007 Fax 84 8 38248010 E mail Thanght fpt com vn Service hours Mon ...

Страница 50: ...Philips F1rst Choice Warranty This three year service warranty entitles you to a swap model on site within 48 hours of your call being received within the first year of purchase If you have any problems with your monitor within the second or third year of purchase we will repair it after it has been sent to the service provider at your expense and returned to you within five working days free of c...

Страница 51: ...ted or not copyrighted the model or production number on the product has been altered deleted removed or made illegible Where IS SERVICE AVAILABLE Warranty service is available in all countries where the product is officially distributed by Philips In countries where Philips does not distribute the product the local Philips service organization will attempt to provide service although there may be...

Страница 52: ...__ This warranty gives you specific legal rights You may have other rights which vary from state province to state province Before contacting Philips please prepare the following details so we can solve your problem quickly Philips type number Philips serial number Purchase date copy of purchase may be required PC environment Processor o CPU and Graphic card name and driver version o Operating sys...

Страница 53: ...een altered deleted removed or made illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the pro...

Страница 54: ...to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only inVGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps...

Страница 55: ...age or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crys...

Страница 56: ...n you need to re install Simply remove SmartControl Premium and re install it Q3 After installing SmartControl Premium when clicking on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic adaptor is one of the above mentioned brands try to download the m...

Страница 57: ...ity of the individual user or the organization who sets it In case the PIN number is forgotten Philips service center can re set it for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms Q6 In a monitor with the Smartlmage feature the sRGB scheme of color temperature function in SmartControl Premium is not responding why...

Страница 58: ...t removes the disturbance Q3 What are the inf and icm files on the CD ROM How do I install the drivers inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD RO...

Страница 59: ...e wall Ans Yes Philips monitors have this optional feature Four standardVESA mount holes on the rear cover allows the user to mount the Philips monitor on most of the VESA standard arms or accessories We recommend you to contact your Philips sales representative for more information Q10 Can I connect my monitor to any PC workstation or Mac Ans Yes All Philips monitors are fully compatible with sta...

Страница 60: ...leshooting FAQs Q13 Why is my Display not showing sharp text and is displaying jagged characters Ans Your monitor works best at its native resolution of 1920x1080 60Hz For best display please use this resolution ...

Страница 61: ...ights reserved Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice M3241PE1Q ...

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