EN 20
Picture issues
The TV is on, but there is no picture:
Check that the antenna is properly
connected to the TV.
Check that the correct device is selected as
the TV source.
There is sound but no picture:
Check that the picture settings are correctly
set.
Poor TV reception from the antenna
connection:
Check that the antenna is properly
connected to the TV.
Loudspeakers, unearthed audio devices,
neon lights, high buildings and other large
objects can influence reception quality. if
possible, try to improve the reception
quality by changing the antenna direction or
moving devices away from the TV.
If the reception on one particular channel is
poor, please fine tune this channel.
There is poor picture quality from connected
devices:
Check that the devices are connected
properly.
Check that the picture settings are correctly
set.
The picture does not fit the screen; it is too
big or too small:
Try using a different picture format.
The picture position is incorrect:
Picture signals from some devices may not
fit the screen correctly. Please check the
signal output of the device.
Sound issues
The pictures are showing but sound quality is
poor:
Check that all cables are properly
connected.
Check that the volume is not set to 0.
Check that the sound is not muted.
Check that the sound settings are correctly
set.
The pictures are showing but sound comes
from one speaker only:
Verify that sound balance is set to the
centre.
HDMI connection issues
There are problems with HDMI devices:
Please note that HDCP (High-bandwidth
Digital Content Protection) support can
delay the time taken for a TV to TV content
from a HDMI device.
If the TV does not recognize the HDMI
device and no picture is displayed, please try
switching the signal source to another
device before switching it back again.
If there are intermittent sound disruptions,
please check that output settings from the
HDMI device are correct.
Computer connection issues
The computer display on the TV is not stable:
Check that your PC uses the supported
resolution and refresh rate.
Set the TV picture format to unscaled.
