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8. Troubleshooting & FAQs

•  Open 'Advanced Properties' and set 

the Refresh Rate to 60Hz, then click 
OK. 

•  Restart your computer and repeat step 

2 and 3 to verify that your PC is set at 
1920×1080. 

•  Shut down your computer, disconnect 

your old monitor and reconnect your 
Philips LCD monitor. 

•  Turn on your monitor and then turn on 

your PC.

Q2:     What is the recommended refresh 

rate for LCD monitor?

Ans.:  

Recommended refresh rate in LCD 
monitors is 60Hz, In case of any 
disturbance on screen, you can set 
it up to 75Hz to see if that removes 
the disturbance. 

Q3:

 

   What are the .inf and .icm files on 

the CD-ROM? How do I install the 
drivers (.inf and .icm)?

Ans.: 

 These are the driver files for your 
monitor. Follow the instructions 
in your user manual to install the 
drivers. Your computer may ask 
you for monitor drivers (.inf and 
.icm files) or a driver disk when 
you first install your monitor. 
Follow the instructions to insert 
the companion CD-ROM included 
in this package. Monitor drivers 
(.inf and .icm files) will be installed 
automatically.

Q4:     How do I adjust the resolution?

Ans.:  

Your video card/graphic driver 
and monitor together determine 
the available resolutions. You can 
select the desired resolution under 
Windows® Control Panel with the 
"Display properties".

Q5:     What if I get lost when I am making 

monitor adjustments via OSD?

Ans.:  

Simply press the 

 button, 

then select ‘Setup’ >’Reset’ to recall 
all of the original factory settings.

Q6:     Is the LCD screen resistant to 

scratches?

Ans.: 

 In general it is recommended 
that the panel surface is not 
subjected to excessive shocks 
and is protected from sharp or 
blunt objects. When handling the 
monitor, make sure that there is 
no pressure or force applied to 
the panel surface side.  This may 
affect your warranty conditions.

Q7:     How should I clean the LCD 

surface?

Ans.: 

 For normal cleaning, use a clean, 
soft cloth. For extensive cleaning, 
please use isopropyl alcohol. Do 
not use other solvents such as 
ethyl alcohol, ethanol, acetone, 
hexane, etc. 

Q8:     Can I change the color setting of 

my monitor?

Ans.: 

 Yes, you can change your color 
setting through OSD control as 
the following procedures,

•  Press "OK" to show the OSD (On 

Screen Display) menu

•  Press "Down Arrow" to select the 

option "Color" then press "OK" to 
enter color setting, there are three 
settings as below.
1.  Color Temperature

:

 With settings 

in the 6500K range the panel 
appears "warm, with a red-
white color tone", while a 9300K 
temperature yields "cool, blue-
white toning". 

2.  sRGB; this is a standard setting 

for ensuring correct exchange of 
colors between different device 
(e.g. digital cameras, monitors, 
printers, scanners, etc) 

3.  User Define; the user can choose 

his/her preference color setting 
by adjusting red, green blue color.

Содержание 242E1

Страница 1: ...www philips com welcome Gaming monitor 242E1 EN User manual 1 Customer care and warranty 20 Troubleshooting FAQs 24 ...

Страница 2: ...he monitor 7 2 3 Remove the Base Assembly for VESA Mounting 9 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 Adaptive Sync 14 5 Technical Specifications 15 5 1 Resolution Preset Modes 18 6 Power Management 19 7 Customer care and warranty 20 7 1 Philips Flat Panel Monitors Pixel Defect Policy 20 7 2 Customer Care Warranty 23 8 Troubleshooting FAQs 24 8 1 Troubleshooting 24 8 2 Gen...

Страница 3: ...itor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Service contact inform...

Страница 4: ... nent damage to the set do not ex pose the monitor to dust rain water or excessive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the for eign substance or water and send it to the maintenance center Do not store or use the mon...

Страница 5: ...e normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions ...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...f applicable laws M ade and p r i n t e d i n C h i n a V e r s i o n This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Contents Drivers User s Manua...

Страница 8: ...olumn tightly 1 3 2 Connecting to your PC 242E1GSJ 3 5 2 1 4 242E1GAJ 3 5 2 1 4 AC DC power input HDMI input DisplayPort input Audio out Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of...

Страница 9: ...input source Return to previous OSD level SmartImage There are multiple selections FPS Racing RTS Gamer 1 Gamer 2 LowBlue Mode EasyRead and Off 242E1GAJ 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the speaker volume Change the signal input source Return to previous OSD level SmartImage There are multiple selections FPS R...

Страница 10: ...esolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define HDMI 1 4 DisplayPort SmartResponse SmartContrast Gamma Over Scan Pixel Orbiting Wide Screen 4 3 0 100 0 100 Sharpness 0 100 0 100 0 100 Off 1 2 3 4 5s 1...

Страница 11: ...ction Tilt 242E1GSJ 20 5 242E1GAJ 20 5 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 242E1GSJ 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 1 Use a screwdriver to loosen the screw located at the bottom of the base 2 Use...

Страница 12: ...ng interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 242E1GAJ 1 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use a screwdriver to loosen the screw located at the bottom of the base and remove the base from the stand 1 3 2 3 Remove the hinge cover from monitor body by using your fingers ...

Страница 13: ...he monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm Note Please purchase the appropriate wall mount otherwise the distance between the back plug in signal cable and the wall would be too short ...

Страница 14: ...ically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage software dynamically adjust brightness contrast color and sharpness ...

Страница 15: ...oundary sharpness of text content the display is optimized for a stress free reading by adjusting the brightness contrast and color temperature of the monitor Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping...

Страница 16: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Страница 17: ...al Frequency 30KHz 160KHz sRGB Yes LowBlue Mode Yes EasyRead Yes Adaptive Sync Yes Connectivity Signal Input HDMI 1 4 x 1 DisplayPort 1 2 x 1 Audio In Out Audio out Input Signal Separate Sync Convenience Built in speaker 3 W x 2 242E1GAJ User Convenience 242E1GSJ 242E1GAJ OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish F...

Страница 18: ...0VAC 50 60Hz Power 242E1GAJ Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 22 7 W typ 22 6 W typ 22 6 W typ Sleep Standby 0 5 W 0 5 W 0 5 W Off 0 3 W 0 3 W 0 3 W Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 77 47 BTU hr typ 77 13 BTU hr ...

Страница 19: ...0 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support...

Страница 20: ...800 x 600 72 00 46 88 800 x 600 75 00 63 60 800 x 600 100 00 47 73 832 x 624 75 00 48 36 1024 x 768 60 00 56 48 1024 x 768 70 00 60 02 1024 x 768 75 03 81 40 1024 x 768 100 00 44 77 1280 x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 112 50 1920 x 1080 100 00 137 26 1920 x 1080 120 00 158 11 1920 x 1080 144 00 Note...

Страница 21: ...re 242E1GSJ Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22 7 W typ 31 2 W Max White Sleep OFF No No 0 5 W White blink Off OFF 0 3 W OFF 242E1GAJ Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22 6 W typ 38 8 W Max White Sleep OFF No No 0 5 W White blink Off OFF 0 3 W OFF The following setup is us...

Страница 22: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 23: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 24: ...tal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 10mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot def...

Страница 25: ...air and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer c...

Страница 26: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Страница 27: ...ng or ghost imaging symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liqui...

Страница 28: ...es Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the button then select Setup Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects When handling the monitor make sure that there is...

Страница 29: ...n in LCD panel technology In most cases the burn in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Warning Failure to activate a s...

Страница 30: ...responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M1242ESJEQ1T ...

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