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www.philips.com/welcome

247E4

EN User

manual

Customer care and warranty

Troubleshooting & FAQs

Содержание 237E4 Series

Страница 1: ...www philips com welcome 247E4 EN User manual 1 Customer care and warranty 30 Troubleshooting FAQs 35 ...

Страница 2: ...martImage Lite 10 3 2 SmartContrast 11 3 3 Philips SmartControl Lite 11 4 Built in Webcam with Microphone 17 4 1 PC system requirements 17 4 2 Using the device 17 5 Technical Specifications 18 5 1 Resolution Preset Modes 22 6 Power Management 23 7 Regulatory Information 24 8 Customer care and warranty 30 8 1 Philips Flat Panel Monitors Pixel Defect Policy 30 8 2 Customer Care Warranty 32 9 Trouble...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Страница 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Страница 6: ...4LHAB A DS 65LSI 19 1 247E4QSD 247E4QHSD 247E 4QHAD 247E4QHKAD Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into the base column 1 Gently attach the base to the base column until the latch locks the base 2 Use your fingers to tighten the screw...

Страница 7: ...Model 247E4QHSD 247E4LHSB MHL HDMI or HDMI HDMI 1 2 3 6 5 4 1 2 3 AC DC power input VGA input HDMI input HDMI or MHL input option HDMI audio output Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the po...

Страница 8: ...isplay format Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected Standard Internet and Game Model 247E4QHAD 247E4LHAB 247E4QHKAD 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Return to previous OSD level Adjust the speaker volume Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be se...

Страница 9: ...cture of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Español Français Deut...

Страница 10: ...ance at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt ...

Страница 11: ...cial cable in order to use this function How does it work how do I connect Connect the Optional MHL cable to the mini USB port on the mobile device side and the MHL HDMI marked port on the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker...

Страница 12: ...response time reduce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers 3 Image Optimization 3 1 SmartImage Lite What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether yo...

Страница 13: ...iewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content you are ...

Страница 14: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 15: ...or sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 Quick View loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view butt...

Страница 16: ...ktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the right click context menu Enable Task Tray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Lite A right click on the task tray icon displays the menu ...

Страница 17: ...e will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will ...

Страница 18: ...Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the user to PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Lite To run SmartControl Lite agai...

Страница 19: ...VC UAC support 4 2 Using the device Philips monitor with webcam device transmits video and sound data through USB port It can be enabled by simply connecting your USB cable from your PC to the USB upstream of USB hub on the side IO of monitor 1 Connect your USB cable to upstream of USB hub on the side IO of monitor from PC side 2 Turn on your PC and make sure your internet connection is working pr...

Страница 20: ...6Hz Horizontal Frequency 30kHz 83kHz MHL 1080P 30Hz sRGB YES Connectivity Signal Input 247E4QSD VGA Analog DVI Digital HDCP 247E4QHAD 247E4QHKAD 247E4QHSD VGA Analog HDMI Digital HDCP MHL HDMI Digital HDCP Audio In Out 247E4QHAD 247E4QHKAD PC audio in Earphone out 247E4QHSD HDMI audio out Input Signal Separate Sync Sync on Green Picture Display 247E4LSB 247E4LHAB 247E4LHSB Monitor PanelType TFT LC...

Страница 21: ...B 247E4QHAD 247E4QHKAD 247E4LHAB OSD Languages English French German Spanish Italian Russian Simplified Chinese Portuguese Turkish Other Convenience Kensington Lock Plug Play Compatibility DDC CI sRGB Windows 7 Windows 8 Mac OSX Linux Stand Tilt 5 20 Power 247E4QSD On Mode 29 3W typ Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Externa...

Страница 22: ... 3W typ 29 7W max Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Power 247E4LHSB On Mode 21 3W typ Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 557 x 434 x 193 mm Product without stan...

Страница 23: ... Certified UL cUL ISO9241 307 Cabinet Color 247E4L Black 247E4Q Black Cherry or other color options as applicable in your region Finish Glossy Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of ...

Страница 24: ...4 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality please follow ...

Страница 25: ...7 9 W max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 247E4QHSD Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 30 3 W typ White Power Management Definition Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 247E4LSB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON ...

Страница 26: ...s halogenated substances and hazardous flame retardants Design for Recycling Coding of plastics for easy recycling Limit on the number of different plastics used Product Lifetime Product Take Back Minimum one year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic ...

Страница 27: ...tion of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 2010 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000...

Страница 28: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Страница 29: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Страница 30: ...n die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND North Europe Nordic Countries I...

Страница 31: ...Փ 䆹 ᄤֵᙃ ѻકϡӮᇍ ๗䗴៤Ϲ䞡 ᶧ ᇍ Ҏ䑿ǃ 䋶 ѻ䗴៤Ϲ䞡ᤳᆇⱘᳳ䰤ˊ ǉᑳᓗ ᄤѻકಲᬊ໘ ㅵ ᴵ Ǌᦤ ᗻ 䇈ᯢ Ўњ དഄ ঞֱᡸഄ ˈᔧ ϡ ݡ 䳔㽕ℸѻ ક ѻકᇓੑ㒜ℶᯊˈ䇋䙉ᅜ ᆊᑳᓗ ᄤѻ કಲᬊ໘ Ⳍ ᕟ 㾘ˈᇚ Ѹ㒭ᔧഄ ᆊ 䅸ৃⱘಲᬊ໘ 䌘䋼ⱘॖଚ䖯㸠ಲᬊ໘ Ǆ EU Energy Label The European Energy Label informs you on the energy efficiency class of this product The greener the energy efficiency class of this product is the lower the energy it consumes On the label you can find the energy efficiency class the ...

Страница 32: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Страница 33: ...due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Страница 34: ... 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 632...

Страница 35: ...A Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer care ...

Страница 36: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Страница 37: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Страница 38: ...pears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service repre...

Страница 39: ...t for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms 9 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920x1080 60Hz Unplug all cables then connect your PC to the monitor that you used previously In the Window...

Страница 40: ...pears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color Note A measurement of the color of light radiated by a...

Страница 41: ...tandby sleep mode If it has then you will see a notification message on the display Once the mobile device wakes up the monitor s display will wake and show the images You may need to make sure that the correct input is selected if in between you have used or connected any other device Q2 Why is the image on the monitor display of poor quality My mobile device looks far better Ans The MHL standard...

Страница 42: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M4247E1T ...

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